Pawn King

The guy that runs this store is a crook. I bought a sound bar from here. I asked him, are you sure it works because it wasn’t plugged in at the time and he says I guarantee it works perfect. I get it home and the remote for the sound bar doesn’t work so I bring it back 2 hours later.
He originally started with well the sound bar works fine just the remote doesn’t. He actually believes the logic that I would buy a used sound bar from him for 20 $ cheaper than a new one at Walmart, and be okay getting up every time to change the volume…
He said no cash refunds. I said that’s fine refund it to my card since you guaranteed me it worked and I put it on my card anyway.
While he was trying to play with the sound bar he put my receipt in his pocket and tried to claim I never gave it to him. I told him I was going to call the police and go to JAG in the morning as well as call the better business bureau. He asked me why I was being a (jerk) about it. And that «it’s a policy everyone knows, no returns» I asked where that was posted and he said it’s just known. After I picked up my phone and said fine I’m calling the police he opened the drawer and gave me a cash refund.
Maybe all the pawn kings aren’t bad but this guy is scum of the earth.