Centinela Feed & Pet Supplies

Encino, United States

4.5

Closed now

20 reviews

Contacts

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Telephone:
+1 818-990-0744
Website:
www.centinelafeed.com
Address:
16571 Ventura Blvd, Encino, CA, 91436
Encino
Nearby public transportation stops & stations:
1.9 miBalboa Station
2 miWoodley Station
2.1 miSepulveda Station
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Today

Today 9:00 am – 9:00 pm
Closed now
Local time (Encino) 21:47 Thursday, 28 November 2024

Business hours

Monday 9:00 am – 9:00 pm
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 9:00 pm
Saturday 9:00 am – 8:00 pm
Sunday 9:00 am – 7:00 pm

Description

Specialties

We specialize in high quality pet food and products for a healthy, happy pet!

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20 reviews of Centinela Feed & Pet Supplies

No registration required
Place rating: 2
Chatsworth, CA
While I like the store because I have different kinds of pets, they no longer have fish. I just set up my fish tank again and went in to get some fish (they have them painted on the front windows), and to my surprise when I got to the fish section, no fish at all.
Place rating: 5
ENCINO, CA
Wow… what amazing customer service!
I’ve shopped at Centinela before and it’s always been great. Prices are alittle high, though.
Today, Chris went above and beyond to really show me a number of different items in the store, letting me know there was a promotion for Memorial Day and really helping each and every customer who walked in the door.
Very, very impressed!
Give this young man a raise/​promotion!
Kudos to Centinela for hiring & having A+ employees (sadly, not something you get anymore)
Place rating: 5
Los Angeles, CA
If you are a pet parent you should definitely check out this store. Impression when first walking in? Dorothy, we’re not in Petco anymore. Very attentive customer service. Great layout. Extremely clean. Well-​organized. In fact, I would say meticulous. Almost afraid to mess it up by purchasing a shelf item. Never a feeling I thought I’d ever have in a pet store. It’s like the Whole Foods of pet food stores. Now, if they only had what I was looking for… minus ½ star. So, back to internet shopping for me. Assistant manager was the only one in the store (he looked sad about that) but he sure knew his inventory by heart!
Place rating: 5
Los Angeles, CA
I had to go to a local pet store close to work and I came across this place. Nice selection and amazing customer service! I will definitely go back again :)
Place rating: 5
Los Angeles, CA
My dogs love coming here they are treated with VIP services. The people that works here are all pet lovers!
Place rating: 4
Sherman Oaks, Los Angeles, CA
My pup has been on a trial period with his food so we have made lots of returns and exchanges in the past week alone! The staff was kind and there wasn’t much hassle with the multiple exchanges I’ve made. They are some what pricey with certain brands so definitely go when they have specials like their Food Frenzy they just had this past weekend. I got my little one his food for 20% off so it was kind of worth it. Sign up to be a member as well, you get 10% off every purchase. I’ll prob only come back if they have a really good deal next time he is out of food.
Place rating: 5
Los Angeles, CA
Very helpful and friendly staff. Large store with tons of products and brands. Comparable prices to other stores but you get a discount on every purchase if you become a member which only requires a phone number. Much much better place then some larger chain place like PetCo.
Place rating: 5
Sherman Oaks, Los Angeles, CA
The staff is very friendly, helpful, and they’re all animal lovers! When I first got my Yorkie, I went in to exchange a color I had previously bought that was too big for her. Max, the manager, jokingly walked over to me and said I wasn’t allowed to try the collars on my puppy. Then she told me she was just kidding. She proceeded to ask me about my puppy, asked to hold her, and showed me some great techniques to use to make her more comfortable. We sat on the floor in that aisle for a long while. She then told me about her experience as an owner of 2 yorkies. So helpful! I’ve had many experiences like this. I absolutely love this place and the staff. It’s my first stop before PetCo or PetSmart (and that doesn’t mean I think the latter two or horrible, I’ve had good experiences there also). Also, I love that as long as you have your receipt you can return a product you’ve bought at anytime. They also offer dog training and adoptions.
Place rating: 5
Hollywood, Los Angeles, CA
I just love this place! You’re actually getting what you pay for here esp compared to petCo or these other stores! The workers are so so so kind and really love animals! They are all so accommodating and helpful, I always feel so welcome walking in.
Their products are top of the line and honestly, I wouldn’t be comfortable feeding my dog anything else. Very natural and healthy food that I trust and my dog absolutely loves!
I will continue to shop here for all my pets and I know I’m getting what I pay for. Highly recommend!!!
Place rating: 1
Palms, Los Angeles, CA
So I bought a gift it was in a box took it to my friend when they opened it they realized it was used! I mean really? How gross is that?
Place rating: 4
Los Angeles, CA
