Didn’t show up for scheduled appointment day/time…blamed on their«cloud» issues. Did a terrible job… left marks and spots on windows. Large drops of DIRTY water on most window sills. Two guys doing the work and when I pointed out the windows were still dirty, the other guy then washed them again… with very dirty water. A TOTAL waste of my time and money! Very disappointed.
Ruth E.
Place rating: 5 Sacramento, CA
I had a great experience with Julio at Ideal Window Cleaning. His price was reasonable and the job was worth 6 stars on a scale of 1 – 5. He and his partner not only cleaned the windows, but also cleaned the tracks on the windows and the sliding glass doors, as well as the screens. They even removed and replaced the dog door to clean to part of the glass that was unreachable without moving it. They are hard working. Give them a call!
Sarah s.
Place rating: 1 Venice, CA
Alright looks like I am not the only one to get took by these scumbags. Called and set up an appointment right away after purchasing a Groupon. There soonest available was 3 weeks out. Ok– I get it Groupon– was stoked to get my windows cleaned. I took time off work to make sure I would be there. Hours go by and no one shows up. I call the company and they apologize that they got over booked and could not make it. Grrrrr. They promise they will come out the next day. Once again wait and wait and no one shows up. This time no one answers my call and no one returns my call EVER. Had to take a 3rd day off to call another company. Feel like I got scammed spent triple what I would of paid by taking time off work.
Ken L.
Place rating: 1 Discovery Bay, CA
Made a reservation to have my windows cleaned three weeks in advance. They were expected at 11 am but never showed up. I called two times to see if they were coming but my calls went to voice mail and they never called me back. After four and one-half hours of waiting I called the Living Social website customer service number and asked for my money back. I do not know if they clean windows well but I would not put up with their customer service practices in order to find out.
Val W.
Place rating: 1 Antelope, CA
In a word, unreliable. Bought a Groupon for a 2 Story window cleaning. Price was right. I sheduled for a Friday morning at 9 and took time off work. Got up early and removed all the screens, moved furniture and drapes/blinds in preparation. Guy calls at 8:45 and needs to reschedule. Had another work related issue to attend to. I said«how about tomorrow?». Ya ok. Tomorrow at 10. So can’t open any windows Friday night. No screens on and didn’t want to run the risk of bending one. So Saturday morning comes. 10:00 comes and goes. 10:15 another guy calls. He can’t make it because he has babysitter issues. Of course I’m disappointed, but I say OK. He said how about 1 o’clock. I can be there at 1 o’clock when my wife gets off work. Fine, 1 o’clock it is. it’s now 2:46 and I haven’t seen or heard anything from him. I’ve called Groupon and got my money back. Unless you have nothing better to do than sit around and wait for somebody to jerk your chain I suggest you go elsewhere.
Geoff G.
Place rating: 1 Livermore, CA
Ideal window cleaning came to clean my windows on a living social deal. In the cleaning process they ripped some screens. Upon leaving my house they took the screens and told me they would repair them and return them. They did not return my screens on the day promised but three weeks later my screens were dumped on my front porch. The screens were not repaired and were damaged even more. I now have to buy new screens.