Flash Lube

We had our oil changed this past weekend. Jose and his staff could not have been more courteous and professional. We had some questions arise during the week and Jose and his staff were there to answer any questions we had. We will always take our vehicles to Flash Lube and recommend them to our friends

Service is good and they don’t pressure you into inventive ways to make your car run better but make sure you set a good hour aside for an oil change because the service is not so «flashy».

Worst service ever! Every single technician will try to pull a fast one on you, you bring your car in for oil change then they say something else is wrong with your car. 1. They over charge me for a oil change, then I ask to speak to a manager, I got the most rudest manager ever has name was Fabian (bald head) then he tried putting the blame on me, and said I came into the shop yelling at his technician. Warning-​if you leave your car there make sure you keep your eye on the technician.

The staff was AMAZING and kind and quick. Will definitely be returning and sending friends.

Clean curtious and knowledgeable. Speedy service and they don’t oversell Recommend for all.

Definitely a place that try’s to make you buy more then you need. I just wanted my oil changed and they told be I needed new breaks and all this other stuff, and they had no clue how to reset my car to stop saying I need an oil change. The worst place ever!!!

Awesome — really fast, $ 10 off coupons, they even vacuum your car and clean windows!

Not feeling as positive about this place anymore. Techs seem more pushy and much less friendly. Also, last time they forgot to add air into my tires. Drove back to have it done, and they overinflated my tires. The cashier was really nice though.

I’ve always brought my 2 cars here for an oil change for the last 3 years, but lately, I have been feeling suspicious about this place (in addition to reading some negative reviews). So today Sunday 12÷14÷14, I gave them another chance.
All I wanted was an oil change (since my car is still relatively new and had less than 40 000).
Their full service $ 27.99 oil change INCLUDES replacing the oil filter.
Before I brought my car in, I popped open the hood of my car and with a Sharpie, I marked an X on the oil filter.
I brought my car in for the oil change, I said NO to any of the add-​ons they «recommended», and walked away. After 25 minutes, oil change was done.
I drove home and opened the hood. When I inspected the oil filter, the X was there right where I left it. I looked at my receipt — it says «Oil Filter — Replaced»
(I didn’t inspect the filter on site because I want nothing more to do with these people if they crossed me and of course, I don’t trust them nor their supplies).
Everyone — Buyers Beware! These people are THIEVES!
If you don’t think so, do what I did, put a mark on your oil filter and see if they replace it!

(Visit of Tues, Aug 26, 3−630pm) We took my daughter’s car here for a simple oil change. I arrived a few minutes after she did as we’d planned to leave her car and run some errands nearby. The first sign of something wrong was that the mechanic was probing through other parts of the engine to find things she could have done for more money. All of them were supposedly very urgent and should be done right away. I call this the Spanish Inquisition tactic; present a litany of reasons why you need to convert your 2006 vehicle into a 2014 vehicle right now. The car wasn’t giving her any problems at all. It was merely due for an oil change, so we asserted that we had just come for an oil change and that was what we were going to leave with.
The oil change was done a few minutes later but the car refused to start. Apparently the starter had died while on the operating table. They tried jumping the car, then striking the starter underneath to get it to unlock or something, but to no avail. I started to film a bit with my cell phone which helped identify the manager; the man tapping the starter to get it to turn over. He went from zero to furious in a few seconds. My filming was «rude» and he slammed one of the doors to the tool cabinet in a rage. This is not the customer service I expected. Instead of assurances, empathy, or any semblance of responsibility and resolution, I was vilified by the manager (note — I won’t give his name here in hopes he can improve his customer service without being permanently tagged with his bad behavior that day)
The unpleasantries continued as the manager called the owner of the business and talked to him in Spanish within earshot. My daughter and I speak fluent Spanish (pero tenemos caras de gringo) and followed the conversation in detail. A big mistake the manager made in talking to his boss is that he painted us as knowing beforehand there was a problem with the car. «The daughter brought in the car and the Dad shows up a few minutes later with a bad attitude. That’s a little strange.» A key role of managers is to give good information to their bosses so that bosses can make the best decision possible. Instead, the owner heard a different story, that we were being a little shady.
The manager’s only olive branch to defuse our frustration was a 10% discount if we had them replace the starter. We had it towed to another shop that was $ 50 cheaper than their discounted quote. He dismissed our ire over the starter dying in their hands by saying «that happens like once a week». Really?
We gave this business plenty of opportunities to repair our relationship. I even waited to post my review to make sure the issue was the starter and the starter alone. It was. Also, those other Spanish Inquisition concerns were apparently hyped.
In more than 120 reviews, this is only my second single star review yet I don’t know how I could classify this business any other way. If you drive your car here, and it dies on the operating table, you’ve apparently won the weekly lotto of bad luck. Don’t complain to the manager. He’ll just blame you for being a jerk. Buyer beware.

