Evans Tire & Service Center

The Pirelli tires make a difference in how the car handles. I feel like the car rides better, is more safe. I am happy with my overall experience. Well worth taking your car here. Makes my commute so much better!

Manager Mike, Charlie and the rest of the Evans Tires crew always take good care of me. When I go there know I won’t be up sold on unnecessary work. They are very knowledgable, will go over the work with me and let me know any recommendations without the pressure of a sale. Those guys are prompt and reasonable in price, but knowing the customer service will be honest and friendly, always keeps my business coming back! I would give them a 4.75 stars if I could! Thanks guys, appreciate it!

i had a totally horrible review written about Evans tires in El Cajon. BUT i’m here to say i was wrong!!! so, i’m changing my review.
i was tire shopping and came upon a good deal from Evan’s tires. So, i called and made an appt. The person on the phone told me what tires would be best for my car. They weren’t the ones on my car at the time, they would be smaller. The operator assured me that i should get the smaller ones, saying that it would improve my gas mileage tremendously.
That day, i went to Evans and got those tires put on my car. When i left, i thought they looked really small, but figured they knew what they were talking about. After a week of driving, my car didn’t ride the same. The gas mileage did not get better as promised by the person on the phone representing Evans.
i emailed many times for a month. Called the 800 number many times about my complaint. no one ever responded. Finally i was fed up and got the number for corporate. Funny, but then the manager from Evans El Cajon called me back. Apologized for everything and offered to replace the smaller tires for brand new larger tires (the size that was on my car before this mess happened). They did a great job.
I did find out that it was a call center employee that talked me into the other tires. The call center employee used to be a stock broker. So, i can highly recommend buying tires here, but do NOT call the 800 number. Go in and talk to them in person.

Mike was great! He hooked me up with some tires and quoted me for some other service I’ll need to get done. No pressure here. He was very honest and his crew was great. He even hooked up my fiancé with her tires by driving to another location to get them! Everything was very easy quick and professional. Highly recommended

Had a nail in my tire and they fixed it fast and got me on my way. Great service and very friendly.

This is a mixed review. Had good service on one of my trucks once and then a total let down with no apologies the next time. Made a Saturday morning appointment to bring in my Motorhome to get new front tires. Dropped off and they said it would take a couple of hours. A little miffed as I had an appointment I thought they would hop on it. What is the point of an appointment then. I took off on a walk just to get a phone call an hour later saying they couldn’t get the motorhome in the shop. Said they usually subcontract out the lift and tire change to Ramos tire across the street and since they aren’t open on the weekend I was out of luck. Why would you schedule an appointment with a motorhome on a Saturday knowing you couldn’t lift it. I drove from Alpine and Back again for no reason and gave up nearly 3 hours of my Saturday morning. Was told as I picked up my Moho to just return during the week like it was no big deal to drive back into town during the work week. No Apologies or acknowledgement of the pain in the butt they caused. No thanks, I went to TCI tire center in Lakeside and was treated great. Sorry Evans you blew it.

We have been bringing all 3 of our cars here for so many years. But this past experience I had today absolutely took the cake! Mike was amazing to say the least! He helped me pick out the perfect rims for my car and I thought it was very sweet of him to tell me about how his daughter has the same car as me and that the rims I had chosen were the same wheels she picked too and how amazing they look on the car! When I picked my car up I could not believe how amazing it looked! Way better than I had even hoped. Mike has above excellent customer service and went above and beyond anything I could have asked. He is such a nice guy and truly has the customers best interests in mind and will honestly do anything he can to help you out and makes sure everything is perfect! Bottom line… go to Mike, you will be very impressed!!!

I’m so thankful for Evans tires helping my fiancé and I both my front tires were bad we called and went to places hoping for a good price on two tires since we were tight on money and when we called Evans tire they could work with us which was amazing they took the car we got a call saying that one of my tires bolt is about to break if they take the tire off and that’s gonna cost more money to fix we said just leave it that tire on cause we can’t afford and so they were got a call again and they said they fixed the broke bolt that holds the tire in and put the new tire on there at no charge they literally saved our life’s cause we barely had enough money to get both tires I couldnt drive my car around with it tearing and showing wire scared it will blow up with me going to work or with the kids Inside with me… this Evans tires is a life saver and I mean a life saver and I’m so thankful

Evans tires had excellent customer service. Took my car in with a tire that had a slow leak. Tyler took excellent care of me. Repaired the tire rather than me having to buy a new one. Tyler was incredibly courteous and informative from start to end in helping me.

