The Eye Center

I have one word for this office of doctors: THIEVES! $ 300 in copays because they insisted my husband return on a daily basis for nearly 2 weeks to treat a corneal tear and subsequent infection that they did not correctly diagnose, coupled w/​another $ 600+ copay for a membrane contact that was suppose to help heal his corneal tear (only it didn’t) just for them to finally give up and tell us to see another specialist. We sought out someone else on our own who quickly diagnosed an aggressive eye infection (acanthamoeba keratitis) that kept my husband’s eye from healing and could’ve cost him his eyesight if it went untreated much longer. Less than two weeks of correct treatment and voila, the tear is healed and infection under control. Oh and this guy didn’t make us come to his office every single day either.
I am disgusted at the amount of money this practice effectively stole from us. Their specialty may be lasik but their other specialty is stealing money. STAY AWAY!

Very rude and unprofessional, did not help me at all. I went to get an estimate for lassie which 3 other places told me i was a candidate but this place refused and wanted me to make a bunch of appointments to have me come back aka make money off of me. I do not reccomend this place at all plus its in a very bad area and hard to get to very inconvenient.

I had surgery here nearly 10 years ago. Dr. Boutros and the staff were friendly, the waiting time was minimal, and the rooms were impeccably clean. I went from legally blind to x-​ray vision (²⁰⁄₁₀). I’m only giving them 3 stars because they refuse insurance for your required annual check up to keep your warranty. In other words, if you try and submit a claim, you will void your warranty and will have to pay out of pocket for any future touch-​ups. At over $ 100 a check up, no drastic changes, and possibility of moving out of state, it made no sense to continue doing this. Only wish I could have taken advantage of my costly insurance in getting my check ups.

Had lasik yesterday. Overall, the experience was terrific. All of the doctors and techs are very knowledgeable, patient and friendly. Dr. Boutrous is very personable and spent far longer than I would have expected going over the procedure and expected outcomes.
Enjoying my first day glasses free!

Got iLASIK done today with Dr. Boutros and I’m loving the results! I got there before the other patients for surgery that day so I went first which was nice. The nurses took some measurements of my vision to prepare for the surgery, then Dr. Pearlman came in to talk to me and finally Dr. Boutros came in. Dr. Boutros is good, confident and seems to really care about his patients. Everyone was very good about asking if I had any questions or concerns throughout the whole process and that really put me at ease.
They gave me Valium which really sedated me and made the whole procedure easy for me. The actual surgery took 10 minutes or less (though I was so sleepy I don’t know if my perception of time was correct). Anyways, the point is everything was smooth and easy, the wait time was minimal, and I was in and out of there in an hour and a half.
I was given verbal discharge instructions which I don’t really remember but luckily everything was written down for me. Dr. Pearlman even gave me a courtesy call a couple hours after I got home which was really appreciated as I had a couple questions. It’s always nice to talk to the doctor himself.
I am so glad I finally got iLASIK and even happier that I chose Dr. Boutros and The Eye Center. It’s a little pricey but worth every single penny for the service, medicine and bedside manner. Thank you Dr. Boutros and everyone at the Eye Center!!!

Peter P.
I was asked recently who has made the biggest impact on my life. My answer was simple. My Wife, My Children, and Dr. Boutros. In that order! I had iLASIK surgery 4 years ago. My daughter had the same 3 years ago, and my son just had the procedure today. It can not be understated the feeling of seeing the same employees welcoming you when you arrive. Seeing the same outstanding and professional service, and most of all the only gift in the world that truly keeps on giving and that is the gift of SIGHT. I wake up every day blessed to have allowed Dr. Boutros and his entire staff in my families life. We truly see the world in a new light!
A loyal client and spokesman for life… Peter P.

