D & H Property Management

I’ve used D & H Property Management since 2008 and have been thoroughly pleased with the tenants they found for my condo. They always pay on time, and have kept my property very clean. Brad Higgins is kind and runs a top notch company. I feel very fortunate to have found this company, especially since I live out of state.

Please disregard previous comments. Matter has been resolved.

My family and I had a horrible experience with D & H — especially with Fran Higgins. Very unethical organization and individual.
We had signed a two year lease with one of their clients, but was forced from the home when the owner had to sell the home.
Quick to bring court proceedings which tied up my families monetary funds effectively forcing my family from the home.
No communication from D & H prior explaining the home owners situation, so that I could have made other plans to house my family.
Glad my dealing with D & H are over and no longer have to deal with such a poorly run company.
Stay far away–

Had such amazing service from Brad, what a great guy. Once the contract is signed and the company staff takes over, it’s another story. As a renter, you are somehow seen as a 2^nd class being that needs to be «handled». Mrs Higgins lacks the finesse that is needed to deal with the public. So disappointed.

We came from out of state 2 years ago and Julie helped us find a property that fit our need. She was very helpful. Although the move-​in had complications and the property really wasn’t ready for us, D&H was responsive and got things addressed /​fixed. We rented the property for 2 years and during that time we had no issues with D&H.

Bad experience as a potential tenant. My husband and I were ready to put a deposit down on a home and sign a 3-​year lease (we actually planned to stay much longer). We had trouble getting ahold of Fran Higgins throughout the whole process and she ignored our calls the day before we were supposed to meet at the home and give her the deposit and application.
The day we were supposed to meet she finally called me back and told me that another couple that had lost interest in the home suddenly wanted it again because their other choice for a rental had a flooded basement. So she signed the lease with them that morning… which explained why she was ignoring our calls. She went with them because they were willing to move in sooner, (probably paying more out of desperation) and didn’t care that the floors were in horrid condition (we were going to put in new carpet).
Business is business I suppose, but Fran just had a sucks-​to-​be-​you attitude and didn’t even offer to see if her management company had anything else available that fit our needs. I told her I was a little concerned this might happen as I had found some poor reviews about her company (that named her) and that we gave her the benefit of the doubt and hoped we would be an exception and be able to write their first positive review. I also told her unfortunately she just gave a lot of credibility to those negative reviews and that I would be adding another. Her response was literally, «Oh well». That’s the kind of people that you will deal with here.
I actually feel a little relieved because I couldn’t imagine having to work with this company for the next 3 years. They are clearly not concerned about their reputation or satisfaction of those they encounter. They should realize every person is a customer whether they end up doing business with you or not. Please take this and the Google reviews seriously, and remember that nothing is more honest than an online review… not even a BBB score.