Jessica’s Jolly Jumps

Eric is very eager to get the business. He doesn’t like if you ask too many questions, since everything is done through texting.
Eric and his side-​kick were very rude when putting up the Obstacle Course Bounce House. I expressed concerns because they left a space between the pieces (3 in all). Eric yelled «We aren’t done yet». But guess what, that’s
how they left it. Several kids fell into the «hole» and hurt themselves.
Eric came early to pick up the bounce houses, but told my husband they would wait. Next thing we know, they had deflated part of the Obstacle Course. NOT COOL, ERIC. We paid $ 600.00 for 4 hours. The least they could have done was be civil and allow us to have the whole time we paid for.
WE WILL NEVER USE THEM AGAIN. Would much rather give money to people who deserve it!

Hands down the best value for keeping kids happy and entertained! Eric had great customer service from start to finish! The bounce house was delivered the night before my son’s birthday party so we even got some bonus time! The delivery personnel were freindly, and fast. They even vacuumed and sanitised the the bounce house once inflated. Everyone had a blast. This was our second time using Jessica’s Jolly Jumps and won’t be the last! Thank you Eric and your team for making my sons last two birthdays percect!

I made arrangements with Eric three weeks before our party and I could not have had a better experience. He was friendly, patiently explained my options, on time, and flexible with me. The jumper with the side slide was super fun, and the Ariel themed banner looked new. I will go to him next time I need a jumper.

We rented a bounce house/​slide combo for my sons 7^th birthday which we held at a public park. They showed up on time and more importantly they picked up on time. Only thing to «complain» about was that the 90% of the ordering was done through text, which isn’t very professional. Also, we ordered a tropical themed jumper, but a colorful one was what appeared on his birthday. He did call to confirm with my husband the day or two before and ended up up selling him a bigger one, so it’s slightly our fault for not asking if it would be a tropical themed one. Other then that all went well!

Our Family LOVES Jessica Jolly Jumps Bounce Houses! We have used them for years, many times. Eric promptly returns phone calls if he doesn’t answer them right away and is eager to help us figure out which bounce house will best suit our needs. They always deliver and pick up when scheduled. Sometimes we get lucky and get to keep it longer than expected. I highly recommend this business. We have only had exceptional service all around from them!

The bounce house I originally booked didn’t not show because I forgot to call and confirm. I called jessica jolly jumps and in 30 mins were at the park with a jump house and saved my sons birthday party. Thank you so much for coming to my rescue I had used the the past two years and should have kept with them instead of trying something new. Thank you again see you next year

I had an excellent experience with Jessica’s Jolly Jumps. We used them for my son’s birthday party this last weekend for a Ninja Turtle combo unit. They were well organized, and the bounce house showed up clean and ready to go. The kids and adults had a great time. Eric was incredibly helpful in helping me determine the best options for my party size and yard, and the employees that set up the bounce house were really nice and professional. I will definitely use them again.

I called Eric in June to reserve a bounce house for August. He promptely returned my call and explained my options and time frames. He followed up with me a few days prior to the event to see if we wanted a wet or dry bounce slide. The day of the event he called/​texted me in the morning to confirm the time he would be at our home and to give us the final price based on the slide we chose. They arrived on time, did their job, set up a plan to return, and were gone in a few minutes.
The bounce house/​slide was fantastic! The kids and adults had a wonderful time. It was the best birthday party we’ve ever put on. From here on out, we’ll always skimp on the minutia in order to have a bounce house/​slide at our parties.
If you plan in advance, have a good attitude, and don’t expect the world out of a bounce house company, you should be pretty satisfied with your experience. None of our local bounce house companies get stellar reviews online. I did my research and picked one that did a great job. I’ll be a repeat customer.

I called Jessica’s jolly jumps on July 1^st and left a message. I then read all of the negative Unilocal comments. When the owner returned my call, I tried to politely say no thank you! However, the owner went out of his way to convince me his service wasn’t like Unilocal comments suggested. I have only great feedback for our experience! I am so glad I gave them the chance to prove those negative rating were wrong!

Twice now I’ve witnessed their bounce houses malfunction and suddenly collapse on crying/​screaming kids at Ramona Park in Grover Beach. Yesterday, one of their employees used horrible profanity towards me when I asked for a refund. When Eric the owner appeared he too didn’t refund the money or even apologize for the actions of his employees.
Your children deserve better. Read the other reviews and use someone else.

WHAT A JOKE!
Do yourself a favor and NEVER order a bounce house from these people. I’m a professional party planner and I’ve never experienced such an unorganized way to run a business. I called to book 4 weeks before my party. The guy asked me to text him the address/date/time…really a text? Red flag #1.
He responded with «ok» so I assumed that meant we were good?
I texted him the night before the party to see what time he would be arriving.
He texted me back early morning and said «between 11−12» I responded with «perfect! See you then»
It’s 11, then 11:30, then 12:30. I’m freaking out I have guests arriving in 30 minutes! I finally call him and he has NOOO idea who I am, where the party is or which bounce house I reserved. Then he proceeded to tell me it was MY fault because I didn’t call him to make sure he was coming. ARE YOU SERIOUS?
I’m the customer, I shouldn’t have to check in on you. Or baby sit you. Or wonder if you will show up or not. That’s the point of hiring people to do these things! If I needed all that extra stress I would have paid the extra money and bought the damn bounce house myself.
After he proceeds to tell me that the only way they could organize their clients is if they hired a secretary. But they can’t afford that! He said that I needed to talk to the owner «Jessica» if I had a problem. So I said, please! Give me her number. But oh wait, she’s out of the country because of personal problems so that’s out of the question.
The party starts in 20 minutes and he’s 50 minutes away but he said he would leave right away but I’d still have to pay full price. YOURE JOKING RIGHT?
Buy an iPad. Buy a daily planner. It’s 2014, you don’t need a secretary to organize yourself.