People didn’t lie when they said this place was pretty great. I walked in and was greeted by several smiling people and 60% off all holiday items (the week before Christmas/​after Hanukkah). I got lots of help and bought a ton of Christmas-​themed toys for pretty cheap, receiving a free canvas tote bag for my first visit, too. Not too shabby!
I’d say the only reason for taking a star off is the prices. People say they’re pretty great, but I found that they were significantly higher than the other local pet store (C&C Pet Food), and since C&C has equally friendly people and a similar loyalty program (where I get money back every time I buy), I don’t think I’ll be switching over for my pet food needs. Centinela does have WAY more supplies/​toys, though, so they may become a staple for non-​edible items.
Place rating: 5
Los Angeles, CA
Love this store. They are always helpful and the prices are good. They also have a nice selection of Made in the USA products.
Place rating: 5
Simi Valley, CA
There hasn’t been a single time I’ve gone here where I wasn’t helped by a minimum of three different sales associates. And no, I don’t mean in the annoying, «I’m trying to sell you everything and the kitchen sink» type of way. They genuinely care about your pet, your pet’s needs, and how they can help. I have always bought Orijen dog food for my dogs and there’s always someone who carries the bag up to the counter for me, and if I walk into the store with ANY questions, they are ALWAYS answered before I leave! I love shopping somewhere that actually cares about their customers and works hard to keep them! Keep doing what you do :)
Place rating: 5
Los Angeles, CA
We «discovered» Centinela Feed & Pet Supplies about 8 – 10 years ago in desperation, looking for a store that offered much better products at more reasonable prices than Petco. Why? Because our 4 cats needed a dry food that corrected 2 of them of their vomiting problems, & our new chihuahua puppy (now 9 years old) needed a special food for the picky-​est dog in the world! Voila! Centinela introduced us to Lotus pet food – the most nutricious! The Managers & sales reps are incredibly knowledgeable & helpful in guiding you through the myriad of choices one must make at every visit – including picking the best harness & leash for the newest dog additiion to your home, which of course is our newest dog.
Place rating: 5
Los Angeles, CA
Only place I will shop for my dogs. I have two pits with digestive issues and when I started doing some research on what is in their food, I was personally disgusted. Centinela Feed carries a HUGE selection of dog food that has much more nutrients than fillers and have been so helpful in getting my dogs back on the right track. At first my dogs wouldn’t eat, I went through bags and bags of different brands and thank you for the staff here, they advised me that my dogs might be allergic to chicken. So they told me to try the duck.
Wow! What a score! After countless tests at hospitals and vets, this place had the right answers! I have changed them on the Lotus (brand) Duck food for the last 2 years now and couldn’t be happier.
They even have a Lotus Pet Food Frequent Buyer Program. For every 12 bags (same size) you get one free! How amazing is that!!!
Place rating: 4
Los Angeles, CA
Good location and friendly staff. And they have our dog food — Stella & Chewy’s, raw food in various tastes: chicken, beef, salmon, duck, lamb, venison, etc. Probably one of the best dog foods you can find in the U.S. Market! In addition, they have a very good loyalty and discount program.
Place rating: 5
Los Angeles, CA
The best place for my pup! Love the options and the selections they have! My dog loves shopping here. It’s pretty big.
Place rating: 5
Los Angeles, CA
Tima and I are so happy we found this place!
They have a huge selection of everything which is fantastic because I’ve managed to find the perfect food and snacks for my picky eater. She’s currently loving her Stella and Chewy’s frozen patties.
The staff is so friendly and knowledgeable and they have all the patience in the world. They will answer every single question you have.
Tomorrow we’re going back to get some more food and a leash, Tima is very excited!
Place rating: 5
Los Angeles, CA
I have a cat with bad kidneys and have been going to Petco for his needs. I’ve relied on labels to get the best food for my cat. On a whim, I stopped here to see if there was a better selection. Not only was there but this store had something no other store has… Jo.
She was amazing! Not only did she offer a great alternative to the food I usually get but she gave me sound advice on what to feed my cat from now on. She’s better than the vet I had to take my cat to. I wish I would have found her first.
Centinela, Jo kicks ass! Treat her right and give her what ever she wants. Because of her, you may have just gained a lifelong customer.
Place rating: 5
Sherman Oaks, Los Angeles, CA
This pet store is beyond comparison to Petco. You are immediately greeted once you step in the door and an employee will always ask if you need any assistance. I love that I don’t have to hunt down someone when I actually need some help.
We buy our baby boy’s food here. It’s the closest pet store that sells Lotus. We’ve been feeding him Lotus since we got him and love to know the quality of food he is eating is assuring. The store offers other organic brands and toys for all pets. Prices can be a bit pricey but you do pay for quality. However, there are certain items I would prefer to purchase elsewhere.
The store is clean and organized well. They have a special programs for certain brands so check with one if their friendly staff to inquire about.