Watch out people! I went to get alignment of tires and they gave me a list of stuff they said was URGENT I get taken care of right away and that car wasn’t safe to drive. It was 6pm and I was tired so I decided to risk it and go to my mechanic next day. I drove home, no problems, and when my mechanic checked everything there was only one small thing to be fixed. Evans wanted approx. $ 600. To fix non existent problems! Rip offs so double check anything they tell you. Customer Service there very nice but unfortunately it appears they make their real money on bogus repairs! They tried to frighten and pressure me into authorizing they do the work.

Great customer service found the noise problem and fixed it for us right away. You guys TOTALLY WOWED us!
Thanks guys we’ll be back!

Got a nail in my tire. Went into Evans without an appointment. Tyler took care of me and I was in and out within a half hour. Super fast and easy! Will definitely go back.

I don’t give them Any stars. They’re rude, disrespect and the last thing from professional. Ha. Save yourself some time with ignorant people and go to another Evans tires.

VERRRY IMPRESSED. CUSTOMER SERVICE IS EXCELLENT.
I was in the waiting room, waiting for a nail to be taken out of my tire. Tyler is the one who was at the front desk. He said, «I’ll be right with you» as soon as I walked in. He was friendly to me and told me it would take about 20 minutes to get my tire fixed. I think it took that amount of time, or less.
As I sat and waited, I heard Tyler helping other customers and he was extremely respectful, thoughtful, and friendly.
I am so happy with the service that I will go again… I am going to stop going to my «old» car repair place and begin coming here, where I feel welcome!
THANK YOU!!!

Came in to get a flat fixed. They were able to squeeze me in almost immediately and what I thought would be an hour wait ended up being 5 minutes. Top notch.

Evans tires always does an excellent job taking care of mine and my husband’s car needs for a great price, which is why we continue to come back again and again. They are fast, efficient, and friendly. Today John and Mike, the store manager, took great care of me and my car needs, they’re so nice and friendly and ever so helpful and knowledgeable. I would definitely recommend Evans tires to anyone and everyone I know! Thank you again John and Mike and the entire Evans tires team!

Dishonest employee. Went here to rotate tires I had bought for them 7k miles ago. I arrived when they first opened. The counter guy asked for my keys, «inspected» my tires and said they were «no good and I needed to replace them.» I promptly left and went to a nearby tire shop where they were rotated. I asked the tire person at the other shop how my tires looked and he stated «they have a lot of life left on them.» so much for honesty. Hopefully people don’t fall for their dirty tactics and buy new tires when they aren’t necessary. Shame on Evan’s tire!

Evans Tire & Service Centers — «We did the work — We just didn’t do it right!?»
In December 2011, I took my vehicle to Evans Tire & Service Centers to have a damaged tire repaired. Within minutes of my arrival, I was approached following an «unsolicited» courtesy inspection and told the car was in need of $ 1350.00 of preventative maintenance repairs. Before this «inspection» my vehicle (purchased new in 2004) was routinely maintained, had 124,000 original miles, NO under car drainage issues and was in optimal driving condition. List of repairs not needed or conveyed as done which a vehicle breakdown 3-​weeks later proved were never performed includes:
* Radiator flush/​preventive maintenance service package which — if done — would have involved radiator hose inspection AND pressure check with engine running once radiator was emptied and refilled (car overheated 3 –weeks later damaged hose detected after radiator noted to be dry — indicating work not done);
* Installation of 4 new platinum sparkplugs (new spark plugs installed 3 weeks post Evans service due to rust and wear erosion noted by new garage — indicating work not performed, F.Y.I. new plugs normal wear 100,000 mile lifespan);
* Starter Battery inspection to detect life expectancy — no problems reported (car’s battery had to be replaced 4 weeks later because it died on its own — indicating work not performed), and;
* Replacement of vehicle’s oil pan («last minute» expense add-​on required due to mechanic’s inability to replace car’s original oil plug once oil pan drained — repair questionable since vehicle never leaked oil before car worked on).
Within days of Evans «service» my vehicle began to «leak» fluids. Taking notice the car was returned (3x before re-​serviced) with pictures of the never before in existence «fluid rings» shared. The oil pan was resealed and the car appeared to be «leak» free for 10 days until on January 4, 2012, when I approached the car to find a large «puddle» of freshly accumulated fluid.
Upon noticing the drainage AND before starting the engine, I checked the vehicle’s fluids — accept for the radiator which couldn’t be viewed because of poor lighting conditions — and everything seemed to be okay. I got into the car and drove a few miles before the vehicle began to overheat. I shut-​off the engine only to discover the car’s radiator was completely DRY! I placed a call to Auto Club (AAA) and had the car towed by and to USA Towing & Recovery — an advertised AAA approved auto repair facility — to have a «fresh» inspection performed.
Upon my arrival, I paid an additional $ 85.00 for an independent vehicle inspection (normally «free» to AAA members) and gave USA Towing a copy of the Evans invoice of recent repairs ($ 1354.73) to determine what work had been performed. Four hours later — following a supposed «new» inspection — I was told the car’s radiator hose had a «huge» gaping hole and would need to be replaced (not so see picture of damaged hose). I agreed to the repair and asked that the damaged hose be returned once the work was complete.
When I picked up my vehicle, I spoke to the mechanic who worked on the car due to the required repair. When questioned, he stated everything listed on the Evans December 2011 invoice appeared to have been done. When I asked about the hose replacement given the recent radiator service package conveyed, he couldn’t offer an explanation other than to say he’d done his job. When I got into my vehicle to leave I had to return (twice) to have the engine light reset before the problem was resolved.

