Doshi Diagnostic Imaging Services

this is the worse fucking place to come to for anything the staff beyond rude i waited there for hours yo get an mri done i left without getting it done because i got tired of waiting and they didn’t even apologize for nothing specially that fat guy name young very unprofessional do not waste your time going there because you need a full day just waiting and not getting anything done oh yeah and no managers on site so i’m taking this to the business bureau fuck doshi zero star OH ON TOP OF THAT THEY HAD THEIR COMPUTERS ON WITH ALL THE PATIENTS INFORMATION THERE SO THE WORLD COULD SEE IT

I was reluctant to come here based on all of the negative reviews, however my experience could not have been better (aside from the fact that I might have multiple herniated discs, obviously not their fault)
I scheduled my appointment the day before and they told me to be 30 minutes early for paperwork.
Long story short, I showed up @ 4:04pm for a 5pm appointment and was done with the MRI @ 455.
I’m sure there are days when they’re busy and running behind, and I fully anticipated that for a 5pm appointment.
Maybe I just got lucky, but I spent more time @ the Nuerologist than I did here.

While this is a smaller imaging office they are fully equipped. They have appointments during the day and evening. The office seats about 25 people in the waiting room. The wait usually takes about 15 minutes when its not busy and up to an hour when it is.
The employees are mostly friendly and knowledgeable. The bathrooms and office are clean. Today when I came in the office smelled like bleach and it was warm. There was a fan on but it didnt seem like the AC was going.
They have a stair lift for disabled patients. They dont have a water cooler but they should. Especially since they tell you to fast and not drink anything for 8 hours for most procedures. I’m very thirsty already and it would be nice to have a water cooler readily available once my sonogram is done. (Nevermind found the water cooler, its downstairs.)
Edit: Already updating my review. They called another patient and began walking off with her but I saw the photocopy of my license on the back of the papers she was carrying. I was concerned she called the wrong patient. I stopped her and asked the name on the files. Turns out they mixed up my paperwork with another patient. Good thing I noticed otherwise my results would be screwed up too. Then the nurses started arguing about it in front of all the patients rather than fix the issue which is very unprofessional. This is actually the first time I’ve had a problem here. I was actually next and they called the wrong person. I ‘d rated them as 4 stars but now I’m reducing it to 3.

This is definitely one of those places you only visit when necessary. I accompanied my mom here for her annual mammogram. There were inadequate seating areas which actually flooded into the hallways. Staff was unprepared and somewhat rude. While performing the mammogram, the technician actually pinched my mom and said she has too much fat by her underarms — what? Super weird and unprofessional. However, the machinery itself looked up to date and the rooms were clean which was a plus.

Can you give zero stars? I’m going to try zero stars and see if they let me do it. You always end up talking with other patients in the waiting rooms about how awful all the Doshi places are. They are awful at time management. They will overschedule and fall behind. Once you sign in they take ages to even begin to type in your paperwork. It took me three visits to get a 30 minute MRI of my ankle. The first time wasn’t their fault, the second time they told me I could either wait another hour (after I had waited an hour) or reschedule. Finally after coming in as soon as they opened, I got my MRI

If I could give them 0 stars I would. Indifferent staff, ridiculously long waits. Then they like to throw charges at you for everything. Never mind that I just paid $$$ for an MRI, that’ll be an extra $ 15 for the images on a disc to bring to my doctor. Go to Main Street radiology where they treat their patients with respect. They didn’t charge me for my results. I will never go to Doshi for anything and highly suggest you go elsewhere too. To top it off, I get home and the disc is does not have my images or results on it. When I call them they have the nerve to tell me that it’s my fault, that I don’t know how to open the disc. Now I have to go all the way back to obtain a replacement. I had no problem opening the one from Main Street Radiology. Stay away from this place. They don’t care about anything but $$$.

Do not come to this place its super slow atleast 6 hours of wait for jus small x-​ray do not waste time and go somewhere else

Beware of this place. I received a bill for $ 200 when my insurance was in network. I tried to clear it up with the manager at this office over the phone but she gave me a major attitude telling me that they never sent me a bill. Do bills just appear out of thin air with «Doshi Diagnostics» written all over it? She was no help at all and the number on the bill leads to a busy signal. I won’t be going back here again.

Timing is everything! This place has no time management processes in place. The room I had my test in was filthy, possibly from a ceiling leak. The only thing that was good about my visit was the technician.

Cannot say enough good things about their breast radiology staff… They fit me in, same day, on a very busy Saturday. Within an hour of scheduling my appointment, I was seen by a technician and an hour later had my films on a compact disc. They are very busy, but if you are kind and persistent, they WILL take good care of you!

Doshi is the «Starbucks» of radiology. They have a handful of locations in all five boroughs of the city. If you are willing to wait 4 hours for a simple procedure and be treated unprofessionally, this is the place to go. They will apologize and say sorry, but do not mean what they say. Lying is in their second nature.
The manager could care less about the patients. Overbooking and wasting people’s time is their specialty. Their main priority is to milk the insurance company and leave you stranded if you need any help. I called in five times, got greeted by different high school students working the front office, to get a piece of information sent to my doctor.
Thumbs up to the technicians working the machines.

Don’t expect to get in and out of here quickly. A 10 minute mammogram turned into and hour and 30 minutes. Sat in one waiting room for and hour then moved downstairs to another waiting room where I waited again for 20 minutes. I showed up on time for my appointment. The staff did not even acknowledge the long wait.

The check in process is disturbingly low quality.

If you value your time go somewhere else. I’ve been here twice. Both times were horrible experiences. First time I needed an cat scan, and showed up at my appointment time. After doing 10 minutes of paper work I waited another hour before I was informed that it would be another 2 hours before I was seen. Several other patients during that time walked out after trying to argue with the office manager (who barely spoke English) to get their co-​payment back.
I should have learned my lesson then, but I wanted to give them the benefit of the doubt. Second time around I needed to have an MRI. Waiting room was overflowing, arrived on time. After waiting for an hour they call the 12:30 in… but the actual time is 3:45!!! I told the office manager that I wanted my copayment back, and would have liked a phone call if they were running OVER 3 HOURS BEHIND SCHEDULE!!!
After haggling with the office manager she refunded my copayment (I used my credit card). Two weeks later I had to call Visa to do a charge back because it never went through!
This place is just managed very terrible. There are several places near here that offer the same service that are commited to customer service.
My visit at Main Street Radioliolgy was most pleasant. I went there after Doshi screwed up the second time around.