Central Body Works

All I can say is STELLAR work boys. I have worked in many body shops and the auto industry for years. This place was recommended from my insurance agent who is also a friend of mine and they did not disappoint. I was rear ended on my way to work by a punk ass kid with no insurance. It put a couple small dings and scratches in my plastic bumper cover which already had scratches in it to begin with and they fixed it all. It was also done in three days as well. They washed and vacuumed my car also. I highly recommend and if I need work done again I will not hesitate to return.

These guys are great! I would refer anyone to this place.
Being somewhat new to the area I had no clue where to take my F150 for some body work recently. I got a few quotes in the Everett area and decided on Central for the job.
First off, setting up the appraisal was a breeze and they had great availability. Upon walking into the shop I felt like I was going into a dealership vs a dirty auto shop. The receptionist Alisa was very polite and professional; Trig, the appraiser did a very thorough and detailed estimate and answered all my questions.
I kept in contact as I was waited a few days for my insurance to do their part. Over that time both Taylor & Trig helped with a few more questions. I got my truck in within 3 days of getting my insurance check, and they started the work. A week or so later it was ready for pick up (a day earlier than expected). Body looked perfect, and paint (metallic black) blends perfectly. Couldn’t have asked for a better result. One minor issue however was my window tint was scratched on the side that was being worked on. I didn’t notice upon pick up walk around, but later that day. They assured me they would take care of it and get it back in a timely manner, as they did. Mistakes happen, and they handled it perfectly.

I’ve had one auto-​body shop experience in my 35 years of driving. At least that is what the story was until recently. Now I am very mechanically inclined. I understand very well how a car operates and have made my own car repairs when it seamed practical. But body work is a different matter. I tried once and the alignment of parts just wasn’t what it should be. Also I ended up with way to many spare bolts and washers.
In the last two weeks my Honda Civic has had two body shop visits. One for a driver’s side door sticking when opened. Then no more than 3 days later I ran over a blown out tire on I-​5.
I had no idea who to call, so I searched the Internet for a shop close to where I am staying. Decided, based on chance, that I would call Central Body Works. Well I’m glad I did. They receptionist was polite and had a helpful attitude. She asked me to drop by and let their shop salesman look at the issue. The gentleman was polite, gave me all the options, and understood what level of repair I chose to pay for. A few minutes later he was back with an estimate of a few hours to correct the door and quarter panel conflict. Less than a day later, the work was complete. I drove away a very satisfied customer.
About 5 days later, I called CBW again. This time because I had run over a split retread while traveling to Oregon. I wasn’t happy to find the loose tire tread had trashed half of my lower grill, my wheel well, and the underside air dam.
When I got back to town, I called CBW again and was promptly asked to drop the car off for inspection. I was called mid day with an estimate and scheduled the repair for the following Monday. They called me a few hours later to inform me of other damaged parts (not body related) that they could have repaired. The salesman did mention that the two items were dented and busted up, but we’re working. I thanked him for reporting the condition of the components to me, but I would choose to have them repaired if and when they fail. He then told me that my car would be ready to pick up in a few hours. I was amazed at how efficiently CBW’s shop was run. I picked the car up this afternoon and it looks terrific.
Thanks CBW and thanks Riley, for making my two body shop experiences pleasant. Your shop did a fantastic job getting my car road worthy again. Nothing personal, I hope I never have to come back, but if I do it will be to Central Body Works.

These guys are awful. My friend, her infant, my son and me had blown a tire and needed a jack. We had the spare tire and everything, all we needed was a jack. It was 80 degrees outside and the owner and said it wasn’t his problem. He refused to help 2 women and their children. He is worthless and so is his business. Thanks to the homeless guy that helped us out. Nice to know there are still some good men.

Always someone new here… there are so many Body Shops you would think their customer service would be better–
Had a vehicle repaired here for work, does not match up–