I have had some great pizzas here and some bland ones but this one was awful. I have never had a tart pizza before. The pizza tasted like it was all fetta cheese, it was terrible. The consistency of the cheese was odd too, it was almost grainy. We ordered several different pizzas and all of them tasted odd. The problem with this place is inconsistency. I am going to throw the rest out and order from somebody else. I used to like this place but I want a reliable pizza place.
Drew M.
Place rating: 5 Elgin, IL
I try a lot of pizza due to my «American Food addiction»(or at least that’s what i’m calling it) and i’ve tasted most of the favorites from Giordanos to Lou Malnati’s down to Little Ceasars, and consistently Macianos is just killing it from crust to crust. Their a little more expensive then your local Rosatis or whatever you have but not outrageous and well worth it. No matter the size we get this pizza gets devoured by everyone. They’ve improved their delivery time and become a staple in our household. Maciano’s for the win!
Jamie E.
Place rating: 1 Elgin, IL
Lasagna was cold in the middle. Server never came back to check on us. Did not get drink refills. Very disappointing. Best thing was the free bread.
June B.
Place rating: 4 Carol Stream, IL
Have eaten here many times with family. Food has always been fresh and well prepared. Love the pizza! To date, we have never had a problem with the food or the service. Desserts are good too, but have only had it once or twice and shared it with others. Portions are good size so I usually don’t have room for dessert.
Emily E.
Place rating: 1 Elgin, IL
First time I was there we called for reservation was told ok and said we would have a table and then found out oh no we don’t take reservation but a family that came in after made a reservation smh… Second time(tonight) go to use a coupon advertised in money savers and you say you only limit one per use which isn’t stated you might want to put that on the flyer…
Vee O.
Place rating: 1 Elgin, IL
My family of 5 have dined and ordered delivery many of times since we live very close to this restaurant. They are very inconsistent with the taste of the food. Today we ordered 2 different side salads that are now 6.95 each for a small container. Usually we don’t mind paying that much for a side salad but today the portion size was so off I thought it was a joke. Literally so little that it was comical. We also ordered 2 types of pasta and it was so flavorless I threw it out. The calamari was so oily we couldn’t even eat it. These are all things we have ordered before and have been satisfied with. On top of that they forgot my dessert order and when I called to let them know(this wasn’t the first time… happens almost every time) they were rude and asked if my husband could go back and get it. Who does that? I finally just asked for a credit to my card. This place has gone down hill BIG time. Last time I’ll ever order. They have little kids working there that don’t know what they are doing. Nothing negative towards the kids. It’s not their fault management doesn’t train them. I hope you guys read this and actually do something about it. You’ve lost a customer that use to order at least once a week and catering as well.
Justin F.
Place rating: 2 Elgin, IL
The food is average. The pizza is above average when they don’t burn it. We have ordered for years from them but we stopped. The prices have just gotten too outrageous. A deep dish Lou’s is cheaper than their thin crust pizza.
Cicely A.
Place rating: 4 South Elgin, IL
If you’re a chocolate lover you must get a slice of their chocolate cake!!! It’s as good as it looks!!!
Andy F.
Place rating: 3 Elgin, IL
Had the spaghetti w meat sauce dinner and ravioli dinner… cheese ravioli tastes like the frozen kind you can get from your freezer section… spaghetti was nothing to write home about… sauce was meaty but bland… tried to give me a leaking bag with my carry out order… Full parking lot but everyone at the restaurant next door… that’s usually an indication that something’s not right… pleasant employees though
Thibidoux R.
Place rating: 5 Cary, IL
They should rename this place ‘Macia-YES’s’ … They make a really really good thin crust pizza. The Sausage Classic is our«go to» pizza. We have also had their pasta and it is always delicioso … We usually get the food to go but it’s also a good place to eat in as well. It is kid-friendly.
Gina L.
Place rating: 4 Gilberts, IL
My neighborhood pizza joint… love the crispy crust and good service. They got an order wrong the other day and without me even asking sent me another pizza. I liked that I didnt have to ask. Oh and their pizzas are really good too.
Janet C.
Place rating: 5 Prescott Valley, AZ
We flew in late from Phx and felt bad for coming in right before closing. The staff was very friendly and the price is perfect. We ordered a pizza and salads and are very pleased with both. Highly recommended.
Greg M.
