This was one of my worst restaurant experiences ever. We thought that we would check them out for their fish fry. We ordered immediately and waited 45 minutes for our food. Once received, I noticed that the temperature of my plate was not hot and the food appeared to be very greasy. I soon realized(after taking a few bites,) that two types of the fish were raw on the inside; not under-cooked, RAW. The bar was hopping with beer-drinking locals. It was easy for us to determine where their priorities were because we had to wave down the waitress from the bar. She found the bartender/manager behind the bar and told her what had happened. The manager, in a dismissive tone, blamed the poorly-cooked food on the cook, said, «It’s the cook. I don’t know what to say– I’m sorry,» and asked me if I wanted another plate.(I declined.) My husband asked for a few more pieces of «all you can eat» fish, and again we were left alone. We waited 40 minutes for three pieces of deep-fried fish, folks. By the way, he ordered pan-fried fish, not deep-fried. Meanwhile, I was starting to feel nauseous. I told my husband that we were going to have to leave and that I did not want to get sick in their dirty bathroom. He called the waitress/manager and she told us that we needed to pay for our food first. We argued back and forth about under-cooked seafood, receiving the wrong order, and, that we had to wait 40 and 45 minutes for food. She finally conceded and let us leave. I immediately threw up when I got home, so I’m going to do all of you a favor and call the health inspector about their food preparation. Durbin’s corporate does not have a customer service avenue for calls/emails, so consider this to be my complaint.
J. V.
Place rating: 1 Oak Lawn, IL
Racism is top notch here. If minority, you can be ignored easily and wait 10 minutes for just water, then wait another 10 minutes to be asked to place your order, then get your food 30 minutes after ordering and never get a drink refill or be asked if everything is okay. But if you can endure that, hell maybe you will get to enjoy the corned beef. I gave you two chances and I won’t be giving you a third. G O F U C K yourself, you racists!
Gretchen K.
Place rating: 5 Evergreen Park, IL
We’ve only gotten it diliverd, but my family always likes the pizza. The crust is very good and they are generous with the toppings. Definitely worth a try, maybe I’ll make it out to the bar one day :)
Larry S.
Place rating: 1 Alsip, IL
Ordered pizza and ribs. The pizza was too light. Tight on the cheese. Not even close to its competition in the area. The ribs had no wow factor. They appeared to be grill marks anywhere. Too many quality pizza places in the neighborhood.
Justin S.
Place rating: 5 Chicago, IL
A nice comfy Irish Pub, just the way it should be. Just got here after the South Side Irish Parade, and the place is hopping. People, live music(playing Bowie just now, and playing it well), beer, food, TVs with sports, just what you want is here. I’ve always had a soft spot for this place, and each time I come, I remember why.
Elizabeth C.
Place rating: 1 Evergreen Park, IL
Used to order from here all the time… Until a couple of weeks ago. I had ordered off of GrubHub and it took them forever to deliver it! When the guy finally arrived, my brother had answered the door and asked if I needed to sign anything because I had prepaid for the order. Driver said no, proceeded to give us the pizza. As he is trying to pull the pizza out, he turns the pizza vertically! Do you know how hard it is to get an autistic child(who also has an anxiety disorder) to eat a messed up pizza?! After he gets the pizza to us, he literally steps INTO the house, and asks for the money. Did I already mention that I already prepaid for it and my brother had asked if I needed to sign anything? After telling the guy we already paid for it, he asked for a tip. Again, already included which was a mistake the size of the Grand Canyon. Never again.
Patrick A.
