Baskin-Robbins

Federal Way, United States

3.2

13 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 253-839-2550
Website:
www.baskinrobbins.com
Address:
31434 Pacific Hwy S, Federal Way, WA, 98003
b/t 312th St & 316th St
Nearby public transportation stops & stations:
390 ftS 316th St & Pacific Hwy S
0.2 miS 312th St & Pacific Hwy S
0.4 miFederal Way Transit Center Bay 3
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Bike Parking
No
Wi-Fi
No

Today

Today –
Local time (Federal Way) 02:07 Wednesday, 25 June 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

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13 reviews of Baskin-Robbins

No registration required
Place rating: 1
Tacoma, WA
I ordered Strawberry and Chocolate and Strawberry was freezer burned.
The young Asian worker just stood there glaring at me when I was short 2 pennies.
Fuck this place, grocery store here I come.
Place rating: 2
Federal Way, WA
Disappointed… I’m always bringing my kids to this place or the mall but I noticed that the one in the mall serves the smoothies with a scoop of ice cream and this place doesn’t!.. they just trow ice banana and syrup in the blender and collect 5 bucks. Plus when I asked the girl about the ice cream she ignored me and went to the blender so I would stop asking why no ice cream? I won’t comeback to this place after this ice cream incident
Place rating: 2
Pomona, CA
We usually love baskin Robbins ice cream. no matter where we go .we enjoy the consistency. .however the person who served us was less than friendly. .I asked for a taste of the banana/​strawberry ice cream. .she only gave me a taste the size of a pencil eraser. and only the strawberry no banana. when I asked her for both. .she said they taste the same and walked away. .worst service that I have ever experienced at a 31 flavors. the portion size was ½ the normal size we usually get. Very disappointing. Next time we will look for another location.
Place rating: 5
Federal Way, WA
I periodically have been taking my kids for ice cream to this shop and they have good service. I have been going to this shop since 1994 and it seems that the owner is Asian. Good service and reasonable price as compared to other locations.
Place rating: 3
Seattle, WA
The employees are nice but very timid. However, every Baskin-​Robbins is the same in my opinion! I’ve never experienced outstanding service here. The place is nice and clean; not ghetto at all (even though they’re weirdly located by a shut down O’Reilly’s lol)!
Cookies N Cream on a sugar cone will always be my go-​to flavor! I have always been a fan of Oreo’s and they hit this right on the nail.
You also cannot go wrong with the value. This place certainly beats Ben and Jerry’s and Coldstone for your money’s worth.
31 flavors; a childhood memory that I will always return to!
Place rating: 3
Milton, WA
They are friendly and we come with the grand-​kids but I don’t like the service charge for a credit card. I can see for $ 5.00 or less but we usually pay over $ 10.00
Place rating: 4
Tacoma, WA
I like coming here, because the guy that works here is really, really nice, and patient with my kids.
My kids love getting a treat when they come to the mall, and when we are at the Commons Mall, this is what they choose, they love eating ice cream while shopping at the mall!
Place rating: 4
Federal Way, WA
I don’t think «31 Flavors» has changed since I started going to them in the 70’s… How they survive the winter — god (and their bookeeper) only knows…
LIttle one likes coming here — she always has the same thing — a smalll bubblegum kids cone and I’m like a bad book — I have a small Rocky Road (they do have the best RR around). It was less than $ 4 for 2 cones — so it’s a pretty good deal and she thinks it’s an awesome treat!
Place rating: 5
Tacoma, WA
I came here twice; both times they were about to close.
Luckily, the man was nice enough to serve us as he was cleaning up!
I forgot which flavor it was that I had but it was quite delicious!
Ah, I couldn’t find it at any other Baskin Robbins.
They didn’t have it the second time I went though.
Anyways, nice clean place. Wouldn’t mind stopping by when I am in Federal Way.
Place rating: 3
Bothell, WA
Dropped in after eating phở next door. It’s been YEARS since I“ve stepped into a Baskin Robbins and it’s like I was just in yesterday. The same pink accents and flavors as I remember (with an addition of a few new ones.) You won’t find the locally made and unique flavors you may find at smaller ice cream shops, but you will find fun flavors that everyone will enjoy.
Place rating: 2
Federal Way, WA
The scoops of ice cream looked like golf balls. Way too expensive for the scoops of ice cream provided. I ordered the banana royale and half of the bowl was full of bananas with two golf ball scoops of ice cream. I got better service from other baskin robbins. I am very disappointed. I used to come here and thought I would get the same service again. No such luck! I can go somewhere and spend my money without disappointment.
Place rating: 3
Federal Way, WA
Way to expensive, tastes good but not as good as cold stone.
Place rating: 4
Redmond, WA
Yum! Ice Cream! What can I say? I love ice cream and have been going to Baskin Robbins before I can even remember. When I was little I always ordered mint chocolate chip… a classic for sure.
Now I try different flavors and love almost all of them! The service here is alright… they are scooping your ice cream and ringing you out… so there isn’t much they are really doing. But they are nice and polite.
I’ll be back for some more yumminess: D hehe