Place rating: 2 Elgin, IL
Well, this is a mixed review. My wife and I have had several good meals in the restaurant. However, we have tried pizza delivery fiver times and are thoroughly disgusted. We are convinced that whoever«runs» the place on weekend evenings is depriving some small village of its resident idiot. First time we tried delivery it didn’t arrive for over an hour and when we called we were told«something» went wrong and they would get our pizza to us as quickly as possible. After another hour plus it did arrive. We have a simple, easily found address. We were never given a better explanation. We excused it as a one-time thing. Months later, we tried delivery again, and it arrived just fine. One out of two, 50% satisfactory. Third time, I ordered Chicago Style and we were delivered thin crust. Okay, called and they apologized and gave us a «credit» we could use on our next order. 33% satisfactory, with a «fix». We waited a few months and decided since we did like their pizza we would try again. Called in our order and then asked for the credit to be applied. Well, they had no record of the credit. After several people on the line the«manager» finally agreed to give me the credit. Okay, a 25% satisfactory, with another fix. Fast forward to last Friday night. Called in our order for Chicago Style and got the usual 45 minutes to an hour. Waited for an hour and 15 minutes and called. My wife was informed that they were sorry but it had to be remade. They did agree to «comp» the pizza, so we only paid the delivery charge when it arrived 2 hours and 30 minutes after our first call. One out of five, 20% with another fix. But, never again. My belief is that another delivery order will bring another failure and I don’t need or want the hassle and aggravation. Never ordering delivery from them again!!!
Scott S.
Place rating: 4 Bartlett, IL
Solid. I recently had a calzone. It was probably the best in the area, not to greasy, fresh, and cooked perfectly. I had the seafood past recently, it was really bad, not a lot of seafood, not a lot of pasta and it was in a bucket of white wine sauce that wasn’t good. I wish I could give it 3.5 but 4 is fine.
Sara B.
Place rating: 3 Wheaton, IL
Nothing special and nothing that blew me away. Pizza is pizza. the noodles we got for the little man we noodles. bread was good. Caprese salad was fresh. REALLY over priced and there were about 15 people working, we were the only table and still waited a good thirty minutes for a pizza.
Dee W.
Place rating: 2 Hampshire, IL
We are limited in our little town to options for delivery. Maciano’s is hit or miss. Sometimes it is good and other times it is meh. We ordered last night a 20 inch pizza. It looked small so I took out the tape measure and it was barely 18 inches and well done does not be charred and burned. Recently we seem to have much more of the meh moments and with our experience last night they are likely to be on the naughty list with us for a while. The girl answering the phone literally asked what would I like for her to do about it in a snippy tone. I said nothing and hung up. If they could be consistent this place as the potential to be so much better than they are.
Brittany H.
Place rating: 5 Chicago, IL
They have amazing customer service! Always so pleasant when I call in my order and the food is amazing! Very pleased :) Plus the delivery drivers are awesome too!
Amanda O.
Place rating: 2 Elgin, IL
When we first moved to the area at the end of 2010, we thought we hit the jackpot with fantastic pizza. They were always good, with fast service and delicious pizza. It’s unfortunate, but over the last few years the place has just gone downhill. Pizza delivery is now hit-or-miss. Sometimes your pizza is ok, sometimes it’s burnt, and sometimes your order is wrong, or they are missing something from your order. A few times I have called to complain(especially about a burnt pizza) and the manager on duty has comped a pizza. That’s all well and good, but the times I have called because we were missing parts of our order — sometimes they forgot our soda, other times they forgot some of the food like wings or bread sticks. The only remedy in those instances has been for the driver to go back and bring us what we ordered. If it was food, it’s brought cold. Never a complimentary dessert, or comped item, or coupon — which I feel should be offered in those instances. They didn’t do their job and the only thing they do is bring what they should have included the first time they delivered. Experiences like that really leave a bad taste in my mouth(no pun intended) and I’m less likely to offer them repeat business. I’ve been hesitant in that past about trying a new pizza place, but recommendations on other places from friends make me question why I stick with Maciano’s. I’ll be trying new places in the future.
Calab N.
Place rating: 2 South Elgin, IL
Food– dry pizza, decent pasta and bread sticks, Ok salad, and overall just kinda bland
Kara S.
Place rating: 5 Byron, IL
Dont be misled by the strip mall location. Its not really a ‘pizza joint’. I ate lunch here with my teenage daughter and mother. We had a fantastic meal. The caprese sandwhich, Cesar salad, and angel has pasta were all very very fresh and delicious. It does take a little longer because its made to order, but they have wonderful fresh bread and LaVazza coffee! Relaxing atmosphere to visit and ubwind! A real treat and great addition to the area. We will be back to try more!