Citgo

I had quick service replacing a valve stem on a tire. Some @ hole cut the valve stems on two tires from my car in a public parking deck.
I had replaced one tire with a spare and brought the damaged one to a tire shop. They wanted $ 20+ to replace the valve stem.
I then went to the CITGO and they did it in 15 minutes for $ 12.12 Quick and courteous!

I would never buy gas again from here, I had filled my my VW beetle with premium gas, the car started knocking and hesitating immediately. Told the station, they said its my fuel pump which was malfunctioning, and has the nerves to sell me one, how does a fuel pump go bad on a 2014 car with less than 10k miles, had reported this station to EPA and BBB, DO NOT buy gas here

Gas here is consistently cheaper than elsewhere in the Merrifield neighborhood. That’s what got me through the door. Despite the sort of awkward exit and entrance to the store and the lack of coverings over the gas pumps.
When I needed my car’s first inspection, I called around to auto service shops to find out who was cheapest. Apparently there’s a standard price, but this shop offers a coupon on top of that. So, to be inspected we went. We showed up once around 2 on a Saturday and they had too many cars to take us before they closed at 3. A different time, we went around noon and the car was in and out in just a few minutes.
Since the inspection went well, and they also appeared to be the cheapest for an oil change ($ 19.95 with a valuepak coupon I found online,) we drove up to get that done. Despite looking busy and having about 5 people standing around awkwardly in the parking lot and sitting in the 2 folding chairs next to the door that constitutes the ‘waiting area,’ they said they could get it done quickly. At one point, the guy came out and told me there would be an extra $ 7 charge because my car (2013 Chevy Cruze) uses a *canister* oil filter. Okay, I said.
When they drove up and had the paper showing the charges, there were some discrepancies beyond that $ 7 materials charge I agreed to. They charged $ 2.something for labor and $ 8 for materials on top of the $ 19.95. This is not a huge discrepancy– a little over $ 3, but I still asked about it, because it wasn’t completely in alignment. The guy argued with me big time and tried to explain it away, but the numbers still didn’t add up. I just ended up agreeing to it, because what else could I do, but I won’t be back for service here.
If it looks like I can get in and out quickly, I may still go for the cheap gas, though.

Using this facility for all car care needs over the last 5+ years. Provides consistent and high quality service every-​time. As a female, I’m used to having dealers and car-​shops trying to push unnecessary work by describing the problem more than it really is and/​or try to use fear to sell more work, but never the case at Merrifield Citgo. They provide just the right level of advice and never sell something that is not needed. I’ve recommended them to all my female friends

i too went in with a $ 5 off coupon for the inspection which the guy did not honor saying it’s from two yrs ago. there is no expiration date on it which means they should accept it, or at least put up a sign somewhere saying it’s invalid. but anyhow, it’s just a few dollars. the inspection guy himself was a little rude but my car passed in under 5 minutes.

Interesting… apparently you either get great service or horrible service at this gas station. «Under new management» and the coupons in the valupak keep them coming back for more!
I’ve rarely come across blatant bait and switch shops like this one. Definitely NOT mod friendly in my experience (more on this in a second). I admit in the past I kindly ask my sister to bring my cars in for inspection and emissions when the time comes (in exchange for food and a super nice little brother). This year I decided to tackle it myself and took one in for inspection/​emissions. They failed me for the car being too low. the suspension is tight, has no float and does not touch the car when compressed. I was highly annoyed they were making up violations (ride height is not a VA inspection requirement) and thus wasting my $ 12 for inspection ($ 4 off coupon to get $ 12 for NOTHING!). I told them to forget about the emissions then i’ll just pay the $ 12 before they magically fail me for emissions.
«I can’t cancel it, I already started the program» is what the guy said. after repeating myself multiple times I don’t want emissions the computer magically let him cancel it.
On a positive note, inspection guy was the only human tool in the garage. the rest of the guys were very friendly.
I drove to the Sunoco up the street (Hartland and Lee Hwy) and the car passed with no issue. I told him about the other inspector and he said he doesn’t know what he is doing (edited to be polite)
Tips:
1) If you’re a female, you will likely have no problems.
2) Don’t be fooled by «free of charge». there is a chance are you didn’t need it in the first place and it might be a way to get customer loyalty.

I like this place. A lot. I only use this place for SUPER fast emissions and state inspections. I can’t say that all my past cars have been completely legal by VA standards but you know what I’ve never had any issues with cops regarding things that probably shouldn’t have passed state inspections. Always an issue with speed :)
This place is definitely «mod friendly» and they can do easy fixes fairly quickly like a burnt out tail light and the likes, as I’m sure most gas station service centers can. I won’t go anywhere else for my inspections.

I came here to get an initial inspection and emissions test for a new car bought out of state. After doing the inspection he noted my fog lights would fail VA, despite being passed in MD. Instead of failing me, or charging me, he did the inspection free and recommended I fix it before tagging in VA. This advice (which was legal bc it was an out of state car with temp tags) saved me a lot of hassle, and $ 15.

Your super cheap gas prices aren’t worth the terrible customer service and malfunctioning pumps. Three guys behind the single counter at the cashier booth and none of you can pry yourself away from the computer? Save the porn for off-​hours, thanks.
Take the Hilltop side road to the closest light for the best traffic situation and hope your fellow drivers mind their manners.