Place rating: 5 San Francisco, CA
It was one of a few places open on Christmas. After seeing Foxcatcher we needed a place to decompress and complain about the pile of shit we just saw. I don’t drink but this place has insanely cheap pitchers; $ 5 pitchers. The place has plenty of seating at the bar and at tables. It’s got a kind of lounge feel on the inside. It seems there was some party going on in the back; so it may be even larger than what you see up front near the bar. Gambling. Or Live Gaming. Whatever they call it now here in Illinois. I wish this shit was illegal but oh well. They have an ATM so you can drain your bank account while you push the flashing lights and buttons which amounts to a very fancy random number generator. Good luck. It’s got a Wrigleyville Bar feel. Not only is this a feeling but there’s also a neon sign in the window that literally says«Wrigleyville». Jäger shot ski. We sat by a jäger shot hockey stick. Intense door man. I don’t blame him, these types of bars attract dumb young kids with fakes. Clean bathroom. They don’t have those side urinal shields so it’s all kind of open.
Colleen C.
Place rating: 1 Chicago, IL
The person on the phone was extremely rude when I said my address was changed. She huffed as if I had inconvenienced her in some way. Also I tried to order a tossed salad and add chicken to it and the lady said«well why don’t you just get the chicken Caesar salad then» I said I didn’t want Caesar dressing and she said then I will give you the italian dressing. Then when it arrived it was Caesar dressing. I ordered stuffed spinach pizza as well and it was utterly disgusting. I had one piece and got rid of the leftovers. The breaded mushrooms were bland. I gave this 1 star because the donuts were delicious.
Rach C.
Place rating: 5 Chicago, IL
We ordered delivery from Durbin’s last night, I got the chicken and rib dinner and my boyfriend got the pizza. The chicken and pizza were very good. They had forgotten the ribs though, we called and the man who answered the phone was very courteous and apologetic. They rushed the ribs right over and we had them in no time at all. They were worth the wait, very good as well. We will definitely order from them again, and really appreciate the great customer service!
Amanda G.
Place rating: 4 Chicago, IL
Every football season, there is a group of us who love partaking in the«Chicago Bear game package». The price includes: nachos, pizza, dinner(fried chicken/fried shrimp/chicken wings, french fries, and garlic bread), and cocktails from kick-off to the last second of the game. Holy special times twenty! Sure, it may not be the healthiest meal, but when has Sunday been«watch your weight» day??? In addition to the super deal, there are strip cards floating around and often raffles that offer prizes, such as football jerseys and game tickets. The waitresses are extremely attentive and funny; and most importantly, do not try to skimp on the cocktails. As for the football fans?!? There is so much energy in this place, that it can lift any individual’s spirit in a heartbeat! What a super local pub on the Southside!
Mrs. W.
Place rating: 4 Chicago, IL
Ordered delivery from them twice and the food was delicious! Had the rib-eye steak sandwich and a melt. Steak was tender and delicious. Person over the phone taking the order was courteous and it arrived pretty quickly. Will order from them again!
Sarah R.
Place rating: 2 Chicago, IL
I went to this Durbins on the South Side Irish parade day of course it was packed. We got there and waited for someone to acknowlege that we were there nobody did. The people that came in after us got served first not good at all. We had to flag down a server to get us a server. The food was alright, pizza bread no sausage was okay. The pizza at the other Durbins location was good but did not get a chance to try it at this one. Also my friend got a turkey sandwich and it came with nothing on it not even mayo what is that about? The ranch tasted like tarter sauce my friends said. The cranberry vodka drinks were weak.
Judy B.
Place rating: 1 Chicago, IL
We have been ordering from Durbin’s for quiet some time now(years) but today topped it. I understand the weather can be overwhelming but if that is the case, delivery service should be SCRATCHED off their menus and not provide that service. We live exactly 6 blocks away and it took them over 1 hr ½ to deliver… Seriously! I called 3 x to find out what is going on and the Durbin’s order taker apologized and then goes on to tell me they are busy and are short drivers… Well then guess what DON’T offer deliver service easy as at. Well I was going to give the driver until 8 o’clock this evening to deliver our food or I was going to call back and cancel my order. To our surprise the paper bag that was getting handed over to us was ripped and the driver apologizes because some how the mostacholi turned over… REALLY??? Fortunately we have other options to chose from; Baggers, Papa Joe’s, and Palermo’s. It makes me wonder that Durbin’s offers really good food but to live 6 blocks away and to get my delivery over 1 hr ½ is unacceptable, they could have easily said we are extremely busy at this time we cannot deliver you are more then welcome to come in and pick up your order.
