My mother and I are some serious difficult people to deal with when dealing with each other. We took on the very difficult challenge in deciding what kind of carpet was going to be installed in my house. she would recommend one color, id veto it. I’d recommend another color, she’d veto it. The salesperson, Jena had to take on the daunting challenge of making us both happy. Which she did. It would be exhausting to type every twist and turn of the story at the moment, so im just going to say that Jena went above and beyond what i expect a saleswoman to do for a customer. We had our whole house carpeted and let me tell you, getting to the point of installation was a task in and of itself. We had days that only certain rooms could be installed because of renovation, only certain days that the carpet could be removed but not installed, etc. All in all, they had to come out three separate times in order to carpet the whole house. She made sure that the main rooms were carpeted before the holidays last year which she didn’t have to do, she kept an eye on the install schedule and would call with a sooner installation dates for certain rooms. She honestly, did such a great job and was certainly very tolerable of my mother and i. I would recommend this place to anyone :)