I called to inquire about prices and availability and the gentleman I spoke with was anything but helpful. He really sounded like he didn’t want to help me. So I called else where and they were very pleasant and helpful! Don’t recommend! I used to use this company frequently but not anymore!

This place is horrible!!! I booked them for my wedding. We were planning on having a kids play area (jump house), everything had been booked and taken care of, or so we thought. The day of the wedding when we’re there to pick it up, the owner comes out to tell us: «you don’t have the proper paperwork, we’re not renting to you.» We asked several times during the planning process what we needed, all we were instructed to have was insurance (which we did), but all of the sudden we now needed a permit. This permit never came up once during any of the previous conversations, even when we asked if there was anything else besides insurance.
The owner was a jerk to say the least, bad attitudes, and poor customer service all around. Spare yourself the headache, go somewhere else where they appreciate their customers.

This bounce house company deserves negative stars! I scheduled with Jessica’s Jolly Jumps over three months before my event, and then continued to work out details leading up to the event.
The day of the event, I call to make sure everything is good to go – only to find out that they «never heard from me» and assumed they weren’t doing it. I’m sorry, but good business practices dictate that you should phone a customer before canceling on them. I will be reporting this pathetic excuse of a company to the BBB.
I agree with a previous review, Eric (the owner) was very argumentative while I was trying to still make this happen. All of the sudden he drops that I will need a permit for the bounce house. The ONLY thing he mentioned the three times I’d planned prior was the insurance (which I brought up).
PLEASE DO YOURSELF A FAVOR AND BOOK ELSEWHERE!!!

Things started off great, until party day. Love that Eric txted me to confirm the day before etc… I was feeling great until they didn’t show up until the party started.
In what world do you start setting up a bounce house at the same time your guests arrive? Thanks for adding more stress in my day, I’m only planning a party & wondering where you are? Certainly not picking up your phone. Any company I’ve rented from the past have always set up way before the start time of the event.
Eric (the owner) was very argumentative upon arrival & started telling me why he couldn’t make it earlier & what type of stressful morning he had. I COULD CARE LESS. Very unprofessional. I can tell he needs to be doing something else.

I have used Jessica’s Jolly Jumps for 2 of my daughters birthday parties. We live out in rural Paso Robles and they had no problem delivering to our area. The set up crew was very quick and professional. Eric was very polite and kept in contact to let us know when they would be dropping off an picking up the bounce house. I will definitely be using them for future birthday parties! Highly recommended to others.

I had booked a bounce house with Jessica’s Jolly Jumps at least a month before my wedding, as I wanted my son to have a great time and that was a present to him. While setting everything up Eric did a great job going over things with me. It was to get there at 4 pm and leave the next day.
I had called two days before the wedding to see if they could drop it off earlier than we had arranged and he said it was no problem.
The day of the wedding I called to see if we could get a generator and at that point found out we were going to be getting the wrong bounce house (much bigger and more expensive than what I had orginally ordered) but he arranged for me to get the one I wanted and it was set up on time and everything seemed great. Then in the middle of our toasts at 8 pm their employees showed up to pick it up. We had to leave our toasting to explain that we had it till the next day. THe employees called their boss and were told there was nothing they could do and there was no discussion. Not wanting to make a scene, I just let it go even though my son and all the other children were very dissapointed (and my son cried to me about it later in the night).
When I called the next morning I was greeted by a very unprofessional Eric who was almost yelling at me about how difficult people are to deal with, how he was 49 and about to have a heart attack from the stress and how he just wanted to sell his business because it was too much to handle. He argued with me about how things went, even though I just kept stating facts and was very calm.
Toward the end of our almost 20 minutes on the phone he finally calmed a bit, even though he told me that the conversation was fairly pointless. He did say that if I ever wanted a bounce house for a party he would try and work with me in the future — but made no promise of making up what happened.
In all I was very disapointed with this service and would not recommend using them.

For some reason all the bounce house rentals in our area are either rude on the phone or extremely flaky. We found Jessica’s Jolly Jumps and were super impressed by how polite, professional and affordable they were. We rented a lil mermaid castle for my daughter and it looked brand knew. I can’t say how happy I am to have found them. They have tons to choose from and I would imagine that they are all in very nice shape. For our future parties we will definitely be calling them.

I had arranged and planned my son’s 4^th birthday party for weeks in advance. So much so, that I was emailing and booking out his bounce house a month before [at first with another company]. They assured me that everything was set and good to go via email. I even called them a week before the party to make sure everything was good. They said yes.
Then the morning OF the party, with 60 people expected, I get a TEXT message from a company saying they can’t make it and sorry. Really?!
Luckily, in a mad rush to find someone that had an available bounce house, we stumbled upon Jessica’s Jolly Jumps online. Thank goodness we did! They saved the day. They were reliable, efficient, extremely friendly, clean and most of all… professional! Will definitely be passing out their cards, and referring them to my clients with kids. Great company, that deserves 5 stars! Thank you again for saving my son’s birthday party last minute! :)

Reliable, Safe, CLEAN!!!
Recommend them for any event! Kids loved it.