Peruzzi Buick GMC

Service on my brakes was ok. Prices are higher than average. $ 60 book rate to change a light bulb. 2 screws holding it on– takes 90 seconds. I got a deal he says for $ 50.
Never again. Do your homework…

My partner and I went here to get his car serviced and it was absolutely fantastic! They had a shuttle who picked me up while he was at work and they bent over backwards to help him. If it was the service department alone, I would give this place five stars. On the other hand, we received a note to trade in his current car and the gentleman we were supposed to speak with was ill that week so we spoke with a gentleman named Mark. Absolute worst salesman that I had ever encountered. He was rude and condescending and did not even try. He marked things at as damaged on the vehicle when they weren’t and seemed more like he was trying to get rid of us instead of helping us. He also changed his demeanor completely as soon as he realized we were a gay couple. That experience alone makes me want to rate this place with one star. We will NEVER be back to purchase a vehicle.

I was having an issue with my wheel lock key being stripped. Jim the service advisor was very nice, in
helping me try to fix the issue. I didn’t have an appointment and drove right in, and he took care of me. It was as I f I had been going there for years. Thank you for the great service!

I searched almost every car dealership in the area to find a used suv with low mileage. The places I ended up gave me too little for my trade and the payment was way too high for the price tag. Not only was my salesman (Victor) not at all pushy, he could tell whether or not I liked the car I was driving, rather than just push the sale. The finance manager was awesome at explaining the warranty options for my vehicle and they fit in the warranty into my monthly budget. Everyone there was very friendly, they were very fair, and I will send my friends, clients and family to this place in a heartbeat. Honest, friendly, and most of them have been there for many years. Also I love my «new» SUV!

i dropped my car off for an inspection at 9am. i got a call at 2pm letting me know that something came up and they will not be able to work on my car that day… let me remind you: i had an appointment scheduled at 9am. i understand its not a $ 1.000 job and you will not be making $$$ but this is low. i purchased a car for my daughter at this dealership and spend a lot $$$ on servicing it, but this was it for me. i would not recomend this dealership to anyone

The service personal are great, but some of the prices are just too high. The cost to change a cabin air filter is $ 90 plus tax. Engine air filter $ 70. Appear to be out of line with the amount of work required.

2 complaints: No live operator. You need to know the extension of the person you’re calling or the call will be dumped. There is no option to take you to a directory or even an option to choose a department. So if you don’t have someone’s extension, you’re not talking to them. Second complaint — They must think people (their customers) are really stupid, given the tactics they use to sell. I guess it must work on some people, but it’s insulting for the majority of us.

Sleazy salesmen. Do NOT trust them. Do NOT look at their used cars online. They had the balls to use a bait and switch on me and my dad, even after we told them we were taking a long drive on the phone. We drove about 50 miles to hear some guy tell us the car we had requested to see was sold about 30 minutes upon our arrival. Yeah… Okay… We should of known the car was too good to be true online.
Well, thankfully I found a mint used 3.5SE Altima on our ride home at The Bridgewater Nissan. They actually had the car they advertised online. So I guess the long ride really benefited me after all… But not Peruzzi.

The saleseman was nice enough and I was treated well by staff. Avoid the words «as is» on their vehicles, and make sure they offer an extended warranty or walk away. I bought a used GMC Sierra that started falling apart after I bought it and after the 90 day rescission period. I let them fix the heatand a window motor, all told I spent $ 1000 on it after the purchase; the mechanic thought I was a regular customer not a dissatisfied recent purchase… so he did the usual checkup and found a whole list of things needing to be fixed only 4 months after the purchase. Partly my fault I suppose for not having it looked over by my local mechanic but still it shouldn’t have been put on the lot that way and in the future I won’t shop there, even for new.

I bought a GMC truck here. I am the type of person who learns his facts and actually likes the negotiating process at auto dealers. I was impressed that I chatted wit their appointment setter and described exactly what I wanted and she had the Sales Manager give me a quote by email. So I made the appointment. And I was surprised there was no bait and switch. They showed me exactly what I requested on the phone. It didn’t meet my needs and again they showed me exactly what I asked for next. Admittedly the first price was a try for big money but the salesperson quickly grasped that a fair price would get better results. The second offer was startlingly different. It saved about three hours of negotiating. I think we are all happy with the result. When I talked to the Sales Manager, he said since GM had done away with their Pontiac franchise and replace it with Buick-​GMC, they were more concerned with building a loyal customer base than squeezing the last dollar out of every sale.
I have to say it worked. They will be the first place I look for my next vehicle.

I take my car here for all my maintenance. I think the guys at the service desk are informative and helpful. The prices are not bad and I have never felt that they overcharge. One other good thing is that they always check my vehicle for recalls and fix the issue during my regularly scheduled appointments. (I have an Acadia so it always has a recall or two.) One time, I used their shuttle service and the guy did mach speed and made me a little nervous.

rip off, rip off, rip off