I contacted Matt from out-of-state to see if he could install a washer/dryer in my townhouse in Lowell. He was a bit delayed with the delivery date of the installation. However, he was very nice, had affordable prices, and delivered the washer/dryer and removed the old washer/dryer at no extra charge. I would definitely do business with him again. Also, the washer/dryer he delivered looked great and worked well.