I am a 26 year old female who just had lasik with Dr. Boutros on 11÷14÷14. I have no other words than remarkable of how the process went start to finish and most importantly the RESULTS! The staff was extremely helpful considering I asked about 1000 questions to be sure I knew my stuff! Everything was on a time, I arrived at my appointment 45 minutes in advance, surgery took about 15 – 20 minutes and I finished a brand new person!
Going into surgery my prescription was ²⁰⁄₄₀₀ (–3.75 in each eye for contacts) I also had a astigmatism in my left eye. Due the the continuous contact wear my corneas swelled a tad in which they used a 90 blade for the flap verse 100 (only difference is thinner). When I was finished with surgery I was ²⁰⁄₂₀ vision.
The following morning, went back for follow up, I had ²⁰⁄₁₅ vision which is remarkable. I can see EVERYTHING! Street signs I couldn’t see before were clear as day, the sensitivity to light that I had prior to surgery was gone. This has changed my life and I highly recommend you consider Dr. Boutros for lasik! Great Man!

My appointment for surgery was at 8:00. Today 7÷26÷14. I was nervous! The facility opened at 8 and took the elevator to the second floor (of the Fairfax Center). I walked in with two other patients and their families. Luckily I was the first to sign in. After a couple of minutes I was called and the process began. From the time I started my pre exam (with Rachel) until I met Dr. Boutrose the staff made me feel comfortable and they answered all my questions. Three techs and another doctor came in to click my eyes, give me eye drops, and explain the post op procedures before I even met the Doctor. I have to admit it was over whelming and I felt like I should have written everything down. When Dr. B finally came in he was pleasant and very straight to the point about the follow up procedures.
When It was time for me to go into the operating room, everything went by so quickly but I was still comfortable. The techs always asked me if I was okay and comfortable and they gave me a blanket because the operating room was cold.
When I got home I took the post op meds and took a nap. It has been 5 hours since my procedure and although my eyes are a little uncomfortable (because I just had surgery) I can say that I am beyond pleased. I can see much better without my glasses! I’m excited because my eyes will only continue to get better.
Why didn’t I do this sooner??? My follow up checkup is in two days and I can’t wait!!!

What a rude and patronizing appointment person. I won’t attempt to call again for another appointment. WOW

Since I just came from my 4-​month post-​LASIK appointment, I figured now is as good a time as any to finally review The Eye Center! As you may have guessed, I received LASIK surgery here in October 2013. My prescription, prior to the surgery, was absolutely TERRIBLE (–7.5 — which, for reference, is pretty much blind-​as-​a-​bat-​without-​your-​glasses-​blind), and as someone who has worn contact lenses since she was 11 years old, and glasses since age 7, I honestly couldn’t wait to free myself from their oppressive reign.
Okay, maybe I’m being a little bit dramatic, but waking up and not even being able to see your alarm clock, or going to sleep and having to feel your way from the bathroom to your bed in the dark? That kind of stuff affects you, man! And now? I honestly have almost forgotten what my pre-​LASIK life was like. It’s amazing to be able to wake up and see, to have your nighttime ritual reduced to brushing your teeth and hopping into bed, and to know that if I fall asleep on someone’s couch one weekend, I won’t wake up with my contacts stuck behind my eyelids.
The Eye Center, which I chose after my sister-​in-​law had a successful and pleasant experience with her own LASIK surgery, has truly been great. The staff at The Eye Center have never been anything but awesome with me, especially one of the technicians, Rachel (not sure of her actual title, but she’s great!). And while I probably only spent like 20 minutes in total with Dr. Boutros (including the time spent doing the surgery!) he was, contrary to what a lot of these reviews say, really nice to me. He made some jokes, put me at ease (because the dose of Valium that they gave me beforehand didn’t really do as much as I was hoping), and explained everything that he was doing to my eyes as it was happening.
Here is pretty much what my LASIK experience was like:
— You have to stop wearing your contact lenses at least 2 weeks prior to the surgery. I hate wearing glasses, so this was close to the worst part for me, haha.
— You get a prescription for special eye drops to use the morning of your surgery.
— You go in for your surgery appointment (have someone drive you), and I scheduled mine early in the day (9 AM) so I did not experience the long wait times that some of the other reviewers are complaining about. I don’t really remember waiting all that long, in fact.
— They run some final tests, take you into a room and give you a Valium to calm you down. I don’t think the Valium actually had a super intense effect on me, but it did calm me a little.
— The surgery happens. It’s a little scary, because you’re awake and there are a lot of bright lights and noises, but they have fully prepared you for everything that you experience, so there are really no surprises.
— After the surgery, you can already see slightly better!
— You go home, take another Valium, plus two ibuprofen, and try to go to sleep. I had a lot of trouble falling asleep, again, because the Valium dose wasn’t particularly high for my weight/​body type, so this was the worst part. Because after about an hour, your eyes start to hurt and MOST people are probably asleep for this part but it took me a really long time to pass out.
— Once you DO fall asleep, you wake up a couple hours later and YOU CAN SEE!
— You go back the next day for a follow up appt, then the next week, then a month later, then 3 months… well, you get the picture.
— You use artificial tears and the special eyedrops you already picked up according to the doctor’s instructions. Your eyes will be dry and nighttime driving will be scary for the first week or so. No makeup for a week, no working out for a week.
— BUT YOU CAN SEE!
My LASIK cost about $ 4,000 in total (mine was slightly more expensive than my sister-in-law’s since my prescription was basically twice as bad as hers). I did not get the warranty option since it requires yearly eye visits that cost extra money, and since they explain that regardless of whether you have perfect vision your whole life, or if you get LASIK, with how the eyes age I will probably end up needing reading glasses after the age of 40 anyway. So I figure that while, yes, my perfect ²⁰⁄₁₅ (!!) vision may not truly last forever, honestly it’s already been worth the price. Plus they have a thing with Wells Fargo where you can finance the procedure for 0% APR for 12 months. Also, if you have a Flexible Spending Account as part of your healthcare, you can use that towards your LASIK and save a few extra tax dollars!
I highly recommend The Eye Center if you are considering LASIK. It’s not the most pleasant experience in the world, but it wasn’t terrible, and c’mon! I can SEE! Worth every penny.

