Jolene Nail Spa

I’ve been going to this salon ever since it opened and I love them. I get a no chip French manicure and it lasts me over 2 weeks and still looks nice. Lynn and Joe are terrific.

I also posted a pic… Love my Mani’s & Pedi’s! Lyn does a great job for me and I never have to wait!

What a waste of money!
Worst French pedicure I have ever had.
The lines are painted crooked and who paints red polish over the white!!!
While I’m getting my toes done a employee is sleeping in the chair next to me, I was asked twice for additional services felt pressured and very rushed.
Never again

I have been a customer here for 5 years. Needless to say I will not return. On one occasion a nail tech cut my toenail wrong causing it to bleed. It never really healed and after a few weeks I went to my podiatrist. After hundreds of dollars later and a painful procedure, I discovered they cut my nail wrong which resulted in the nail growing wrong causing an in grown toenail. Stupid me kept going back but only for manicures. My latest incident involved the owner, Lyn not wanting to accept my membership card for $ 10 off. She claimed the handwriting was all the same and tried saying I wrote it when I have been going to the same guy for a long time. After she could tell I was clearly pissed she said she would take it «just this once.» She has her teenage kids do nails with no professional training and the employees are always either on their cell phone, eating or talking about you in Vietnamese. Stay far, far away from this DUMP. All they care about is money and could care less about their customers. I know SEVERAL people who no longer go here due to either unprofessionalism or just being utter repulsed by this place. Do yourself a favor and go to Miami Nails a few streets over. They are wonderful!

Tried this place for the first time a couple weeks ago. Had a gentleman named loung (im sure im spelling it wrong sorry) he was absolutely fantastic. Great jod. The salon was clean and people friendly. I will return.

Best French no chip manicure I have had. Been here a couple of times for no chip, never did a French until today. Will be a repeat customer!

HORRIBLE customer service!!! After a decent mani/​pedi, I went to pay the bill with my credit card. The girl insisted I tip her in cash so I tipped her the cash I had on me ($ 7) and put the rest on the card. She told me to go to the ATM and bring back cash for the tip! (This was after other customers tipped with credit card and were not hassled). Even after tipping a GENEROUS 30%, that was not acknowledged and as I was leaving she said «next time bring more cash». Needless to say I won’t be going back! Tacky service and tacky décor with the neon lights!

I’ve been going to this nail salon for almost 8 years now and I LOVE it! The staff is so hospitable and friendly (especially Lisa)!!! If you’re looking for a great, clean, and welcoming salon in the area, this place will not disappoint! Try it today!!!

I didn’t have one bad experience here and I’ve been coming here for two years. Lisa is the one that does my manis and pedis and I love them every single time!

I made an appointment for my mother and I for a Mother’s Day gift. It was set for 4pm, when I got there, they told me it was for 4:15. It’s now 4:30, and they have my mother seated in one of their spa chairs, and no one servicing her. I, on the other hand am sitting here, while 2 other manicures were taken ahead of me. My mothers water for her spa pedicure is cold, no one told her how to work the massage features, either. I made this apt. so we COULD DO THIS TOGETHER! I’ve come here before, and it’s been mediocre, but easy since it’s so close. Your tip is pretty much gone because I can’t even sit next to my mom! Tell me, why did I make an appointment again?

terrible experience… the owner hires her 3 teenagers to do nails without beeing license. so be carefull! also they dont know what they are doing. my acrylic nails were done so bad… very uneven and super thick. when i asked the lady to file them to make them look even she was getting upset and started screaming! DO NOT GO THERE. IT IS NOT WORTH YOUR MONEY AND TIME!

I’ve been a regular customer here for close to a year. Each visit has resulted in a nice job by the nail tech. If I want a French I really love the way Jason does the smaller white ends and a perfect under shade of white. The sad news… I wont be Back the owner lady has ruined everything good about her sweet cast of employees and gem of a business. If she is unhappy OMG! My mistake… I requested Jason ONCE. Her need to be nasty to me is juvenile. She made a new points card for my box… I know my dates since I have all receipts. She goes out of her way to say hello and good bye if she is baiting you. If she is angry. she shuns you or should I say me. This place is too High School for me. I come to relax not be bullied. Yikes!