Early the next morning, I took my vehicle to a 3^rd repair shop (Andy’s Auto Repair) to have the car inspected AND without the shop having knowledge of any previous work performed. Upon inspection, I was told my vehicle was in need of a new battery and new sparkplugs based on visible erosion, rust and wear (see pictures of worn sparkplugs Andy removed). I authorized the new repairs with the old parts returned and visited Automobile Club’s Headquarters — La Mesa Branch — to lodge a complaint for fraud against USA Towing & Recovery (shop charged $ 85.00 for vehicle inspection they didn’t perform) based on the shop’s affiliation with AAA.
I filed complaints with the California Bureau of Automotive Repair and was told the agency would not get involved. On March 08, 2012, I sued Evans Tire & Service Centers, USA Towing & Recovery and AAA in San Diego Superior Court for fraud with the Businesses’ defense, «We did the work — we just didn’t do it right!?»
In February 2014, the lawsuit was dismissed because the judge didn’t want to acknowledge me as the sole witness appearing on my own behalf on the day of trial. (I was acting as my own lawyer and the judge didn’t want the case to go trial! And NO, using a lawyer doesn’t make a difference. See upcoming reviews for more details.)
Unfortunately, hard times seem to bring out more crooks than honest people.

Ive had mixed experiences with this shop, but overall im satisfied and have given them more business recently.
One time I asked to have some bearing races knocked out of a loose spindle I brought in and they charged me $ 60, which was a rip and the counter guy knew it. But the tech charged that much time on the contract so that was the price.
Now the counter dude wasnt a douche and understood why i wasnt happy with the high charge just for using a friggin press (easy and quick) and he was cool enough to throw in a free oil change on the receipt — all good by me right there.
Stuff happens but these dudes have shown me that they care a bit. Ive been helped honestly many times and they have never done anything bad to any of my vehicles.
These are normal dudes and arent smiley or sweet — they are mechanics and techs. I dont expect to be catered too or treated super nice — its a repair shop: a different kind of service. These dudes, both counter and techs, have never been rude to me or anyone Ive been here with. They always got my job done and there were never surprises (save the $ 60 bearing pop)
I was pretty surprised to read all the ‘dishonest’ reviews here just now. I admit, I am a car savvy, middle-​aged guy and not the easiest to fool in this settings. That could have somethig to do with it, I dont know. All I know is Ive never had issue here. Its done when they say, they call when they say and they did extra side work (bearings) that they didnt have to do for me.
These guys are alright in my book

I have never been so disappointed with a tire service before. If you want disappointment and to be screwed, THIS IS YOUR PLACE. They treated my husband and I very unprofessionally and unwilling to work with us to fix the problems their technician caused.
My husband went there yesterday to replace the tires on our car. When the car was done the Technician told my husband with a «manager» standing next to them, they almost killed our battery. When my husband left, the car would not go faster than 20 miles an hour. He turned around and took it back since the check engine light, battery light, and traction control light were all on. They told him to drive it a bit and they would go off.
Today, we cannot put the car into gear without it dying. When I called over there to have someone come get the car or to have someone bring me a battery — seeing as how their technician ADMITTED to DRAINING MY BATTERY. They told me they couldn’t be sure it was their fault and I had a weak battery because it had corrosion. They also told the manager/​supervisor they had jumped my car before giving it to my husband, but never said anything to my husband before he left the store yesterday.
After about 10 minutes of Alex contradicting himself on the phone, he hung up and called me back. He spoke with the Manager. The manager did remember the car, my husband, and the issues it was having when my husband left and returned. I was then told they would pay for the tow company but I HAD TO CALL THEM AND SET EVERYTHING UP. They still won’t take responsibility for the technician and my battery. This is not something I should have to do. They are fully capable of calling a tow company or sending someone over who can replace my battery.
I don’t trust them to do anything at this point, I’ll replace my own battery.
I will never return to this company and I don’t think anyone else should unless you want a dead battery, spend extra money unnecessarily due to their actions, and a bunch of people who won’t take responsibility for their actions even after they ADMIT to their faults.