Ordered a full sandwich featuring provolone and«one-fourth pound» of beef. there was probably a quarter pound of meat in the sandwich. However, this was covered with two or three very, very thin slices of provolone – probably the thickness of a single sheet of newspaper. Not enough to even provide a taste of cheese. Just one layer. Lots of shredded lettuce to make up for this lack. Plus, I don’t like crushed ice to cool my drink. Crushed ice melts too fast.
Jamie E.
Place rating: 4 Germantown, MD
I ordered take out and when my husband got home our food was wrong. I called then up to see if they would deliver the correct food. Turns out I live across the street from there delivery area so they told me no. Poor kid on the phone had no idea that I have a 6 day old baby that was up crying all night and I had not slept in days. My hormones got the best of me, but the kid I talk to did his best to make things right for me.
Kat L.
Place rating: 5 Chambersburg, PA
I Love Jimmy John’s. Grew up with them in Champaign, IL… what I love is you know what your going to get they don’t keep adding and taking away sandwiches. The bread is way better than subway or sheets. We drive 30 miles just for this place!
Odessa B.
Place rating: 4 Frederick, MD
I’ve been there four times now. Literally every person I’ve seen there has been friendly and upbeat, and look genuinely happy to be working there. This location isn’t crowded at all, or maybe I’ve just never come in on a busy day. Reason why I give four stars instead of five: for a place that tries to cater to a younger crowd I’m surprised that their vegetarian menu is nearly nonexistant. There is literally one item on the menu I can order. I imagine it’s even harder for vegans. I’m lucky that I like #6 «the veggie» so much or I wouldn’t go. It’s not fun having to order the same thing every time so please, add a section for your vegetarian and vegan friends! Food tends to be calorie-rich under the guise of looking healthy, so unless it is your only big meal of the day proceed with caution(my vegetarian sub with all its mayo is nearly 700 calories!) Ingredients always taste so much more fresh than Subway and it is totally worth it. Prices are crazy reasonable too.
Stephanie H.
Place rating: 3 Frederick, MD
Normally, I have a great experience here however, today my sub was wrong. I asked for no onions and it had onions. Asked for hot peppers, no hot peppers. Not that it will stop me from coming back again, but it will make me think twice about checking it again before I leave
S C.
Place rating: 5 Frederick, MD
Pretty good and just like the catch phrase says, freakishly fast ! Really affordable. I didn’t think I would want cucumber on a turkey sandwich until I had one here ! Nice !!!
Sandra K.
Place rating: 2 Keedysville, MD
Never heard of JJ and thought I’d give it a try. Service was friendly and«freaky fast» but the sub was mediocre at best. The bread was chewy and certainly not fresh. There was almost no bread because the sandwich maker took out the best part, the middle. All I was left with was two crusts. I had the Classic Italian and I thought the meats were pretty good but so thrown on to my sandwich that I had to rearrange it as I did not want two inches of meat hanging out one side and two inches of just bread on the other side. I thought that for a sub, chips, and drink, the price of $ 10 was outrageous. I couldn’t specify if I wanted more lettuce or less onion, etc, as I could not watch them make my sandwich. I missed soup and/or salad options. I also would have liked my sub toasted. All in all, this is as simple as it gets, nothing fancy, nothing special. I can live with that but not with the price. I get more, better options, and service just as fast at other places. I have better options out there and probably won’t be back.
Hank S.
Place rating: 3 Philadelphia, PA
This location is fine. I chose 3 stars because it feels weird saying«Woo-Hoo! As good as it gets» for a Jimmy-John’s. JJ’s is the spot for a quick no-frills sandwich. The staff seem attentive enough for high school and college-aged teenagers. Seating is easy. You will get your food pretty quickly.
Matteo M.
Place rating: 1 Frederick, MD
If I could rate –5 stars I would. What a terrible sandwich shop. No hot subs, no warm subs, below mediocre ingredients that probably come out of a bag and go straight to your sandwich. All I ordered was a ham, cheese and bacon sub w/lettuce. Forgot the lettuce, and the bacon was cold. Wow can’t even memorize 4 ingredients. And their #13 ham, turkey, lettuce, tomato, mayo. While that was made correctly, it was on crap bread that is obviously not fresh baked. This place is awful. Save your money and go to Jersey Mike’s down the road. The people are friendlier, their sandwiches are fresh, their ingredients are fresh and they have hot and warm subs. Seriously your establishment is in a area that has a winter season, how can you not have warm, fresh ingredients. Do yourselves a favor and close. I WILLNEVERBEBACK!