Highly recommend this service. Only ½ mile to Wilton Manors Wilton Drive. Friendly professional staff.

dont go here folks Midas does an oil change & tire rotation for ½ the price.
when i told them that, i decided to go ahead with the just the oil change cupon
later my tire light went on. nothing was wrong with my tires before i went there
coincidence? I think not

Brought in a Lexus IS350C for a simple oil change. The guy got in my car and asked if it was OK that it got synthetic; I said yes. They advertised a 10 minute oil change which is the only reason I went there. Not only did I leave with a ridiculous cost of close to a bill… FOR AN OIL CHANGE!!! When my car was finished, 25 minutes later, the lady that ran the cash register had disappeared… I kid you not! I sat there for a solid 20 minutes before anyone came and took my money. Then I asked for an itemized statement… the lady looked surprised and had to walk into another room to get the receipt… Weird…On the receipt I have 3 different charges. I was charged for the Synthetic oil change, 1 filter and 6 qts of oil… WTH! I thought the oil and the filter came with the cost of the synthetic oil change. Lastly, I had a coupon for $ 10 off… she gave me $ 6 off… I didn’t hang around to hear the excuse. I was far past the time I had allotted for this venture. This place is full of it and i wont return.

Ugh! I hate writing bad reviews on small family owned spots but my hand is forced in this situation. The presentation might have a few of my fellow Unilocalers fooled but not this guy!
I brought my truck in on the advice of a friend and my fellow Unilocalers, should have gone with my gut and gone to the dealer.
THIS PLACE ALMOST COST ME AN ENTIRE ENGINE!
The long and the short:
The most expensive oil change I’ve ever had. I was assured by the owner that I was in good hands and they only use premium stuff. I feel as used and lied to as the majority of women in my life… (Guy Humor)
Short service. I expected a little more for my money, no checklist, no inspection that I saw, no service recommendations. Just one high dollar oil change. With that kind of short service, again, I feel just like the majority of women in my life… (More Guy Humor)
The Kicker:
A part of my car was removed and not put back or they didn’t realize it was missing when they started. The dealer I brought car to after flashlube had to dig and flush parts on the filter element out of my motor, and replace the missing part. The part alone at the dealer was $ 75.00!
I would suggest «not cheaping out» with this place but it certainly wasn’t cheap! Go to the dealer!!!

I needed to get my oil changed on my car before I made the long drive back to Ohio. They were friendly and quick with their service. The guy who was working on my car suggested I have an additional service done, but that it wasn’t imperative. I appreciated the honesty of that, especially since I did not have $ 120 more to spend. The waiting room is clean and stocked with beverages, magazines, and movies on a TV to help pass the time. They also seem to have a good time there and like what they’re doing, which is nice to see.

Flash Lube has been my go-​to shop for oil changes and most service calls, including flats, etc, for at least the last five years and two cars. Friendly, helpful staff. They will point out and suggest repairs/​items that need attention but are never pushy. Consistently good service and attitude and would recommend any time with no hesitation. Very quick, but they don’t cut corners and will check many things just for asking with no charge.

Apparently, the staff here didn’t like the way I looked or something because I did not get any of the treatment that others are raving about. I went there for the first time and will not return. I did not get the complementary vacuuming or window washing. The workers who were not working on my car kept staring at me and making me very uncomfortable. To top it off, they told me my car had an oil leak, when all it really was, was oil that had dripped down the last time I put oil in. Talk about stressing a person out! NO THANKS!

Great service! Always make sure your vehicle will be perfect for you. Staff is extremely friendly and wants to make sure the best is done for you!

Wow I nedpeded an oil change for my BMW and BMW charges 189.99 I found thus place on help. Imprinted the $ 10 off coupon and it ended up being exactly half the price on BMW and took about 30 minutes at the most. Everyone working there was friendly and I even went on a Sunday they were open.

Great little neighborhood business! Owners are good people & staff is very friendly. The waiting area has a cool flat screen tv set up, so you can enjoy a little boob tube while you wait!
Oh, & how could I forget– they vacuum out your car after the oil change, which is a nice bonus in my book!