Fairfield Safe & Lock Co

I originally scheduled an appointment with Cantrell Napa Locksmith. I had an awful experience that ended with the technician leaving with the only working key to my house. I called Fairfield Safe & Lock. Within an hour a technician arrived and re-​keyed three locks in less than 25 minutes for half the price. He was professional and quick to get the work done.

Advertise online keys duplicated for Mercedes, BMW etc. called and they said they do not. False advertising.

I will never do business with these people again. They are highly unprofessional. I had gone in to make some copies for my store. The guy who helped me said that the only problem would be the door key, and I said that’s fine make all that you can. I offered to show proof that Im a manager, gave him all the contact information. They called me and said that they couldn’t verify for the keys. I figured they were talking about the door key. I went in, they had none done. The guy who talked to me mentioned people that don’t exist. He called my store 5 times, and my other managers verified all of the information. I spoke to the person he talked to, and they said to not make the do not duplicate key, which I knew already, but how does that translate into not making any of my keys?! I would rather drive way out of fairfield to ever deal with these people again. By the way, if you are dealing with names get them right. He told me three names of people, all of which are wrong.

Great services! Made my key in 30 min! Friendly service with a smile. He even cut me a extra key to make sure he didn’t ruin my main key!

Awesome customer service.
Our house key, business key and our home address (auto registration) were all stolen on Saturday afternoon. They responded within 30 minutes to both locations and re keyed everything. They were both professional and friendly.
Thank you Fairfield Safe & Lock!

Came here to have some mailbox keys made. When we walked in there was no hello or any «ill be with you in a second». We were ignored waiting for a good 15 minutes while he was helping other people. He was friendly enough when he got around to helping however and the price was reasonable! Would most likely come back. Store is pretty messy too but I guess that doesn’t really matter all that much as long as he doesn’t lose your keys.

My house key was stolen in East Oakland and my home address was compromised, I saw on their site that they were 24 hours on call, so I called them at 11pm, they had someone there to change my home locks in 30 minutes… the only reason I am not giving them 5 stars is because it was a little pricey, but I needed to get it done ASAP. I couldn’t risk it. Thanks guys!

Great service. Sammy fixed the glovebox lock on my 1984 300zx using a salvage lock I bought from an auto wrecker. The salvage lock I bought did not match the color of my dashboard but they were able to use the orignal lock’s casing and simply swapped the broken mechanism with that from the surplus lock. Very creative. Thank you!

These guys are amazing ! Always service with a smile :) And from people I know who have also used this service, all agree that they are friendly, quick, efficient, and helpful.

Horrid prices! I needed one lock on my car replaced and a new key, they quoted me $ 595!!! Outrageous! Plus they said they would need my car for the entire day. I called Hill Brothers Locksmith and they quoted me $ 120!!! That’s $ 475 cheaper! Not only that but they came directly to my office and had the job done on 15 minutes. Don’t waste your time and money at Fairfield Safe & Lock Co, call Hill Brothers! I am so pleased with their customer service and would reccomend them to anyone.

Latino guy behind the counter is very nice and friendly. He’s efficient and makes great replicas for the keys!