Wright & Filippis

After some unhelpful experiences with a competitor, I called Wright & Filippis. I first tried the Rochester Hills location, but they said that they only had one appointment left and that a couple of employees were out sick. They suggested talking to the Ferndale location and transferred me to the Ferndale store (a big difference from the competitor that had just given me a blank stare when I asked for the contact information for another one of their locations!).
My phone conversation with the Ferndale location was kind of strange. I asked them if I needed to make an appointment, and they said that no one was there at the moment, but they couldn’t speak for later. OK… so I hightailed it to Ferndale.
Once I got there, I was indeed the only person waiting, but the employees were busy taking a lot of phone calls. I had to wait a little bit before I was given paperwork to fill out, and then had to wait again for the orthotist, but the people that helped me were very nice. I’ve only had one experience with Wright & Filippis, so I guess I can’t speak too much in detail about dealing with the company (my friend who has to use their services said «UGH» when I mentioned them). However, I do know that I’d rather try this company again than the competitor that I had tried previously.