I had iLasik at The Eye Center this past February. I previously read some of the reviews about The Eye Center and wanted to wait long enough to give an accurate review in case anything had gone wrong in the past 6 months.
So here we are, a little over six months after getting Lasik. I had worn glasses everyday since I was 12. Shortly after my 31^st birthday, I decided to look into Lasik procedures. I chose this doctor because its location was convenient and I had previously heard good things about them. I went to the office for a consultation and exam and was given the «okay» to get Lasik if I chose. At no time did the Eye Center pressure me or try to hard sell me. They laid out the options and prices, gave me an information packet and said if I chose to go through with it, the quote was valid for a few weeks (I want to say 30 days but I may be off).
Two or three weeks later, I decided to go through with it and called them to schedule the procedure. The morning of the procedure, I had to wait a little longer than I expected which made me a little anxious. However, once I got started, the entire procedure only took about 15 minutes. I declined the Valium because I usually don’t take medicine unless absolutely necessary. But going through the procedure was one of the easiest things I’ve ever done. The scariest part was when your vision goes dark for a few seconds even though your eyes are open. But it’s completely painless.
My procedure wrapped up around 1pm. I wasn’t able to see anything for a few hours because my pupils were dilated and everything was bright and blurry. Instead, I took a nap and when I woke up around 5pm, I had no issues seeing clearly. And in the past six months, I have had no negative effects.
Someone wrote in an earlier review that missing an annual eye exam «apparently» voided their warranty. I’m not sure how anyone can miss that. When you sign the warranty paperwork, it says in bold letters that missing any appointment will void the warranty.
If anyone is considering Lasik, I’d definitely recommend the Eye Center. The staff have been extremely friendly and the follow up exams have been 5 – 10 minutes long (following day, following week, following month, etc.). The price is a little higher than other places but I classify this as one of those «you get what you pay for» instances.