I have been here a few times because it’s close to home, but I have never been very happy. I won’t go back again since my last visit. Here is what happened:
I walked in during the middle of the day on a Wednesday wanting a mani/​pedi, french for both. I waited just a few minutes; while I was waiting, the employees yelled backed and forth to each other from opposite sides of the salon in a different language. Not so relaxing. This yelling took place throughout my visit — it was so annoying/​disruptive. One of the owners did my mani pedi — I tried to be polite and talk to her but, she was very cold and wouldn’t even answer my questions. Then she criticized my nail color choice and gave me attitude when I said I didn’t want no-​chip. Each time I have gone there, I have been pressured into getting no-​chip. When she did my manicure, I was moved over to a manicure table that was dirty. It had not been cleaned since the person before me received their service. Then she forgot to file my nails, and when I reminded her, she argued with me. I wasn’t trying to be mean, my nails just needed to be filed. She continued to insult my color choice, and then she noticed that I was getting pissed. We finished the manicure in silence.
I’ll never go back here again. There are nails salons on every corner, so I will go somewhere else from now on. I suggest everyone else do the same if you want a quality manicure without an attitude.

I love this salon. Will never go anywhere else. The atmosphere is fun and there is rarely an empty chair but they get you in and do such a quality job in such a quick time. They have a rewards program to earn money off of services as well as a high school & college student discount.
Go no where else. The entire staff is so good at what they do. And the owner is Lynn. Not Jolene. That’s her daughters name :)

A good friend of mine told me to try this place after i had a horrible experience at nother nail salon. I walked in on a dead Monday afternoon and asked how much for my nails to be repainted because they were awful. The lady said $ 20 dollars. I replied «$ 20 dollars to have my nails repainted?». May i say that these were my natural nails not acrylics. I told her that it was absolutely ridiculous amount for a repaint. I said Thank you and on my way out i said maybe ill try that nail salon across the way. She immediately said wait wait how about we do it for $ 10 dollars. I accepted it and let her paint away. She was very rude the whole entire time. She cut my skin in numerous places with the nail filer and didnt apologize just kept going. The nails came out bloody and horrible. I told her i will pay no more than $ 5 for the horrible paint job and the skin she ripped from my nails and that i will not be returning. The place across the street Hot Nails fixed them for $ 5 dollars which is their normal price for a repaint and the guy apologized for her behavior and hes not even part of the same nail salon. Will never return there ever again.

I work in Itasca and went here on my lunch break to get a fill. They did a great job & I was back at work on time (which is a first because the other nail salons in the area seemed to take forever). They were very nice & respectful. The place was clean and very modern. I think I found a new nail salon!

Jolene Nails is a clean, decent nail salon. I used to go to a place off Schaumburg Rd and there was a layer of dust over everything and just not a clean place whatsoever. The owner (s) of Jolene make it a point to remember their clientele. Whenever I am there, I notice they know the names of the people walking into their establishment. That is a big plus in my book that they take the time to recognize and get to know who comes into their salon. Most times, there is no wait for me to get in for a pedicure.

My whole family loves it here. I’ve had the following FANTASTIC services: waxing, pedi, mani, acrylic, no chip. I’ve moved, but anytime I’m in the area I make the time to go for a service.
They always remember us by name, even if it’s been awhile.
The owner even let my sister & I bring our entire families & wedding parties in the morning before our wedding before they opened and closed the salon to other guests until our party was taken care of (we both had LARGE wedding parties, it was quite a feat!)

My mom goes here a lot because its close to her home. She seems to like it, but maybe I’m spoiled by the city. The cool thing they have is that included paraffin with the manicure… and its 35 for a mani/​pedi
service though… SUCKS to say the least
The tech i had was constantly in conversation with his colleague sitting next to him… talking about how he got drunk last night. making phone calls while i was sitting in the chair. and at one point went to blow his nose and came back without washing his hands… ewwwwwwww
just really unprofessional…
i dunno i’d rather pay the extra 10 dollars in the city and get great service.