Chase Bank

Nice corner location, mple parking. Easily accessible from Main St, big signs all over and avaialbility of two ATM machines, makes it a great location for short & easy transactions whilst the bank is closed!

I honestly have never been to a bank that isn’t jam packed with people waiting to be assisted so when I came to this branch I was quite surprised and pretty happy that I would be in and out.
I needed to wire some money (two separate occasions) so I needed someone to actually help me. There wasn’t a clip board where you can write your name down on a waiting list so I just sat down where a person told me to sit and wait for a banker. I waited and still no one would come and help me out. I stood up and asked the person who told me to wait if any of the bankers that I see not assisting people would be able to help me out. Finally one of them helped me and after 15 minutes to process a wire transfer I was out. I was pretty disappointed, but figured maybe it was a one off situation.
On my second trip for a wire transfer the same events that took place the first time happened. I was waiting while there were available bankers and finally someone came over to help when I asked if I could get someone to assist me.
This time the wire took longer because the banker might have been newer. He also input the wire information incorrectly. If it wasn’t for him asking me to look over the document before he put it through he wouldn’t have caught that mistake. Mind you the transfer information was printed out by me and not written by hand so it is somewhat baffling that the banker would not be able to read printed text, but that is neither here nor there. 2 so so visits would normally be enough for me never to come back, but this location is a stones throw from my job so it is convenient. You know what I realized? Convenience doesn’t outweigh quality of service.
I went one final time to do something with my IRA. Again I was asked to sit and wait for a banker. I sat there for 15 minutes and instead of asking one of the bankers that wasn’t busy to help me I just left and went to a bank by my house.
I know this is an isolated experience for me, but it happened on 3 different occasions. Once I walked in and heard a banker say buy to a customer as if they were buddies. I thought I could probably build that type of experience, but I don’t think it is going to happen. I will come to this location to take out money, though, because that is easy as pie here.

I never thought I would write a review of a bank, but Chase in El Segundo on Grand makes banking a pleasure. Each and every employee is efficient and seems sincerely happy to help. I have never had a question they couldn’t answer or a problem they couldn’t fix I just love, love, love Chase Bank. I will never change banks!

I recently opened a high school checking account for my daughter.
This is an awesome little branch with very personal customer service.
Also this location is NEVER busy so no lines ever: P
After we opened the account, my daughter and I walked over to Coldstones Creamery to test out her new debit card but it didn’t work. We went back to talk to our banker and he verified the account was active and the funds should have been available considering the account was opened with cash.
It turns out that it just needed a business day and I recently got a message from our banker (Felix) to follow up and ask if my daughter’s account was ok.
I also opened my accounts here when I used to live nearby and the bankers @ this location have always been very helpful whether in person and are always accessible by phone.
* I especially love Chase’s mobile app on my iphone! My daughter and I both have it: we can constantly check our balances, transfer money from my account to hers and deposit checks all from our mobile devices anywhere, everywhere!

finally made it inside… NO TELLER WINDOWS!!! huh??? freaky.
the tellers that i’ve dealt with were nice. they didn’t lose my money. parking is great in that little plaza. convenient and efficient location.

This is a decent bank in a small plaza. There’s never much of a line and they don’t have bulletproof glass between you and the teller! That’s got to be a good sign of a safe neighborhood, right?
I went in to get a cashier’s check and my teller was great at suggesting alternatives to save on fees. He was very patient and took care of my needs. Some of the customers must be regulars because they were very friendly with some of that ladies in the back area of the bank.
They were understaffed at the desks out front though — I guess they really only have one guy handling those duties and he was out for lunch.