I had iLasik here a year and a half or two years ago (I honestly can’t remember). I had worn glasses and contacts since I was 13 and my vision at the time of surgery was something like –4.00 and –4.25. I went in for my consultation and they said I was a good candidate (yay!). I had the actual surgery pretty soon after that first thing on a Saturday morning. They really do pack the surgeries in on the weekends so I was glad to have the second appointment of the day. I didn’t meet Dr. Boutros himself until I was high on Valium. He explained the procedure, and several other things I don’t recall, when I was under the influence of Valium… which was a little strange. BUT, it’s a great anti-​anxiety drug, so no complaints here. Because of the drugs, I have no concept of how long the procedure actual took… but probably between 3 – 5 minutes. It’s the weirdest experience ever… but worth it in the end.
The same day I had perfect vision… along with a lot of pain. They give you another Valium to take when you get home so that you can pass out right away and sleep through the worst of it. They SAY that for a Saturday surgery you can return to work on Monday, which I did. However, for me at least, It was too soon and I had to leave work early. I probably had extra issues because my job was to stare at a computer screen all day… which exacerbates the recovery symptoms.
Included in the surgery fee is a year’s worth of follow up visits. It’s something like every month… then every three months… and so on. I had more than normal because I was experiencing dry eye. The optometrists that work there are super nice and helpful. I never had a bad experience with one. The nurses and reception staff are super great too.
In regards to other people’s comments about Dr. Boutrous… his bedside manner is lacking. But seriously… he’s good at what he does and you only have to spend like five minutes total with him (while on drugs), so who really cares if he’s friendly or not? That’s how I feel about it at least.
Overall, I would certainly recommend this practice. They always always are having some radio special or something so make sure you aren’t paying full price.

I had surgery here in my early twenties. I thought it would be a good investment and banked on the place not going out of business and got the life-​time guarantee.
My vision was fantastic for a couple of years. It was truly amazing to see the world in such detail and I was very happy. However, my eyesight just got worse and worse each year. I missed an annual eye exam which apparently voided my lifetime guarantee (why I don’t know since it did not affect the surgery I’d had!). So that warranty was a complete waste of money.
The surgery itself was not worth it either. 10 years later I wear glasses or lenses on a daily basis and certainly couldn’t drive without them.
Given the insidious small print and the fact that the amazing vision is short lived I would not recommend Lasik to anyone. I’d wait and see what the people who write wonderful reviews think in a couple of years. :(It was fun while it lasted.

Absolutely the worst experience ever This so-​called Doctor treats his patients like meat. The day of my surgery there were over 15 patients in the lobby all waiting. I was given some medication and told to wait in the lobby. When it was finally my ‘turn’, he was unapologetic and just wanted to make sure I signed all waivers so he wouldn’t be sued later on. What a scumbag.
Its obvious he is only in it for the money and tries to herd in customers like cattle and handle as many patients as possible. There are so many other places that do a better job. DO NOT GO HERE.
If you have to wait 3 hours for surgery imagine what follow-​up visits are like!!!

Beware of the fine print. I had Lasik a year ago and also paid extra for the «eye warranty» in case my vision goes bad in the future. What they tell you is that you have to comeback every year for a check up (not bad, once a year); what they don’t tell you is that you have pay $ 85 — $ 150 for each check up, on top of the previously paid warranty. And like everybody else here: they can care less about the appointment time, after all if you leave… you void your warranty… if you stay you still paid for the check up.

This people have no respect for your time. Ask you to arrive an hour early to have u wait for two more hours. Avoid this place

I had iLASIK surgery from Doctor Boutros a mere 24 hours ago and I am now writing this review from 20 ft. away, using a fork attached to a dowel rod just to test the power of my newly adjusted sight. My vision is now INCREDIBLE! Maybe my enthusiasm level is a tad bit too high, but I have never had such clarity of vision until now.
From start to finish, everyone at The Eye Center was thorough in making sure I understood the entire iLASIK process and ensuring that I was a good candidate for the surgery. Even though I darn near had an anxiety attack prior to the procedure, I was well-​aware of what was going on. These folks run a great practice, and are certainly a part of why I chose to purchase a warranty with my surgery. If I need any kind of iLASIK enhancement, I would not think to go anywhere else. I would recommend The Eye Center to anyone interested in improving their vision.
Having your eyes cut open and then reshaped by lasers is a very daunting task. The staff here will have you looking forward to everything!