Natalie B.
Place rating: 2 Frederick, MD
While their sandwiches are tasty, I would think twice when ordering online from their website. This is the only location of jimmy johns I have purchased from that has consistently messed up my order. I have severe food allergies and cannot have certain condiments that come with some of their sandwiches. After marking on the website that I didn’t want the condiment added to my sandwich, my order still arrived with the allergen within it. Each time I have called to complain, they have refused to send out a fresh sandwich and asked me to bring in my receipt next time I come in. That would be fine if 1. I often stopped in to a jimmy johns(but I usually order online for delivery), and 2. If the people working at the Frederick location actually redeemed my receipts when I did come in. When I did try to redeem my replacement sandwich, they acted like they had never heard of the manager’s name before from when I originally called to complain and would not compensate me. I would understand if I were to throw a hissy fit over something small, but I could have died if I ate what jimmy johns brought me.
Jessie L.
Place rating: 3 Frederick, MD
I love Jimmy John’s subs! In my opinion they create quality food for a decent price. My biggest complaint is that they past two times we’ve ordered from there, our order has been messed up. We didn’t realize the mistake until we were home so we didn’t want to head back out. The servers are polite and professional, but two mistakes in a row seems a bit like a pattern.
Mark s.
Place rating: 4 Germantown, MD
ok so i had to totally Unilocalreview this place. i pass by here almost everyday but would not have checked it out if my secretary did not tell me about it. as a first timer couple things struck out right away. FAST: freaky fast as they advertise in store. by the time your done ordering and filling ur drink at the soda machine, your order is ready. clean. came in floor was freshly mopped after the lunchtime rush. setting is a nice laid back ikea-ish feel. CHEAP: i got the #6 veggie combo which came with a drink and cookie or chips. i went for the chips which i believe is specifically made for JJs and let me just say the jalopeño flavor was off the roof. just truly enjoyed the meal and time while in there. and oh they say you get to smell stuff for free. totally rad. checkout the sayings they have on the wall too. pretty entertaining. would totally come back!!!
Steve M.
Place rating: 3 Urbana, MD
Where do i start? Sandwiches… pretty good… but nothin really special… The best thing about the place is the speed at which your order is complete. Takes maybe 2 minutes to make. which is great for lunch if you are in a rush.
C. V.
Place rating: 1 Boise, ID
Let me write what makes this franchise horrible. Whoever Jimmy John is, I’m not sure how you gained such success when your franchise is a joke. Who would want to buy a franchise when, with what you lack — this person’s own success is a 50⁄50 gamble. 1) You deliver. Ok… where?! I am just a couple miles down the road in a busy area and you don’t deliver there. That is ridiculous. What if I wanted a party to cater to? That money does not interest you? Is it THAT important that you are FREAKYFAST that you only deliver somewhere it takes a 5 minute drive? 2) You don’t offer soups or salads. Obviously in your business you don’t try to up one on your competitors. I love nothing more than a cup of soup with my sandwich. Wow, no upsale there. 3) Your portions are a robbery. Paper thin meat is a perfect example to describe my sandwich. I can go to the Giant Eagle supermarket and get a sub with so much meat I almost choke. 4) No hot subs. No grilled chicken subs, no philly cheese steaks, no hot cappicola sandwiches like your competitors. Wow, let me applaud your public display of stupidity. You really so prideful in your slogan again… that you don’t want to waste a few minute to have a sub toasted. Am I really suppose to ignore all this and think… «wow, that was freaky fast!» 5) Bread is mediocre at best. You don’t offer child sized subs(they are all one size), there’s a lost sale right there. I will continue to stay clear from this place. Gandolfo’s can call themselves gourmet subs. Not you.
Ricky M.
Place rating: 4 Brookeville, MD
Grab a hunters club cold cut and you won’t be disappointed. Jimmy Johns has quick service and even delivers pretty quick. There are a wide variety of subs to choose from. The gargantuan sub will fill you up for sure. The only downside is there are no French fries.
Greg H.
Place rating: 1 Mesa, AZ
Worst sub ever! I asked for a large roast beef sub. Instead, I get back to work and find a skinny bun with nothing on it but roast beef on it, and not much of that. No lettuce, no tomato, no mayo, nothing. My receipt says I got a «Slim 2». Was my order too complicated for them??? Looking at their menu, apparently you can get a «Big John», which appears to be a more complicated roast beef sub, but the cashier didn’t understand the concept. Go to Subway or Quizno’s for a much better sandwich!
