Davila Edmundo Ruiz, MD

The doctor is awesome! The office staff is ok. The wait is an issue though… but I don’t think that should reflect on the doctor. After all you want a great doctor not a great businessman per say. But I do think that maybe you should take the wait into consideration though before you go.

So after reading the reviews on how this Dr davila and his facility is of not keeping his appointments or being late, I thought oh’ let’s just make an appointment and give it a try since everyone is different. Well… I just got a call 1 hour before my husbands appointment and canceled on us because the doc is not feeling well. I was so furious because my husband and I took the day off our busy work schedule for this day to request for asthma inhalers and Bam! You can’t be seen! Oh f*** off this is not professional at all! Receptionist said oh I’m sorry… But anyway do you want to reschedule???
Me: hell no, after the first impression?!

Impossible to get a call back. Over two weeks and multiple trips to try to get one simple form filled out.

I didn’t heed the warning of some of these reviewers and took the plunge to make an appointment with Dr. Davila. Well… I went to my appointment and the door was locked. Locked! Knocked but no answer. No one was there. Wow. What a waste of time. I should have listened.

NIGHTMARE! Office staff is incredibly uncaring and rude! On my first attempt to make an appt the rude girl on the phone refused to give me an appt until I was able to get my group number on my insurance card even though I had my ssn, name of insurance carrier and every other bit of info under the sun they needed to contact my insurance… no other dr has ever even asked me for the group number? Next problem… I made it clear I am looking for a breathing specialist and was told they are, but then after asking to speak with the office manager about the conduct of her staff on the phone I found out they are «not» a breathing specialist at all! They insisted I had to see Dr. Davila first and then he could refer me… like I have all the time in the world to go to multiple appointments! Then… I was first in to the office after their break and was told I would be seen first yet they sent in two patients before me who arrived after me! FINALLY… I see the Dr… I bring in a Primatene mist inhaler and tell him they have been banned by the government and it’s the only thing I’ve found that works and I need something prescribed with similar strength. He writes me a prescription for «primatine mist»??? I asked him why is he writing this for an over the counter item that has been banned from production in the u.s. He tells me it’s still available by prescription… GREAT!!! After visiting 3 pharmacies and driving all over town wasting my entire night I come to find out it is not available by prescription and has indeed been banned for over a year! REALLY! Think Mr Davila needs to brush up on his homework and not waste people’s time when in need of a life saving tool such as a rescue inhaler! No stars for this place! You could get better service at a flea market practitioner!

Dr. Davila…
I have been seeing him for 25 years now even though I no longer reside in Fremont.
Yes, wait times in his office can be loooonnnng. Yes, I’ve had an appointment or 2 that got canceled because Dr. D. didn’t show up.
But, let me tell you, he is worth the wait; worth the broken appointments. Why? Because Dr. Davila is, by far, the BEST doctor EVER! And I mean EVER!
Before seeing him at 23 years of age, I had been referred to doctor after doctor. I was told I was crazy, a hypochondriac, needed to see a psychologist, etc. Every family and friend told me I was sick, but no doctor cared to listen… except Dr. D. He listened, had patience with me and eventually, diagnosed me with several health issues. With his help and tenacity, I got better.
Over the years, I have referred family members and friends. They all love Dr. Davila.
My husband, who is in the medical field and doesn’t most trust doctors, says there is no other doctor as good as Dr. D. and is one of the few that can be trusted. My hubby is a huge fan because Dr. D. doesn’t believe in pushing meds and surgeries unless they are absolutely necessary.
If Dr. Davila doesn’t have the answer, he will refer you to another doctor. AND, if he doesn’t agree with that doctor, not only will he tell you as the patient, he will call and talk to the other doctor.
So, yes, you may end up waiting or worse yet, have an appointment canceled. But, I also know that you will be seeing a doctor who listens, is brilliant, and most importantly… CARES!!!

My family and I been going to Dr. Davila for years and he is a very and I mean very amazing Doctor. Yes you have to wait and I feel sorry for the ones that haven’t met him yes you are saying it’s a long wait, but you haven’t said any thing else. So am here to tell you, you have missed out on a amazing Doctor. Let me understand people will wait for hours and hours for a cup of coffee but not wait to for a doctor. Hmmm makes you think. Also all of you that left the office and think your getting the best care some where else with less wait time think again!!!

Me and my Entire family have been going to «Wonderful» Dr. Davila for more than 20 years. He is an A.M.A.Z.I.N.G doctor who listens and cares about his each patients. He is the kind of doctor that you don’t need to repeat yourself cause he’ll remember the whole thing. He takes his time with each one of his patients equally and tries his best to help everyone out. I have tried many other doctors when I couldn’t see him due to my insurance plans, but no one again «NO ONE» is as knowledgeable, caring and wonderful as he is. He has saved me from many mistakes that I could have done by going to other doctors and being addicted to unnecessary medications. He is like an Angle to me and my family. I laugh at the negative comments I see below and I feel sorry for whoever can’t be his patient. I agree that it takes a lot of time to see him and you have to wait for a long time, but he takes that much time with you too… so it worths to wait for such a wonderful doctor.

