Jiffy Lube

They are always friendly and helpful. I love how they do a little extra too make sure my vehicle is safe.

I really hate to give bad reviews; I understand bad experiences normally tend to be more voiced than positive ones. The service was bad, they guy behind the counter was not very friendly, I waited for my services wayyyyyyy longer than I usually do at other Jiffy Lubes. After waiting a lifetime the wait was extended by a problem a customer had with the workers there. After paying for my service and the extra services they pushed me into buying I get home to the windshield fluid empty (they told me they filled it) and my coolant in the same level (I paid for a top off)

This is one of the best Jiffy Lubes I’ve been to! The staff is super friendly, they make recommendations, but don’t pressure you to buy extra and were so nice to me & my kids. It was quick & friendly– we were in-​and-​out in no time. They weren’t judgmental about me being long overdue for the oil change. They washed my windows, vacuumed my car– and walked us to the car & thanked me– very much appreciated! (I know they do that for everyone-​still love the personal touch!) highly recommend!

I highly suggest to never go to this location unless you want to have to babysit there employees! I had my oil changed here a few months back. We told them what kind of oil and they gave us a price. It was high, but we went ahead and said okay. After it was all done we went to ring up and the price was higher than what they originally quoted and we discovered they had put the wrong oil in my car, great. So they said they would change it to the right oil and we went ahead and paid. When it was finished they said they topped off all of the fluids, so we checked and they had not topped off my fluids. When we confronted them, they said oh we must have forgot. So they then topped off the fluids. So here we are two months later, I’m getting my car checked at a different shop and they informed me that I have the wrong oil in my car! So not only did they put the wrong oil in once, but twice! And they can’t even be trusted because they say they’ve done something, when in fact they haven’t. I will never give them my business again and suggest that unless you want to babysit every step they take, you shouldn’t either.

Stopped in to get an oil change. The guy at the front counter couldn’t even tell me the price up front said they had to pull my vehicle around first to check everything. Then another gentlemen came in and started discussing the cost of oil and tire rotation. Their prices are outrageous and I can get the price of both and a car wash at Honda for a lower cost than their oil change. I then told him never mind I will just go elsewhere and then he told me that they may have already started draining my car. Which, I have not even picked my service yet. They then pulled it to the front AND once I drive away noticed that they had drained 7% of my oil that was left. Bet they thought I didn’t notice. Will never go here or recommend this place. SCAM!

I’ve been to this place about six times simply because I live nearby. Their service is way too expensive and they really pressure you to buy extra services. The final straw for me was when they came to me with a filthy cabin air filter and told me I had to replace it — at quite a high price. I refused. Later I went to a local auto supply store and found two disturbing facts: 1. The price at the store was waay less and, 2. The filter I was shown was NOT the filter for my car! I then popped open my glove compartment and removed my cabin air filter which was a totally different size and shape from the one Jiffy Lube showed me AND mine was actually quite clean! I will never go back to them. I found, down the road in Lodi, right off Route 99, Lodi Tire which did the same oil change service quickly and much less expensively.

Well I came in thinking it opens at 7 am but it doesn’t open until 8 am.
This location is always clean and the staff is definitely professional yet personable.
They always offer coffee and/​or bottled waters at their locations. Joanna ’ s crew is on top of things. I have been here in the past and haven’t returned due to a new car that received free oil changes with the purchase. I did appreciate I was reminded I could go on line to use coupons since I forgot my discount card at home.
This is location is always clean to the point it still appears as a new shop.

They’re very professional I’ve been going there for the last 5 years I have two Hondas in a Ford van I use for work they’re very helpful and get me out very fast very satisfied customer I definitely keep coming back

Had my oil changed this morning, and it was quick and the same price had I done it myself. The employees were quick to greet me, offer me water/​coffee, and while they did ask me about additional services, were not pushy. The whole process took less than thirty minutes. I was taken to my car once it was finished, where all the employees shouted thanks for coming, and made sure everything started fine. Overall, I received excellent service, and will be back!

Great customer service and good quality of work. They are not the fastest place around but overall it is a good place to go.

Since the new manager has taken over. her name is Joann I have noticed a complete turnaround in the quality of the services I receive. I have come there on n off since they opened. I will continue to be loyal to them as long as things stay consistently good as they have been.

