C H Heating and Cooling

This review is long overdue. My husband and I hired Carlos and his team to install an LG mini split system for our new home. Carlos came across as a friendly, respectable and an honest business person. Also, his positive reviews on Angie’s List and moderate pricing drove us to hiring him for this installation. We scheduled a date and Carlos and team came out to begin the installation. Things were fine in the beginning and proceeded as expected. When there were challenges (e.g. beams behind the walls that prevented the lines to be hidden), there was no communication from Carlos to get our take on how we’d like to proceed. Instead, he made decisions for us and we ended up with ugly thick hoses coming from the ceiling into the units. Though, the team did what we asked and moved the unit to another wall without a support beam, many holes were left in the walls which they do not patch. When the installation was finally quote on quote complete we were able to use the system, but it was filled with problems. The condensation pumps installed in the upstairs units were incredible loud and had a strong vibration and the downstairs unit where condensation drain line connects was leaky. We got Carlos to come back multiples times to fix these issues but he was unsuccessful each time. In the end, we did not make our final payment and had to search for new team to complete the unfinished work. To this day, we continue to have problems with the units and it is incredibly difficult to find a team that wants to take on someone else’s mickey mouse job. Complete disappointment with C H Heating and Cooling.

CH Heating and cooling is the best. My mothers central heating went out and I called CH Heating. On the same day Carlos and Miguel went out and inspected my mothers heating system. In order to get the parts Carlos fixed my mothers heating system the next day. It now works perfectly.
Carlos and Miguel, thank you for being so kind to my mother. Since I live in the sf Bay Area it’s good to know my mother was being treated well.
Thank you again for you honesty, kindness and hard work. It is greatly appreciated.
Happy New Year.

Really impressed by these guys. Found them on angles list. Came out the same afternoon that we called. We had some minor AC unit repair and rewiring to be done. 3 guys came out, very nice and professional. Did a great job in a short amount of time and the price was more than fair. Highly recommend.

Our 1926 house had an old gravity furnace that wasn’t quite doing the job, so we hired Carlos for a full HVAC install. They removed the old furnace in the crawlspace «basement», installed the new furnace in the attic, had a crane park the AC condenser on the roof, and installed all new ducts.
They were especially careful with the lathe and plaster ceilings when they had to make cuts for the air vents (8 ducts and 1 large air return) and were almost completely successful in getting out with zero damage — the damage that did occur was about a dime-​sized chunk near a vent and took 5 minutes to repair. If you’ve ever cut holes in lathe and plaster, you know this takes patience and care.
Carlos and his crew are all super nice and friendly, and Carlos makes sure it’s done right. Skip going with any contractor that wants to bypass the permit and testing process, the duct leakage test is how you know the system is installed correctly. Having this be part of the process is a given for Carlos, other companies we got bids from suggested we could skip it if we wanted. He even returned a month after the install to verify the AC system didn’t have any leaks. Carlos was our lowest bid, but that was just a bonus for hiring him. Our friends referred us to him after they had a full HVAC system installed, so word of mouth pays.
It’s been a year living with the system and everything works great, I wouldn’t hesitate to give Carlos a call if you need HVAC work done.

I also found Carlos on Angie’s List, where he currently has an A grade. Carlos did a wonderful job replacing the broken AC unit at our new house. He was very busy due to the recent heat wave, but he made time to first come out and service the old unit to try to get it running and save us money. When that was futile and we agreed to go ahead with a new AC unit, he waived the cost of that initial visit. On the day we had the new unit installed, he and his crew were on time and worked quickly. They removed the old unit and made sure the new one was running perfectly before they left. And now we’re ready for the next heat wave!

Carlos and Miguel are the BEST. so professional, on time, hard working and honest. Ive had them do a number of projects on our house and i refer them to everyone.