Redman’s Automotive

Well, our car broke down on our way home to San Francisco. We asked Siri and for once, Siri actually got something right. She directed us to Redman’s Automotive. They were wonderful to us. We had our 8 yr old granddaughter with us and they had an 8 yr old granddaughter on the premises as well as a 3 month old puppy. Well, the kids had a blast while we waited to see if our car could be fixed that day. They bbq’d us burgers for lunch!!! As it turns out, we had to get a part which only came from Ford back east. Karen drove my husband to Enterprise Rent-​A-​Car there in Gilroy, who had no cars. She then drove him 12 miles to Morgan Hill to another Enterprise. And we finally got on our way. If you have to break down in Gilroy, this is the place to go. These folks went way about and beyond for us.
Thank you again.

Very helpful and friendly! Got the AC compressor and all the other parts that go along with that fix done just before the heat wave! They were fast and affordable! Now we can cruise with the windows down OR up! Thanks guys!

WOW! What an experience. I had an 8am appointment but the service monkey doesn’t show up till 805 to open up, ok not a huge deal but 8 means doers open computer up and running ready for business at 8
I have an exhaust leak, which obviously needs some cool down time, but I asked what time they’d have an idea what was the problem, the service monkey told she’d know by the end of the day!
I’ve got news for you SERVICE MONKEY 99% of the people who take their vehicles to you it’s their DAILY DRIVER! And needing all day to diagnose an exhaust leak is ridiculous. I’m not a mechanic but I could cool it down in less than an hour.
Don’t waste your time with this business
Oh and by the way the mechanics don’t even show up till 9am, a whole hour wasted on what? HANGOVERS???
4 days later Ford dealer diagnosed the problem in 3 hours (dropped off at 8 called me at 11) so as I suspected it does not take all day to diagnose an exhaust leak.

Appointment @ 800. 1– front disc breaks and rotors/​2– rear diff cover replacement w/​new oil. All parts provided by me. Stopped by to see if work had begun @ 930– truck had not moved from when I parked it. Stopped in at 1020 truck was being serviced and checked to see when work would be complete. Told to come back around 1400 hrs. Returned at 1530 hours and work was completed. So far so good. Happy with the work so far and the price.
Plan to return with some additional work to be done… Front coil spring replacement and valve adjustment. Will post another review.

This place is honest and doesn’t try just take your money like other places do. They are a family business and they know how important good customer service is. I have gotten my brakes done here a few times. I had gone to the Toyota dealership and they gave me a link to the list of things I supposedly needed done. So I brought my car here and they took a look at my car and told me the truth of what my car did and did not need done. They called me and kept me updated on my car.

When my Volkswagen Vanagon started leaking gas while filling up at a nearby station I freaked out and called Redmans in a panic. At 3:30 on a Friday afternoon they calmly told me I could bring it right over. I rolled in and they assessed the situation and immediately diagnosed the issue, explaining why the fuel line broke while they fixed it. Ten minutes later, feeling smarter and safer, I was on my way. The folks couldn’t have been nicer, the resident dog couldn’t have been cuter, and I’m eternally grateful.

I’m from Michigan, had a check engine light come on. Called the Ford store in Morgan Hill with the code I was getting they said $ 3200! Found Redman’s and took it there, Kevin looked it over, found it needed a «reflash», cost $ 300! I’ve driven over 300 miles and no problem what so ever!
Also when I parked out front there was a sign next to an American flag that stated «If you’re not proud of the Flag and what it stands for… You’re not Welcome Here!» Made me feel like I was still in America! I thanked the owner and shook his hand. For as long as I’m in the area I will use them for all my diesel truck needs!

Redman’s is the best Automotive place ever. I have all three of my vehicles serviced here including my Dodge Sprinter. There mechanic actually found and solved a factory problem unknown to the factory and repaired it in my van and others. They are always honest about what needs to be done on my cars and try to work within my schedule. I can’t say enough good things about this business and family.

Horrible. I was looking for a mechanic and chose Redmans after seeing their good reviews. Big mistake. Took my car to fix a electrical problem and steering issue. For the electrical issue, they charged 140+ to replace a fuse, then suggested to replace the whole visor because it caused the short in the first place. I ended up fixing the visor myself, and it works fine.
The steering issue? They blamed it on the frame because the car was salvaged. And started to berate the car, stating it’s not safe, get your money back and there are a bolts and piece missing. THERE was one bolt missing!
I kinda got scared, because I thought these guys know what they are doing, and took the car to a body shop to get checked out. Zero issues with the frame. They said it’s a mechanical issue. That’s why I had brought it to a mechanic? Stay away!!! Mel is a piece of work, he sarcastically called my car a «Jewel». Not thin skinned, just would expect some respect and customer service.

We’ve been bringing both our cars to Redman’s for 10 years, and can’t recommend them highly enough. We have older Toyotas so regular maintenance is key, and the need for repairs occur, so to have trustworthy & honest mechanics is a God-​send. Kevin and Karen are the best and we have always been grateful they came to Gilroy!

I took my car to Redman’s for an electrical problem after having at two other places unsolved. They were able to fix the problem with only one hours labor and my car has been working beautifully since. Also, as a bonus they were very nice. It was a pleasure to go there.

The quality of work here is good, but their prices are high. I don’t enjoy being fleeced by them.