Rossmoyne Property Management

If you walk into their office, they are all white. They don’t like other nationalities. They are rude to anyone who is not white. Lynn is very incompetent because she can’t even handle 5 graders math and doesn’t comprehend a lot of what this job requires her to do. Kimberly who managed my apartment is a liar and will say one thing but will turn around and do something else. These guys are in the business of keeping peoples deposits. Their court records indicate that they keep the deposits from all their tenants and wait to see who will take them to court. I am reporting them to BBB for illegal practices and ripping people off.

If I could give zero stars I would. Terrible service, rude, and unprofessional. I would never lease from them again. Lived in one of their managed units for over eight years with zero missed rent payments and got treated like crap the entire time. They «bookkeeper» Lynn needs business etiquette classes.

I’m slightly confused by the below reviews and am pretty sure there is more to the story than meets the eye! For the past 2.5 years that we have been in our apartment, Neena and her team have been INCREDIBLE and nothing short of AMAZING. If something is not working properly, all it takes is either an email or a phone call and within 24 hours, someone is calling us to schedule a repair time! There was a time where I noticed lots of flies around the dumpster even though it was empty so I called Neena and within 2 days they had replaced the entire dumpster with a new one! I mean, come on, what property management company replaces an entire garbage dumpster?! They did a walk-​through for each unit to see what needed fixing/​updating and they re-​grouted the entire shower and fixed the water pressure on our sink (we didn’t even notice the water pressure was low until they fixed it!!). I could go on and on but you get my point. Neena and her team at Rossmoyne really do care about you and they will do anything to make sure you’re nothing but satisfied! THANK YOU NEENA AND TEAM!

Lived in their apartments for 4 years. I left 22 days ago and still haven’t received my deposit back which is illegal. They gave me a 12 hour window to pick up and threw it in the mail to the address where I don’t live at anymore. Who does that??? The people that work here are rude and unprofessional. Never lease from them and never use them for any home that you purchase. They will lie and cheat to get what they want. Many unethical and illegal practices have gone unreported at this office. Stay away!!!

Rossmoyne Property Management continues to shine. Our property manager, Neena Dorigo is especially attentive and responsive. The hot water heater went out, and within the day the plumbers were on the job. I highly recommend them to anyone in the market to lease a home.

I have been with Rossmoyne Property Management over two years and I have had real great experience! They have been easy to reach and work with, they ensured my move to different unit successfully, and helped me with everything I needed!
Any problems with the house unit is easily fixed through and Kim is very responsive and helpful to work with.
I definitely recommend the management, they are very helpful and professional!

I have had the pleasure of dealing with Rossmoyne Property Management (especially Nena Dorigo) for about 15 months. During that time they have been extremely responsive to all problems that I have called them about. Better yet, they use top-​notch repairmen. How can I tell top-​notch? Because after they fix the problem, it stays fixed! Rossmoyne has made our stay at the townhouse a dream, especially after 30 years of fixing my own home.

I’ve lived in my apt for over three years and they’ve always been very prompt in tending to any problems. I would always have the problem assessed within the week. Neena was very prompt with emails and phone calls, which made my busy schedule so much easier. I had a great experience with Rossmoyne and would highly recommend them!

So unprofessional. The lady hung up on me when I was asking a question about a unit to lease. Just because of this I will look for another apartment. I couldn’t even imagine if I needed something fixed in dealing with such a horrible property management. No wonder why this unit has been vacant for over 30 days!

I just read the post that «wasn’t recommended.» My sentiments are the same, but I will word them more gently so that my review will be available for other Unilocal users. Rossmoyne’s withholdings on my security deposit were completely inappropriate. They kept over 80% of it. I left the property as clean as it was when I moved in. They charged $ 110 for «trash removal,» when the item to be removed was the landlord’s refrigerator! I hired a professional cleaning service which cleaned the house so it was very, very clean! There were a few cobwebs with bugs on the exterior of the house as well as Contact paper in good condition that I’d left in the kitchen cupboards, plus two other swipes that must be made with a cleaning cloth, according to the photographs they sent me. They are charging me $ 300 for this cleaning. It seems that working in the legal field was the wrong choice for me. I should have considered a career as a house cleaner, because it appears to be a very lucrative field. They are charging $ 300 for general repairs. This consists of approximately six to eight blind slats that must be replaced as well as two blind wands that came off (and we saved). These are the ultra-​cheap Home Depot blinds for which replacement slats are very inexpensively sold. Oh, and the toilet paper dispenser which fell off the wall on Day 1 of our tenancy must be reattached. Literally, it came off on day one. Was I supposed to call and request a repair for a poorly attached toilet paper holder?
I will be very interested to see the final itemization of their withholdings with receipts. When we moved into the house, it was in good condition. I concede to that. Apparently they would like to fleece us in order to have it in perfect condition for the next tenant.
I am dismayed and disappointed with Rossmoyne and would definitely not recommend them as a company from which to rent a property,

Professional, considerate, honest, friendly, and hard working. Rossmoyne Property Management is an inspiring operation. Thank you for being such a great agent to me and landlord to my tenants, you have made property ownership easy and worthwhile.