Keith L.
Place rating: 1 Leesburg, VA
Everything about this place is FAIL! This place has the nerve to put«gourmet» in their name but it must be some kind of inside joke they are pulling on the customer. The most exotic ingredient on the menu is avocado. Where do I start? The menu is rather limited and there is nothing surprising or worth mentioning at all. Subway will have some interesting ingredients from time to time but this place just has the standard roast beef, turkey, ham, tuna, and such. Worst for me was the fact that they can’t toast any of their sandwiches which ALL their competition can do. The sandwich was just completely ordinary. It’s the type of fair you’d expect from a high school cafeteria. There were only two paper thin pieces of ham and a few equally thin slices of bland swiss cheese on my sandwich. It was overloaded with shredded lettuce. It’s pretty bad when Subway is a step UP from your restaurant and I’ve had far better meals from Sheetz and Quizno’s blows this place into the weeds for taste and quality of ingredients. Then to top it off they hand you a sandwich with no tray to eat on or even carry to your table and if the order is to go they don’t give you a bag. Then when we sat down we found that the acoustics in the back half of the restaurant made the place so loud my partner and I were shouting at each other. We got up and took our sandwiches home but I ended up throwing out half of it as it was just awful. Again, memories of public school«hoagies» was what this reminded me of. We’ll NEVER go back and I encourage you to stay away if you like things like flavor and quality.
Alex P.
Place rating: 5 Frederick, MD
To say these sandwiches are comparable to Subway in any way is just ridiculous. The ingredients are high-quality, and cut daily FRESH… and the taste proves it. Honestly, if you can’t taste the difference between the cardboard subway food and Jimmy John’s… food must be so sad and disappointing for you in general. The sandwiches are delicious, fast, and cheap. Try it once and you’ll agree. Also, they deliver! Order if you can and you’ll be hooked.
Stephanie S.
Place rating: 4 Frederick, MD
Disclaimer: This review might be a little biased. I had a Jimmy John’s on campus at Ohio University, and ate there on a weekly basis, so I already know these sandwiches are good. The reason I’m giving it four stars is not because of the food, but because of the location. This particular Jimmy John’s is set back on Presidents Court, away from the hustle and bustle of the strip mall down the street. If you didn’t know it was there, you would never see it. With that said, I found out about it by driving down that road to get to my pharmacy. It’s tucked away in another shopping center with a Rib City(still yet to review), a liquor store and a smoothie place. And the three times I’ve gone in there, I’ve been the only customer. As far as the food goes, LOVEIT! The bread is soft, the ingredients are fresh and their soda machine has crushed ice. CRUSHEDICE! I will agree with another reviewer, in that the sandwich is a little messy to eat. It’s one of those sandwiches where the ingredients get squeezed out of the tail end, and eventually you have to eat from both ends so it’s not completely on the table. I also like the fact that when you get a drink, they give you a plastic cup… so not only do you get food and drink, but a free reusable cup as well! I’m not sure if they give any discount for bringing the cup back in… will have to ask on my next visit… Anyway, food = great. Location, not so great.
Allison D.
Place rating: 3 Frederick, MD
I was happy enough with my Club Tuna sandwich except, for the life of me, I can’t figure out what makes their sandwiches«gourmet». Is it because they have sprouts on them… because that WAS gourmet back in 1980. You have a choice of a French sub roll or thick-sliced multigrain bread. The ingredients taste very fresh and the sandwich isn’t drowning in condiments. All I can say is don’t go here on a first date because it isn’t possible to be ladylike while eating one of their sandwiches. They’re so thick; you can’t possibly open your mouth up wide enough to avoid looking like a total goon. They have no hot subs, no salads and no soup. A combo consists of a sandwich, a bag of their brand of chips(identical to Miss Vickie’s, Kettle or any other thick-cut chip) or a cookie and a fountain drink. There was a huge sign across the back wall that said, «don’t forget the pickle»(or something to that effect). Since neither of us got a pickle with our sandwiches, I’m not sure if it’s meant to be some sort of weird joke. My biggest complaint is that they don’t have fresh brewed or bottled iced tea. I think I remember them having bottled water, but otherwise only fountain drinks. I don’t drink soda, fountain iced tea is nasty and I don’t go for the sugary mess that is fruit punch or pink lemonade. They would have won me over with better drink choices.