Marie R.
Place rating: 1 Chicago, IL
The only good thing about this place is the location, close to home, but. this durbins is awful. The waitresses are so slow, and RUDE! Bartenders are not much better, I stood at the bar for about 10 minutes waiting for a drink while she ate pizza! Not even worth going here!
Jordan I.
Place rating: 3 Chicago, IL
Just was here last night to watch the hawks game. It was a pretty decent time. The pizza is alright, the parmesan cheese they gave us for the pizza was exceptionally sour which was pretty gross. Other than that little mishap, it’s not bad. Unfortunately I smoke a lot, so instead of having to go outside during the breaks in game play, they have two LCD t.v.‘s hanging outside in the patio/smoking area. Didn’t miss a moment of the action. The service is fairly nice, but this is coming from low expectations. They have a lot of drink specials which is nice, because my friend is an alcoholic that wanted to go to another bar after this place eventhough he had to be up at 630AM. So I only paid forty bucks to get me a nice buzz, and he was nearly fall down drunk. So I thought that would teach him a lesson to drink heavily till 130AM when he has to be up in 5 hours. Evil? Maybe. Halarious? Definitely.
Gretchen S.
Place rating: 3 Tucker, GA
After moving to Atlanta, you learn to have more respect for the pizza. Face it, Atlanta pizza, even the«best» of it– sucks compared to most anything that comes out of Chicago. So, whenever I return, I MUST get a pie. My niece loves their taco salad so we opted for Durbins. The pizza did not disappoint. Crust– thin and crispy– CHECK! Sauce– not too much or too little– CHECK! Sausage–(yes, sausage. Folks elsewhere don’t understand the appeal and make pepperoni the standard but that is because sausage SUCKS outside of Chicago) seasoned with fennel, not too much or too skimpy– CHECK! Cheese– enough to cover the entire pizza in a tile-like layer– CHECK! Cut in squares NOT wedges? CHECK! CHECK! CHECK! Total pizza experience= VERYGOOD pizza. Friends in Atlanta ask if I plan on going to one of the big Chicago pizza joints, but I always say that there is no need– most every neighborhood has a place like Durbins with better pizza than anyplace in Georgia.
Clayton J.
Place rating: 1 Chicago, IL
Terrible… really disappointing. I wanted to get a real south side Irish corned beef sandwich, but I definitely did not get that. I came up to their drive through, and they looked surprised to have a customer. To make a long story short, they gave two pieces of bread, with some microwaved corned beef that was mostly just fast and charged me 7 bucks for it. This is not the place to go if you want the real irish deal…
An P.
Place rating: 4 Chicago, IL
After a long hike after the South Side Irish Parade through the wilderness of the southwest side, ended up at Durbin’s on a sunny Sunday afternoon. Wasted people were gearing down from the parade, going to town and forgetting to take names. Inside the bar had people spread out throughout the bar and it was very dim. The first thing that caught my eye were two plastic dartboards, but I was not going to play that crap. The bathroom consisted of one urinal and one toilet with rickety wooden door. The signs on the bathroom showed the drink specials, of note was Wednesday night $ 4 pitcher night, which must be the going rate of beer out in the boonies. Sat down and ordered some eats and had a half pound bacon cheeseburger for the generous price of $ 7.55. Add in an order of calamari and it was only $ 5 or so. A server walked around with Durbin shots, Red Bull vodka with colored green for St. Pat’s, I drank and earned myself a giant rubber green plastic ring with lights. The food was good, the fries were battered and my burger came with cole slaw. This bar gets no points for paper menus and plastic silverware, but I don’t blame them. The food was economical as was the beer and one could smoke on their patio. Some people brought their kids who wandered around aimlessly. I am a fan, but am unlikely to head back until next year’s Irish Parade since it is so far away!!!