Practical Pools

I was having a problem with algae on my pool walls this past summer so I contacted Brad about having my pool acid washed and get it prepared for the summer and he quoted me a price for the service. After doing a few other price comparisons I found his prices fair and he could come out on the days that worked best for me so I scheduled an appointment a few days out. The day he came out to drain the pool he let me know of a promotion he was running for the acid wash service and it ended up being cheaper than the original quote, (even though I had agreed on the original price I felt that was a very nice and honest gesture on his part). As he started, his pump wasn’t working, so he went out and got another pump and was back in no time and got it started. He returned the next morning to conduct the acid wash and start the re-​fill. I felt very comfortable with him there while I stepped out. He came back the next morning and got the start-​up chemicals in the pool and it was good to go and looked 10x better than I had imagined. He delivered a very high quality service and his honesty has won us over as customers in the future, I highly recommend Brad @ Practical Pools!

I called Brad when I was looking for a company in the West Valley to help get my pool back in swimming condition. I am new to pool care and wasn’t really sure what to do. We scheduled a time for him to come out and give me an estimate for a green pool treatment. He arrived on time and was very polite and professional. He took his time checking my equipment and looking everything over. He was completely honest with me about what we needed to have done and gave me a more than fair price to do it. It was a bit more than I expected to have done that day, so I tried to give him a twenty for even coming out. He wouldn’t take it. (Shows that he’s an honest guy.) So I later called him and scheduled an appointment for him to come out and drain my entire pool, acid wash it, refill it, replace my filter cartridges, clean my salt cell, and get the new water in my pool up to pH for use. He showed up for this appointment right on time, got right to work and although he told me the job would take a few days, he finished before we expected. He was always in contact with me about what was going on (even when I was at work and he was at my house working). I felt completely comfortable with him there and we were super pleased with the outcome. I will definitely be calling him soon for some quarterly care.
So don’t hesitate to call Brad for your pool. He does a great job, is very trustworthy, and his prices are great. Thank you Brad for getting my pool back in great condition.