Firestone Complete Auto Care

Gilbert, United States

4.5

Closed now

15 reviews

Contacts

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Telephone:
+1 480-845-6407
Website:
www.firestonecompleteautocare.com
Address:
70 E Guadalupe Rd, Gilbert, AZ, 85234
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Today

Today 8:00 am – 5:00 pm
Closed now
Local time (Gilbert) 23:03 Sunday, 1 June 2025

Business hours

Monday 7:00 am – 7:00 pm
Tuesday 7:00 am – 7:00 pm
Wednesday 7:00 am – 7:00 pm
Thursday 7:00 am – 7:00 pm
Friday 7:00 am – 7:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 8:00 am – 5:00 pm

Description

Specialties

Whatever You Drive, Drive A Firestone

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15 reviews of Firestone Complete Auto Care

No registration required
Place rating: 5
Chandler, AZ
I went to this Firestone location because of the amazing reviews they received. My experience with them has been with two of my vehicles. One vehicle needed a catalytic converter replacement which the guys here gave a GREAT price for the replacement part. The other time I visited this location was when the other one of my vehicles had a rear wheel assembly hub that needed replacement. Thanks to Store Manager, Juan Mendoza, I received a great price for the part and labor to replace it. Thank you for your caring and helpful attitude while working with my vehicle. The guys here also reattached an underside front plastic piece that had come loose on my vehicle, which was very kind of them to do. Thank you to the mechanics and managers at this Firestone location.
Place rating: 5
Mesa, AZ
Amazing! I’m driving on my way home from a meeting a long way from home and suddenly clunk clunk thump bang and I pull into this Firestone which was happily right on the corner… never been here before, but intend to go back. Within 15 minutes, they found the problem, fixed it, at NO CHARGE and were so sympathetic and kind and attentive… Jim service advisor and Greg technician and the others whose name I don’t know… were on task… turns out, my tire was about to fall off… they tightened everything and torqued ALL the wheels as a precaution. Wow! I could have had an accident if I had not pulled in there right away. Serendipity! A stroke of good luck. I recommend this Firestone. Jim, my tears were tears of joy! Thanks for your compassion.
Place rating: 5
Gilbert, AZ
I’ve been here a couple of times and have always been provided with great customer service. I never have to wait very long for service and the prices are always right.
Place rating: 5
Scottsdale, AZ
Great service here, very polite. They are on time and update you on the progress of your vehicle. This will be my go to place for certain maintenance issues.
Place rating: 5
Gilbert, AZ
I took 2 very challenging cars into Firestone to work on, a BMW and an Xterra. Juan really came through! He personally ensured the alignment/​camber specs on the car were perfect. He gave me expert advise but was also willing to respectfully discuss everything. He honestly listened to what I was asking for and nailed it! The Nissan. wow! Firestone went above and beyond in getting the air conditioning system done right. Great shop to work with. Taking another car in next week for new struts. These guys work hard to earn your business. They deserve it!
Place rating: 4
Phoenix, AZ
We called around for best price to several places and found Firestone offered the best. $ 24.99 for full oil change which included a full car inspection. They got us right in and the staff was very friendly and professional. The lobby was very clean and had free WiFi, TV, and several magazines for people to enjoy. The lobby had lots of windows which provided good lighting and your able to view the work being done on your car. The shop was very clean & all staff were clean cut and in nice uniforms. This was our first visit and we will absolutely be back.
Place rating: 5
Mesa, AZ
I bought my tires here and have been in for oil changes. Today also had a problem with my a/​c fixed. Everyone is always very polite and they always listen. When I pick up my truck they explain everything they did. I do always trust a lot of places with my truck, buy I trust these people. Great business!
Place rating: 5
Gilbert, AZ
I’ve been here many times and I’ve always had great service and they always look out for the best for their customers. I would recommend this place for any car service!
Place rating: 2
Chandler, AZ
I came in early in the morning letting the tech know that I needed an alignment. My car pulls to the right and I needed that fixed asap. After the service was finished he told me my front left tire goes to the left and they fixed that and aligned everything. He claims everything is good. Soooooo then if they fixed it why is my car pulling even harder to the right and my steering wheel is off point. 2 stars is cuz of them being so polite. The way the techs talks sounds like they dont know what they’re talking about.
Place rating: 5
Mesa, AZ
Called ahead on the Tuesday before Thanksgiving and set an appointment for 7 the next morning. Was bringing the wife’s van in before she took a road trip to Las Vegas with the girls, and wanted to get the oil changed and make sure it was road worthy. Guys were quick, courteous, and didn’t try to up sell anything. Found a problem with the tire pressure monitoring system, as one of the sensors was not reading correctly. They made me aware of it and let me know that I could bring it in to fix it, but that it was good to go if I wanted to take it. Place was clean, well kept and the guys were very polite and respectful. I will be bringing in my mother in laws truck this week for some preventative maintenance because I was so impressed. I recommend heartily.
Place rating: 5
Queen Creek, AZ
So a few months ago, they surely would not have gotten 5 stars from me, but since then they’ve changed their staff, even managers I think, and they’re amazing! I always watch, because I’m a little paranoid (it’s hard trusting strangers with what’s ultimately the safety of you and your babies!) and they literally had other workers come around and double check everything before they released my car. That made me feel so much better! I will definitely be back!
Place rating: 1
Mesa, AZ
I called for time on getting 2 new tires replaced and to see if they were busy.
I was asking if it could be done in 30 min i was short on time. they even put me on «schedule» to make sure I was on the road on time.
When I got there the guy who was helping me was not only not helping me but took a 5min call while i wait and didn’t even apologize about the time.
He said it would be about 1 hour. An hour later he said about another 30min.
The service is REALLY BAD and if you have a schedule to keep don’t come here.
Place rating: 5
Gilbert, AZ
THIS PLACE ROCKS! I cannot stress enough how awesome these guys are. Management is so to the point. I have been taking my vehicles (Camry and F150) to THIS LOCATION for 5 years now. I couldn’t ask for a better place to get RELIABLE FAST FRIENDLY service. If you are in need of ANY repairs I recommend you call these guys FIRST! Sure to be your ONLY Complete Auto Care center!
William McBride
Place rating: 5
Charleston, SC
I love Chris. New bff. Ha!
I walked in by a referral and these guys are solid. Honest, up front, no sketchy sales pitches.
My oil change was quoted at 24.99 and 24.99 it was. It always seems like jiffy tube quotes 24.99 and then it ends up being $ 60 bucks.
No such nonsense here!
Highly recommended!
Place rating: 5
Gilbert, AZ
May I say «wow — I didn’t know service like this existed anymore?» These guys are GREAT! Kudos to Chris, the assistant manager, and Glen, the mechanic who took the extra step to help me out of a real bind yesterday. They are the BEST!