So this is an update for my previous review: I got a call from the contractor a few weeks ago to repair my roof which got damaged when the tree was taken down. Despite the fact that the contractor himself got a back injury last week on my scheduled day of the 18th. He showed up today on his first day off bed rest with a new hired employee and repaired the roof!
Kathi C.
Place rating: 1 Fox Island, WA
My husband called Hansen’s Harbor Tree Service for an estimate for the pruning of several of our trees. When the arborist came out to examine our trees which my husband has pruned over the years, he said that our sweet gum had been pruned incorrectly(which we knew; that’s why we called an arborist!) The arborist said that his training as an arborist would not allow him to prune the tree as my husband had. He said the tree was slowly dying. He said he could prune it properly. We appreciated the arborist’s plan and professed expertise. We also have a fig tree which was hanging too far out over our neighbor’s driveway and ours. We wanted to have it cut back and thinned out. We hired Hansen’s to prune those two trees and several others. On the appointed day, the arborist and two other workers drove out to our place to do the work. The three spoke together, then the arborist drove away. By the end of the afternoon, the sweet gum had been severely topped and not one branch thinned. The job was done much more poorly than what my husband had done in the past, which seemed so ironic since the arborist had been so sure that he could do a fine job of pruning the tree. The fig had been cut back on two sides and not thinned with future fruit bearing in mind. The other trees were trimmed adequately. As a bonus, one of the workers handed us four round wood coasters which he had cut from the topped sweet gum. We will not be hiring Hansen’s again.