If I could give no stars I would!
I moved up to the bay area and my insurance, cigna, decided that Dr Edmundo Davila would be my PCP. I figured I would give him a try since I have been happy with Cigna the entire time that I have had them.
I originally wanted to schedule a physical and a pap and was told that the Dr does not do Paps and they referred me to someone else. This someone else did not take Cigna insurance. I called Cigna and they referred me to Dr Hafezi, who is amazing, I love her office and the staff… besides the point, let me continue… So I scheduled a physical with them and advised them that I was a new patient. I was slightly annoyed that I had to wait a month to be seen for a physical but I wasn’t in urgent need of attention so it would do.
The day before my appointment I was asked to arrive at least 20 minutes early to fill out paperwork. I decided to take an hour of sick time at work so that I could meet their request and get to my appointment early. Lucky for me my job is flexible and allowed this on a day’s notice.
I show up at the office about 30 minutes prior to my 2:20PM appointment. I fill out the paperwork… signed that I received the privacy notice (that they did not supply) and could not help but notice the confusion amongst the office staff. They were arguing with a patient about whether or not he had an appointment that day when he insisted that someone in the office had called him in yesterday for an appointment today. They went back and forth, meanwhile other patients were coming in for appointments. I gave my paperwork to the receptionist and waited for my turn. They were told by the DR to fit the guy in at the next available appointment, which happened to be at 2:20PM when my appointment was scheduled.
I was annoyed when he went back, then two people whom arrived after me went back, and nothing was said to me. Finally, at about 2:36 I was asked to pay my copay. I paid and asked how much longer it was going to be. She said that I was next. I emphasized that I had taken time off work to get their early per their request and the woman just scoffed at me and gave me an attitude.
I sat back down and at about 2:43 I was called back. The nurse took my weight and ask ME what I was there for. I told her I was there for a physical. She was surprised and said that they do not do physicals for new patients on the first visit. I asked her why they did not tell me that over the phone. She said, sometimes they don’t. And added that she would send me to have blood work done. «let me see if a room is available» She walks away and comes back, «there are no rooms, please sit here [in the hallway] until one opens up»
I was really really annoyed at this point, but I waited and about 5 minutes later I was taken into a tiny room, told to take my shirt off, but not my bra, and wear the paper gown opening to the back. So I sat down on the uncomfortable paper on the patient seat, wearing a paper dress for a long while. I heard the doctor in the room next to mine talking for a really long time. Then I heard him leave the room and ask who was next. To my dismay he did not come to my room. The office got quiet. I waited and read two magazines, I finally checked my phone for the time [no clock in the room] and noticed that it was now 3:20PM. A freaking HOUR after my appointment time and I had still not been seen. I ripped off the dress, outraged that I had been so neglected and treated so poorly and shoved in a claustrophobic room for so long. I got dressed, open the door, saw NOONE around and marched up to the front desk, angry. I told the receptionist I wanted my copay back, that it was unacceptable to have not been seen an hour after my appointment time, and that I would NOT be coming back.
She scrambled to get my refund and did not apologize. The rest of the staff were looking around and avoiding my gaze still arguing about the patient that had come in with no appointment and had been seen before me.
Lucky for me I switched my healthcare plan during a recent open enrollment to a PPO so I do not have to ever go back in that incompetent office again. I called Cigna and formally complained about the office. Had I only checked Unilocal BEFORE I went, instead of after, I would have known…
DO NOT GO TO THIS OFFICE, save your valuable time!

After seeing Dr. Davila for 6 years, I have finally changed doctors. I agree with David M.‘s letter.
Dr. Davila is a good doctor. He is listens to your problems, always has a solution to your problems and if he doesn’t, he doesn’t hesitate to give good referrals.
Here’re my reasons for leaving Dr. Davila and switching to another doctor:
— His office does not respect my time. (If your appt is at 3:30, you would wait 1 hour in the waiting room, then 1 more hour in the exam room.) That is the norm. If you’re unlucky, you can wait up to 3 hours to be seen while you’re in agony.
— You will be charged $ 25 if you forget to cancel an appointment or if you cancel it within 24hrs of the appointment time. But this only applies to you and not the doctor. I’ve been to the office several time on time for my appointment only to be told that the doctor cannot see me that day. I wasted my time going over to the office, taking time off from work … you get the picture and my frustration.
— I asked for an urgent appointment one time because I was really sick. The receptionist asked that I come in right away or else I have to wait a few more days. So I went in right away. The appointment was at 10:30am. But I was not seen until 2pm.
It’s really not worth the wait and the agony. I can’t get mad at the receptionists anymore, or waste my time in a roomful of coughing, sneezing people for hours. So I’ve moved on.

Still have an appointment next week, but here is my experience so far. Went in to diagnose hip pain and a persistant pain from a broken hand on first visit. Dr. Davila seems nice and knowledgable, and he ended up refering me to an orthopedic specialist 20 miles away. Unfortunately, that orthopedic specialist (Dr. Behzadi did not focus on either the hip or hand and did virtually nothing after three visits. Behzadi’s assistant eventually helped me more than he did by helping me get documentation for PT closer to work and to see the hand specialist on their staff. I most likely will not be going back to see their hand specialist. They do not seem very interested in my case.
Second visit with Davila resulted in a cancellation as the doctor was late and their were 6 patients ahead of me before the Dr. Davila had even arrived.
UPDATE:
Went in the following week and was notified that my appointment was at 12:00 PM not 1:20 PM. I have a card specifically stating my appointment was at 1:20 PM. Waited over an hour and left. Incompetent to say the lease. Avoid at all cost or you will be wasting a lot of your time.