Petco

I have been here twice. Once to pick up a new foster pup and once to take another foster to adoption day. The entrance is a large open space that is perfect for adoption events. The two times I have been there were three different rescues there with dogs available for adoption.
I adopted one of my foster dogs at an adoption event at the Colleyville location and was given a New Parent coupon booklet that comes with all pets adopted from a rescue on their premises.
Much larger than their Bedford location but not as nice or clean as their Colleyville location.
It is what it is. I am not a fan of chain pet stores. I prefer to shop family owned like Bark Avenue which is very close.

The one located in Grapevine has horrible service. We asked cashier for help and for someone to assist and she basically told us we could go and just read the labels.

We took our 2 dogs (Teddy and Gracie) to get their monthly grooming and they were fantastic. These 2 can be a handful and would rather not when it comes to getting their hair done. Saxon and Haley did an absolute fantastic job (truly the best) I have been going to Country Clippers in Colleyville for years and this was cheaper and because they are smaller they were only there a few hours. They were actually peaceful when I arrived and had cute Halloween bandanas on!

I am saddened to say that my faith in Petco has been drastically reduced. So much so, that I have officially switched to Petsmart.
I ordered some fish a couple weeks back and was told that they would call me if they were able to order them. I received a call maybe 30 minutes after I left the store to confirm that the distributor did have them and they would arrive NEXT Thursday.
Well, the next Thursday rolls around and I call them to ask if my fish arrived. I was then told that they would be here NEXT Thursday again! Evidently it takes two weeks for fish to come in despite what i was originally told.
Yesterday, Thursday, I call them to ask if I could bring in a couple fish to give to them because I was unaware that they were supposed to grow to a large size when I got them. A Clown Loach and Common Pleco. The Clown Loach was also killing my Albino Tiger Barbs. I was NOT looking for a refund, just a more suitable home for them. I told them this. They said they would take them.
I brought them in and the manager, Todd, had me fill out a surrender form for them, then accused me of just changing my mind about them. This was not the case. I am new to the aquarium hobby and I have come to really like Tiger Barbs. I got a 20 gallon tank to begin a Tiger Barb exclusive aquarium set up. A little trial and error is to be expected on my part and these fish were not suitable for my tank.
When I explained the situation again in person, Todd seemed to be determined to prove me wrong. When I told him that I was pretty positive the Loach was attacking my Albino’s he actually scoffed at me! I found that very rude and insulting.
Once I got through that ordeal, I asked about the fish I ordered. He told me they just got the shipment and I followed him back to the fish area to check the shipment to see if they had them. They were never ordered! He started telling me if the distributor doesn’t have them, there’s nothing they can do. Okay? When I ordered them, I was told the distributor did have them and they would arrive today! Nope! They weren’t going to call me or anything to let me know. He said he would reorder them, but I was so insulted by his attitude that I went over to Petsmart to see what they had. They had an abundance of the exact fish I wanted, were very kind, and I walked out a very happy customer.
I will not be returning to Petco and even cut up my Pals card.

Petco has what you need, but that’s it. It’s like the Walgreens of the pet industry. PetSmart = CVS. This is a nice enough Petco — it was clean and had a good selection. I picked up a few toys for the shelter dogs to play with in the yard. $ 70. Holy moly!!! Expensive! I only bought 4 things — 2 were those ball things that look like a 20-​sided die for D&D but hollow. They are expensive anywhere, but still. I was at another place the next day, and the prices were lower on the stuff I bought.
Nice enough place — not a huge selection — but if you need something for your pet, you’ll probably find it here.

This review is for the Dog Groomer who has consistently done a bad job with our dog. The Lady in charge ignores all instructions, complains about her job every time I talk to her, and will blow your phone up when it’s time to pickup. I put up with it because the location was convenient but after the last grooming where she shaved my terrier like a poodle… No more.
My dog is so ashamed of his cut he hides in the house and howls when he passes mirrors. Seriously though, he looks terrible and I can’t see how any groomer would think that’s acceptable. Never going back.

The store is fine as far as products etc. but the employees are truly lacking. You are lucky if you get help, don’t expect much here.

Nice and spacious; had the dog and cat food brands that my furkids carry. Staff was friendly; and I just happened to visit when the Husky Rescue was at the store. Pretty convenient to shopping and restaurants as well.

Well there’s not really much to elaborate on when it comes to Petco. I will say that I prefer them much better over PetSmart because I have noticed a drastic price difference when buying the same items at both places. Staff is always friendly but I am giving them 4 stars because they don’t know anything about pets. It’s like, you work at a pet supply store, one of your main jobs is to be knowledgeable about pets! About 6 months ago, I had just recently acquired a baby Central American boa constrictor and a corn snake and was there buying some supplies for them. My boa constrictor was not eating and I wanted some advice on what I could try to get her to eat. The guy had no clue where to start! Needless to say I walked away empty handed and did some research online. My only other complaint is that they do not have as wide of a selection as PetSmart, although it gets the job done.
Despite the employees lack of animal knowledge, the store is always spotless and they are pretty friendly. This location is close to where I work on Fridays so I always come here during my lunch break and purchase frozen mice for my snakes and crickets for my Goliath bird-​eating tarantula. They always give me more crickets than what I asked for so I greatly appreciate that sentiment. I know, weird collection of pets but I love them. They are obviously pet friendly so you can take your companion on an adventure, and they also offer grooming services there, although I have not taken my dog there so I don’t know how great their grooming service is. Animals are also always available for adoption and many were abandoned so you can take pride in knowing you gave an animal a wonderful home. Overall very convenient being located to so many other stores (i.e. JoAnnes fabrics, Target, Eatzi’s). Just don’t expect any advice on your pet and do your own research before you come in.

Came here on my way out of JoAnn’s next door. My kitties deserve a little treat. I got them a package of grow it yourself grass (because their actual kitty plants were all dying!) & a package of cat treats. Kind of bummed that they didn’t have the brand I was looking for. I was looking for a package of Halo treats with extra fiber, boy kitty issues… Anyways, staff was nice, it’s just an ok place :-/​I go out of my way to shop at Pet Supplies Plus, this definitely reminded me why…

Our dog had a random seizure that ended up being because of the food he was eating. Our vet recommended a specific brand of dog food for him, and lo and behold this little old Petco is the only store for miles that keeps it in stock.
The store is definitely shabby, but the people are always so friendly and the very specific foods we need for our three pets are always in stock. It’s in an extra convenient shopping center, featuring a Target, a Jo Anns, and a World Market — not to mention the amazing Peace Burger.
I’m planning on trying out their dog training classes this summer and will definitely update on how those go.

After being told by Keith, an employee at Petsmart on Glade & 121, to take my business elsewhere (for no reason, mind you) I went to Petco to do my shopping. I picked up a bag of the Canyon Creek chicken tenders and the price was about $ 13.00 more than at Petsmart. They matched the price! I was impressed! I’ll be glad to go spend my $ 300.00/month at Petco from this point forward. Previously I bought lots of food, treats, toys & I got my dogs groomed at Petsmart on 121 & Glade. Not anymore. Thanks Keith! I have taken my business elsewhere!

I’ve been to this Petco maybe only half a dozen times but I like it much better than the one that’s closer to my house. While this is a smaller store than some locations and is in an older building (with no auto-​opening doors), it seems more organized and cleaner than other Petcos. They had what I went in to buy every time I’ve been there and the staff were extremely friendly. While this isn’t the closest Petco to my house, I am now making more of an effort to organize my errands so I can shop here.
Plus — There’s a Jason’s Deli right next door!