Peruzzi Mitsubishi

I would not recommend this dealership. I called the dealership 12/​30/​2015 after I noticed that their inventory had vehicles priced lower than I’ve seen at other dealerships. We were looking into a 2016 Outlander SE and our must-​haves were AWD and a back-​up camera. I was transferred to DAVID GUZMAN (sales representative). I told him what our needs were, the specific vehicle I saw online and also let him know that I am not interested in coming in unless they can provide me with a good deal. I can tell from my conversation with David that he must be fairly new at the job, he was unable to answer some basic questions and even stumbled to answer the names of the different models and what they offered. Nevertheless, I arrived at our appt– he took down my information and we went for a test drive of the car that he claimed I saw online. We sat down to work out a deal– he took my information to run my credit and came back with an estimated monthly payment sheet, which he claimed was based on my credit. After seeing how high my interest was and knowing that I have excellent credit, I asked to see my credit score. He walked back to the «finance dept» and returned to inform me that it was a mistake and they haven’t ran my credit yet. Long story short, my APR did come down, however they were not willing to come down to the monthly payment we wanted. They also offered us $ 100 for our trade-​in and basically, insulted us by saying the car is in horrible condition!!!
John Little, the manager, came to the table and tried to convince us into a lease, but we had to decline. As we were packing up to leave, he said «How about going down to the ES model with AWD, if I can get a back-​up camera installed in it?» That did interest us, but now we know that the back-​up camera is just something they install into my rear-​view mirror. He said he’ll call us back to let us know if he can do it. As we walked out, I asked David Guzman to show us the ES model. We went outside and looked at the vehicle. I noticed John Little running outside looking for David Guzman, «Where’s David?» He brings out our paperwork and he said to us «He priced you guys for the wrong car– this isn’t AWD!» No one apologized to us for their mistake. We left under the impression that they will look into the ES model with AWD and the additionally installed back-​up camera. No one ever called us. My husband called David back and left a message-​never got a call back. The second time we called, David answered and was completely rude to my husband.
After David’s rude remarks, we switched dealerships to CHERRY HILL Mitsubishi. They offered us $ 1800 for our trade-​in and gave us the higher model– 2016 Outlander SE– AWD with the back-​up camera for a lower monthly payment than front wheel drive SE that Peruzzi was offering. Thank God we walked out of Peruzzi, when we did. We are happy with our purchase from Cherry Hill!

Was inquiring about a car they had on the lot, and I called the receptionist desk to speak to finance. Rather than transferring me to finance she wanted to get obtain all my info… then for some reason transferred me to the rude used car sales manager. He asked if he could help me, I asked if he was the finance manager, he said no, I asked if the finance manager was available, he says he’s unavailable what do I need?
Hello, I didn’t ask to talk to you, and I don’t appreciate you being rude. If I put in an application for finance, there’s no reason I shouldn’t be able to talk with someone in finance unless something shady is going on.
I spoke to Dan in finance finally as he called me back and he was much easier to speak to. I edited my review for this reason from one to three stars.
Maybe you might have a better experience here depending on who you work with.

went in about a week ago to see what they might be willing to deal on and as usual, route #1 tactics apply here because the salesperson had to be told multiple times what we were looking for and (in my opinion) must have been high because we had never seen a salesperson who was so disconnected from reality, needless to say we just walked out, I assume the sales manager came rushing out to see what went wrong and while he was yelling for us to come back in, we just drove out onto Lincoln highway flipping him the bird, this is an example of why Mitsubishi has trouble seeing cars here in the states when you have dealers like this, your going to be going the way of Saab, Suzuki, Daewoo, Pontiac (all out of business)

This place doesn’t deserve a single star. But I had to give them one so that I could write a review.. .. More crap from Peruzzi. After my vehicle was rear-​ended and ultimately totaled, I have had to go through the process of making a claim on my GAP insurance. This requires me to contact the dealership and request that they cancel and refund any existing warranties on the vehicle that are still valid.
I called Peruzzi Mitsubishi to set up a time I could meet with someone and was transferred to the manager John Little. Before I could finish telling him my reason for calling, he interrupted me and said «Call the GAP company this is not our issue». How such an arrogant, rude, and inhospitable person was put in a management position is beyond me. When I asked him why he was being so rude — he sat silent on the other end of the phone. When I asked him who he reports to he said «no one». When I told him «I’m not stupid — you work for an AUTO GROUP, and your last name is not Peruzzi, Who in the auto group do you report to?» His response was again «ummm no one, I don’t report to anyone» This «business» is a childish excuse for a car dealership. They have no commitment to their product or their customers. They hire individuals who lack common courtesy to sell cars and work «deals».
The issue is unresolved. I have left messages with various people at Peruzzi. And judging from past experience with this group, I know it will drag on. I cannot wait until I never have to deal with these people again.

Day 6 and still no refund from Peruzzi. They are always surprised when I call asking for an update.

Purchased my second car from Peruzzi about a month ago, and, as mentioned, I’m a repeat customer. The dealers were all very pleasant to work with, let me test drive anything I wanted, and were patient in my decision and negotiations. My first purchase, a used car, came with a car fax and great service — the dealer ensured that any concern I had about the car was fixed and tested before I stepped foot off of their lot. My newest purchase, a new car, came with the same service. Considering the area has about a million car dealers with reputable names, I definitely had my choice of the litter, and none came close to the attentiveness of Peruzzi as far as customer service is concerned. New or used, they seem to value your business and treat you fairly, whether you’re buying a $ 5500 used car or a $ 30 000 new car. I’d also like to add that they have a large used selection, and are happy to provide you with a test drive and a Carfax at a moments’ notice.
I am giving 4 stars because, while their selection is plentiful, they could learn a bit more on the used cars they are selling. While I don’t think it pertinent to know what the gear ratios are for a 2009 Subaru WRX (not a Peruzzi Brand), I do feel t necessary to know a bit more regarding engine type, engine size, gas mileage, HP, etcetera, though I’m a bit of a petrol head, so it might just be me.

I bought a bmw x3 from these jokers. They told me it was completely serviced when I was buying it. I took it to a bmw mechanic after I bought it. He checked the oil. By the look of the oil filter (which was collapsed and the wrong filter) the oil wasn’t changed for 20k miles. On top of that, the back rims (which are slightly bigger than the front per factory specs) were reversed– the front were on the back and the back were on the front. This caused a rim to bend. Finally, when I bought it they said the navigation cd went in the front cd player and it wasn’t working just because the cd was scratched. I got a new cd… turns out that the navigation cd actually goes in a disc player in the back and just didn’t work. In sum, they didn’t know a think about what they were selling me. I wouldn’t buy a lemonade from these guys, let alone another vehicle.

I purchased a use 2005 Honda Accord coupe several years ago. I probably should have checked the carfax but I assumed I didn’t have to since I was dealing with a supposedly «reputable» company. Bad idea. The car had been in an accident and although they did a fine job of making it look new, I ended up having problems with the car for years afterwards, including issues with the brakes in the rain. This company is very untrustworthy, absolutely do not go here if you have a choice. And if you do not have a choice, make sure you have a carfax.