Firestone Complete Auto Care

Eureka, United States

3.7

Closed now

6 reviews

Contacts

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Telephone:
+1 707-362-8837
Website:
www.firestonecompleteautocare.com
Address:
538 H St, Eureka, CA, 95501
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Today

Today 7:00 am – 6:00 pm
Closed now
Local time (Eureka) 22:49 Wednesday, 11 June 2025

Business hours

Monday 7:00 am – 6:00 pm
Tuesday 7:00 am – 6:00 pm
Wednesday 7:00 am – 6:00 pm
Thursday 7:00 am – 6:00 pm
Friday 7:00 am – 6:00 pm
Saturday 7:00 am – 6:00 pm
Sunday 9:00 am – 5:00 pm

Description

Specialties

Whatever You Drive, Drive A Firestone

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6 reviews of Firestone Complete Auto Care

No registration required
Place rating: 5
Glouster, OH
I was in a real bind with a rental car that had a bad tire — the rental company would not pay for the replacement, though it was a replacement tire needed because the tire was previously repaired incorrectly and dangerously. I was far from home visiting my daughter who had just had a baby. The staff person at Firestone spent quite a bit of time on the phone with both the rental car company and my credit card company, explaining my dilemma and verifying the facts of the situation in order to correctly document that the fault in the tire had existed previous to my rental. He was cheerful, warm, and professional. It got the rental company to pay for the repair and I went through the rest of my day with a grateful heart.
Place rating: 5
Bronzeville, Chicago, IL
I’ve been coming here for tires & oil changes for over 2 yrs. Never disappoints. Always treat me the way I would want to be treated. They’ve saved my car and always fair priced. New name now from tire expert but still doing a job well done
Place rating: 5
Vancouver, WA
Usually chain auto shops annoy me… Rates for everything, even just to look; long waits to get looked at; and, well, we all know the deal.
I came to Firestone after my tire sensor system light came on during a long day road-​tripping on the 101. Another location in another state had sold me the tires but the light was for the entire system so I figured it wasn’t going to be quick or easy to track down, especially pulling in around 5pm.
The shop was pretty quiet and they had a tech looking maybe 10 minutes later. First they checked all the tires to confirm, then my spare (which I did not get from them) came out, which was low on air, so they filled it. Drove around but the light persisted. So they put my car on a lift and checked the tires for nails or faults, drove it around some more, and the light was gone.
The charge for all this: nothing. Easy 5 star rating.
Place rating: 5
Eureka, CA
Friendly, helpful service. Good selection and reasonable prices. Hard to beat.
Oh, and on top of this, they fixed a tire that we brought in at no charge.
Place rating: 1
Arcata, CA
They try to make more money by printing out a report of all the things wrong with your car, but those repairs aren’t even necessary and the repairs are totally overpriced. They are not reliable in their knowledge of vehicles. Once they said they found a nail in my tire but when I got it checked elsewhere there was no sign of the nail. The reason I’ve continued to go here is because of their cheaper special for an oil change, but this last time I made an appointment, the wait time was 1.5 hours and the cheaper price is not worth it for that much of a time commitment as well as the «problems» they say you have with the car.
Place rating: 1
Eureka, CA
It is never good. While the front desk puts on a good show, the shop is sloppy. Over fills, spills, you end up paying out the wazoo for stuff you really don’t need and at an excessive $ amount and still not have the problem fixed. I keep a messy auto but they can at least wipe their greasy handprints off! I’ve had them leave their tools under my hood! They can’t even balance a tire correctly! I loved the fact that they are open on weekends but I just can’t trust them with my vehicle anymore for even the simplest of things. So sad! So long!