I really enjoy shopping at this location. 9 out of every 10 visits are fantastic. Store is relatively clean, well stocked, and most of them employees are friendly and provide excellent customer service. Usually they have what I’m looking for. That being said there are a few negatives. A couple employees are a bit rude. For example my sons 3ds died and I couldnt afford a new one so I took my ps4 in. The employee who helped me was really almost rude about it and talking down to me because I’m trying to do something nice for my son. They offered me roughly what I would ask for selling it privately, I just didn’t really I appreciate being treated that way. Other than that and a couple unfriendly employees its a really great store.
Walter S.
Place rating: 3 Mount Morris, MI
AMAZING store, cheap, good games and other great miscellaneous items(headphones, media branded soda, etc.) the workers are really nice and understanding, it’s a perfect place to go if you need a game or even if you want to buy a classic movie. The only reason I gave them 3 stars instead of 5 is because the quality of the products is affected by the how they take care of it. I went to go buy a Sega Genesis and the woman just pulled one of a leaning pile of Segas, also the floors aren’t vaccumed well and often dirty(one time I found a moldy fry under the CD rack) so the prices are good but they could clean up a bit.
Ta'Mika M.
Place rating: 5 Mount Morris Township, MI
I am giving 5 stars for THECOMPANY so, let’s be clear. As far as this location is concerned it is the worst one in my area when it comes to customer service. Unfriendly, inattentive, and no knowledge of majority of the products they buy, sell, & trade. When talking to an associate about a product, they always have to ask someone else for the answer or give you an answer that later on ends up being incorrect. The owner of this store is an awesome guy. He definitely knows how to handle business but, if I lived closer to a different store I would definitely visit that one instead. Overall if it weren’t for distance & the reasonable prices of the company’s goods. I would give less stars.
Griffin W.
Place rating: 5 Swartz Creek, MI
Good selection, and cheap. Is a little dirty and sometimes smells like perfume.