They try to upsell you on extra services like crazy. I know it’s their job but annoying. Will not return.
On a positive note, they were empty so I got in and out. They started working on the car before I agreed to the service price.

I sent my 17 year old son to get an oil change on our Honda Civic. It was the first time he did anything like this on his own, so I told him it should cost around $ 30 and they will change the oil filter and the oil… nothing more. Well, the actual oil change cost $ 39.99(a little more expensive than some other places), but then they convinced him that he needed TWO additional filters, which, my husband had actually already CHANGED A MONTH AGO! So, they COULDN“T have been that dirty, like they told my son they were. AND THEN, the guy told him his brake light was out. So, ONE HUNDRED AND TWO DOLLARS LATER… my son leaves the place feeling totally confused, but convinced that was what his car needed. I am SO UPSET with this business! I was so happy when they opened because I thought that now, I won’t have to drive all the way to Elk Grove or Lodi to get my car serviced. Well, now I know that they figure they can totally take advantage of us since its close to home and they figure we won’t go anywhere else. WRONG! I will just continue doing business in Elk Grove at DIFFERENT lube places because these guys can’t be trusted. On the bright side, my son learned a valuable lesson which didn’t cost us an arm and a leg. He learned that people that run reputable businesses will actually try and take advantage of people, if you let them, and that no one can be trusted. He also learned to do his research first and if in doubt, say NO!

These guys were quick and friendly. They really helped me out when I needed it bad.

Asked how long… told 4 cars ahead of me. Asked how long again… told 30 minutes… no problem. Began to tell the guy what i wanted and he interrupted me saying he only needed the key to do some kind of inspection. I guess he was gonna tell me what i wanted. Then i asked how much an oil change is and he said ‘depends’ on oil. Duh. If you let me finish what i was saying i would have told you what i wanted. More crappy Sacramento service.

A little expensive but worth it. Their customer service is absolutely outstanding. Everyone was very polite, friendly and professional. We were greeted immediately, escorted to the waiting area and offered cold bottled water. They did a full inspection of belts, air filter, wiper blades, etc. then gave us the results and choice of which oil we wanted. They then did the oil change, cleaned the windows and vacuumed our truck. We live in the country so our truck was really dirty so I was impressed they vacuumed it. They do work on the up-​sell but hey, it’s thier job and they have a business to make profitable. Great job TEAM GALT!

I have had issues here before… whats with the 29.99 lube sign out front then charge me 44 dollars… They also lost my windshield wiper fluid cap… they are always saying I am a quart low on my antifreeze coolant… fill the f-​er up… dont I get free top offs… ps…my battery cable connection is corroded… you missed that one… never the same peeps working there… hmmmmm?

Hello Took my car in for Oil change, which they did and also checked the Air on my tires and the normal stuff they do. I notice once i got on the road the from leaving them that my Low tire pressure light came on. I’m thinking okay they took some air out of it and the sensors on the tire detected the low pressure. So got home and air them back up and notice when i Pulled out of my Garage that there was Oil Spots all over where i just had pulled in. I thinking someone did not re tighten the drain plug or the let a lot drip out. !! will be going back tomorrow and and have them correct the issue with the Oil which they should have notice all the oil when they had it in there bay! dripping. Also one more thing they did no put my valve caps back on so Not too happy. So Double check there work before you leave or right when you get home! my Thoughts

Bottom line, the in-​house customer service that you receive while waiting is phenomenol. They offer you water, coffee, and air conditioned area with TV for viewing work done on your vehicle. It is really an excellent business model. Howver, I am going to have to ding them on a technicality. I had a ‘Check Engine’ light appear on my car after work one day. I went through a lot of hassle dealing with this issue. (Check my review on Brian’s Automotive). The reservoir cap had been left halfway screwed on which cause the reservoir to nearly empty out! I have been here at least 3 or 4 times. I have NEVER had this happen before. I will give them another chance, it is just my nature, I strongly believe this was an innocent mistake. When I return, I will however, let them know what happened. This could been a disaster and ruined my vehicle. I just recently crossed the 100,000 mile mark. I love this car. I will try them again, if the consistency of great service and product returns I will consider updating my review.