Let me start off by saying that the West Covina location is closer to me BUT I drive a little extra to this location because of their excellent customer service. Never had a bad experience in this location and the staff is always helpful. I do not drive to West Covina anymore because of their bad customer service. I don’t care if I drive a Little more miles If it means I will be serviced nicely then I am all for the drive.
Charlene G.
Place rating: 5 Rosemead, CA
Great place to shop. The girls there are on top of there game helpful and fast service
Selena V.
Place rating: 5 Rosemead, CA
I absolutely love shopping here! The girls that work here are so welcoming, helpful, and friendly. I have never had a problem shopping here and it’s my go to Cosmoprof :) store is clean and usually always stocked :) love it
Veronica D.
Place rating: 5 West Covina, CA
Like the rating says As good as it gets! The Staff is always friendly, helpful, and they always tell you the sales they have. It’s always clean and organized.
Jil S.
Place rating: 1 Montebello, CA
They have the worst customer service. I had gotten a curling iron from them a week back and still in the box and when I tried to exchange it the store manager, this lady called«Sam» was extremely rude. I felt I was prejudged on my accent, and she treated me as if I’m some dog who does not understand. I would never shop here ever again.
V T.
Place rating: 5 Arcadia, CA
Love shopping at this professional only store. Their hours and location is much better than their competitor. The layout is nice and easy to find things. The staff are always friendly and helpful!