Walmart Supercenter

If Sam Walton saw what Walmart has become today, he would be gravely disappointed! Walmart seems to be the butt of a lot of jokes but after my experience, I don’t think they’re jokes anymore, I think they’re true! I will admit that they do have lower prices on a lot of items and that is what enticed me to shop there. I purchased 25 squares of St Augustine grass, 10 bags of mulch and 10 bags of dirt weighing 40 lbs each. I went in to pay for everything and asked for some assistance with loading all this in the truck, and the clerk said she would send someone out. I waited about 30 minutes and no one showed up. So I go back in there and ask again for help and she tells me the person she called to help me was at lunch, but she will send someone else out there to help me. So as I am walking out of the garden area I asked an employee who was standing at the door where I could find the bags of dirt and she just gave me a puzzled look and said, «Dirt?», shook her head no and shrugged her shoulders. I wasn’t sure if she didn’t understand English or if she was just another new employee. I waited about 15 more minutes and when no one showed up I started loading the mulch and grass myself which took me about 30 minutes. Afterwards, I went back in and asked the clerk where the dirt was located and she showed me so I started loading that. I had one more bag to load when a customer saw me struggling with the heavy bag of dirt and he came and helped me! I thanked him and shut the tailgate got in the truck and was about to pull out when and employee came out and asked if I needed any help!!! Seriously?! Walmart should thank their lucky stars that I am an honest person because I could have taken the whole dang pallet of grass and they wouldn’t know! With their kind of service the next person might not be so honest and it will come back and bite Walmart in the butt! Unfortunately we ran out of mulch and since we started with their brand of red mulch (not all red mulch is the same color) we had to return a few days later to get more. Again, we asked for assistance and it wasn’t until we got it loaded ourselves that this same guy came out and asked if we needed help! For my husband and I, customer service is more valuable that lower prices!

Garden Center has a complete lack of any kind of organization. Wal Mart used to be known for it’s friendly and helpful employees, but I guess when Sam W. died Wal Mart went down hill. First thing Wife went in on Saturday to buy 10 bags of soil and ten bags of mulch. She is 5 foot and 100 pounds so she asked for help loading. Waited for over an hour and no one showed up. She went back in twice for help and finally loaded it herself. I don’t know how she did it.
I go today to buy more mulch so it will match and 5 bags of dirt. First two choices out of stock, so went up in price and got what was in stock. Went out to get loaded and the help said we don’t have any. How about just giving me the stuff that is .08 cents more, can’t do it, have to go inside. No one at register, yelled and someone shows up and tell her the problem. Have to wait for manager to refund and sell me the more expensive dirt. Manager does not show up after waiting 10 minutes so sent to customer service for refund. Then had to go back, get in line to buy the more expensive dirt. Only one employee and one register open and some #### woman is paying for her groceries at the garden center. Paid for the dirt went out and the only nice thing that happened is that the two guys that loaded me were nice and polite.

I’m standing at fabric where I’ve been for 15 minutes now, after they’ve paged twice for customer assistance.
Still no help.
They can’t be too mad when I shoplift two yards of $ 2 fabric.
They should do what they’re paid to do.
* stood there over 30 minutes. Five Seperate employees walked by doing nothing.
They paged four times for customer assistance with fabric. I called the store I was standing in from my cell to get assistance and NOTHING!
I have spent thousands of dollars in this store just this year alone. Looks like I’ll be spending my money elsewhere from now on.
Absolutely unacceptable!

Had a tire emergency on Sunday. Justin was straight up about time and resources and helped me out big time! Thanks, Justin!

The store manager is a loser does not return calls in timely manor.
Horrible service in auto department. If you go there you better know it’s a crap shoot to know if you will get good service. Highly recommend never going there.
Highly incompetent people.

I shop at this store and have my oil changed there, but the main point of this review is for
. (I couldn’t find a way to review the website)
I buy all of my non-​perishables online: cereal, paper towels, soups, canned vegetables, tuna, dressing, toothpaste, hair color, make-​up, Windex, kitty litter, dog & Senior cat food, just to name a few! My trips to the grocery store are now just quick trips to get milk, eggs, frozen items, produce, and bread! So nice!
The order is usually delivered within 4 – 6 days by UPS, Fed Ex, and/​or USPS.
Whoever is packing isn’t very careful about protecting potato chips/​Fritos when boxing them with mayo and Gatorade powder. Walmart didn’t complain when I returned the exploded chips.
This would’ve been great when my 4 kids were little…
Thank-​you Walmart.

HORRIBLE tire center… no help and over 2 ½ hours to fix a tire, no updates and only two cars in front of me when we got here. Horrible horrible horrible!!!

This walmart is the SLOWEST Walmart I’ve ever been to. The workers, the customers… the productivity.
There are 5
cars to be worked on. One car in the bay for the last hour since 2:45 pm. The entire hour only one car in the bay.
ONE CAR.
FOUR GUYS AND A FEMALE CASHIER.
THE WHOLE HOUR. SEE PHOTO in the tips section.
One of the employees named Mike had his wife also waiting for 2 hours… but hmmmm its her car in the bay. At least she has an advantage there.

I love Walmart. Most employees are friendly. They have a great selection to choose from. I love the app that price matches.

One star is too many. I stopped to print pictures. I was notified they were ready. Went to pick them up but they weren’t ready. They said they needed ten minutes. I waited 25 and went back to counter to be told they forgot me. Again I waited and then stood there as they continued to bypass me for people in line behind me. I asked a girl at the counter if I could pay for my pictures and she said she would do it immediately. She then put my pictures down and started checking out people in line behind me again. Left my pictures there for the walmart staff to enjoy. The manager apologized that I had been treated this way. Didn’t have time to wait any longer

Can I give it zero stars? The pharmacy staff is not friendly at all. They text me to let me know my prescription was ready but when I got there they said it wasn’t. If things get messed up you should go above and beyond. Instead I was treated very rudely. I will be taking ally family’s prescription elsewhere.

Really disappointed everything I needed was out of stock. They have to much of the generic and not enough of what they claim to be on sale. I am never doing grocery shopping here again.

The staff are pretty terrible… But the Walmart itself is alright!

Amber S and I find ourselves in here on an average of five times a week, so I feel I at least owe the a review. I obviously don’t hate it, as I devote a good deal of my paycheck to them. Are they 5 star? Come on, it’s Wally World. This particular location is pretty decent. Clean, and the staff is always friendly to us (probably because they see us almost every day)… So, with that, Happy New Year, G-​Town Walmart!

Worst service ever. Long lines and angry staff. It will get worse after Thanksgiving. I do not expect much from Walmart so this is bad.

Average Walmart. Well-​stocked and frequently busy. Haven’t had any issues shopping at this location.

This a horrible place with a few idiot’s working there. They take away small businesses and Austin does not want you!

I like this Walmart. It is so clean. everything is nice and neat. Anytime i am in Georgetown I stop here.