Starbucks

I’m not very happy with this location, I stood in line for a very long time. The line was almost out the door and I was just waiting for a strawberry acai and come to find out when I get to the front of the line after waiting almost 25 minutes they tell me that they don’t have any. This place sucks made me waste my time never going back ever ever again.

We were greeted with «what can I get you?» in a brash tone, it was quick service, but not nice staff at all. They forgot to give us a spoon with our oatmeal and almost forgot to give me my drink.

The only drive-​through Starbucks in the area. The staff is nice and friendly. I went with someone who had a complicated order and they handled it with ease! Good location and fast and courteous service.

dont know why I keep going to this starbucks. But apparently going inside to order my drinks the lady missed read the instructions and rather than change my drink she gave me an attitude. Apparently they are all nice to all the regulars here but anyone outside the norm they change their face real quickly.

A-​okay Starbucks. Indoor seating is cramped and limited, but there is more seating outdoors. They also have arrive-​thru which seamed pretty busy when BP and I stopped by.

If I could give zero stars I would. See uploaded pic of plastic shards in my melted frapp from this past Saturday morning. So glad I noticed those weren’t ice chips a third of the way in. Pretty pissed! Thanks for the plastic shards and my refund. #blindasbats #youshouldbefired #pissed #starbucksproblems

I only keep going because it’s close to my house but when I’m working I go to the Muddy Branch location and Germantown. The staff is RUDE and not friendly. It’s the saddest Starbucks I’ve been too ever in my life as a Gold member since 2006! The coffee never tastes good. Never mind asking for it to be made over because you’ll get the biggest attitude ever. Something needs to be done about this locations staff, their lack of excitement, quickness and the nasty coffee constantly.

Spent 10 minutes in the drive thru to have a woman tell me they didn’t have the drink I wanted. «Yeah we don’t have the drink you want because we don’t have the ingredients, you should go try somewhere else» … Are you serious… Seems like Starbucks customer service is a rare commodity now a days…

Came here during the morning rush, shortly after 8:15AM and used the drive-​thru. There were about 7 cars ahead of me and it took me about 4 minutes in total to get my drink on exit, which breaks down to approximately 34.2857 seconds per person which is pretty badass fasssst. Service here is welcoming and friendly, which is always great. I was told by a friend to go try their new S’mores Frappuccino, which is described on their website as, «Marshmallow-​infused whipped cream, milk chocolate sauce, a creamy blend of graham, coffee milk and ice finished off with more marshmallowy whipped cream and a graham cracker crumble». Umm, Okay. Sounds like a lot going on.
First, I definitely taste the graham cracker and milk chocolate, but not so much the marshmallow, but I know it’s there because it’s pretty damn sweet, dare I say almost too sweet, cloyingly sweet. So I don’t taste the marshmallow but I know it’s there? Yes. The marshmallow-​infused whipped cream is on the very bottom of the cup, then the milk chocolate sauce is layered on top of that, then the bad boy is filled with coffee, which I still taste by the way, then more infused whipped cream on top. I believe my mistake was that I didn’t stir the concoction before sipping it. But, as I’m staring at my half drank cup, the mixture has blended itself, or perhaps I’ve drank all the chocolate and marshmallow first, hence the overwhelming sweetness. With every sip, there’s sugar then coffee with a finish of graham on the pallet.
So what do I know about coffee? Absolutely nothing. I usually go to 7 – 11 for their Brazilian Dark Roast. No sugar, no cream, just straight. Straight as a right angle. Dark as a blackhole. Face-​cringingly bitter. Smooth like Aqua Velva. Hard like seasoned lumberjack. Hot so it burns going down. Pain. Yes. Nice. No BDSM, but borderline when I’m with a cup-​of-​joe. These Starbucks Frapps are nothing like that and they’re a wonderful break from a cheap dark coffee. Summer is just starting and this S’mores Frapp is 500 calories for a grande size, which is not going to help me for my summer bod. I’ll swing by here if I’m ever in a mood for another Frapp.

I love that they have drive thru! But the line gets so long sometimes. How can one go wrong with Starbucks coffee!

I’m a huge Starbuck fan. I’ve been gold since 2012. This location has a drive through in a tiny strip mall. I’m not a fan of this location because the drive thru is insane… They need to move this to a bigger shipping center so that it could accommodate the cars waiting in line. These cars are always blocking up the parking spots so think about this before you choose your parking spot. I’ve been to this location multi times and it was pretty slow every time. Needless to say… I this isn’t my go to spot.

Quick service and the drinks are made well.

I always go to the drive thru cause I’m too lazy, depending on the time and day it can be a bit of a wait but aside from that they do a very good job. The employees are always friendly and in a good mood.

i went there last week and ordered soy green tea latte and told the lady i wanted it sweetened. she gave me that look that i was crazy and she started telling me that when i order that drink it is automatically sweetened. i told her that every starbucks barista have always asked me if i wanted it sweetened or not. but she kept on going about how its automatically sweetened so loud that everyone could hear it. embarassing. i dont know who is right but if im not mistaken starbucks says «tell us how you want your drink and we’ll make it right» not «we’ll argue with you that we are right». ive given this place so much chances. i give up. im going to einstein bagel for my drink and breakfast.

I will continue to visit this Starbucks out of my addiction to caffeine and the convenience of the location.
As always the service skills of Martin and Suki are second to none. In my last review I mentioned the difference between 3 star and 5 star service are the little things. So what if they get my drink right? I paid for it and they should give me what I paid for…
The little things: Letting customers know that there are promtions, giving out treat receipts that have promotions, or even making drinks in the order they were taken.
Recent visits have caused me to lower the ratings to 2 stars but prior to submitting it I decided to remain neutral and change the ratings back to 3 stars.
I can only assume Starbucks pays close attention to Unilocal.In my last review I mentioned they should print out receipts when there are promos and inform all customers. So they are printing out receipts during promotions. BUT they are forgetting one small part: Giving the receipt to customers and informing them of the promo.
Please see the pic.

We were in the area, so we stopped to use my gift card for the drive back to DC. I excitedly ordered an eggnog latte, only to be disappointedly told that they’re all out. I look up at the menu and change my order to one of their top 3 feature drinks (see photo), and order a caramel brûlée latte, only to be told that is also out. WTF? I land on the gingerbread latte, and they give it to me with whipped cream, since — at no part in my customer experience did anyone ever care about the customer by asking me if I want whipped cream (per usual). I take it back and ask for one without, and am rudely lectured by the barista. WTF is wrong with this location?!? Get it together!

I can’t go through a morning without coffee and this Starbucks location is right on my way to work, so for me is the best Starbucks ever ! Loving my latte every midnight !

Quick drive thru — awesome staff!

The only drive through location I’ve seen around here. I use the drive thru as I want my morning coffee and then just jump on the highway to get to work. This is a great convenience for me!
The staff here is extremely helpful and friendly… I have never had an issue here.

The usual perfect Starbucks coffee combined with the best staff ever. I mean ever, they smile all the time, exchange nice jokes and even remember your favorite beverage.
It’s my favorite coffee place now. I go there everyday!