My husband and I decided to get an in home humidifier installed. After much research, we decided on an Aprilaire system. AC Concepts is the certified HVAC recommended by Aprilaire for my area, however, he is located approx 25 – 30 miles away. We decided to call a local HVAC company who told us it would be no problem installing the unit we wanted. When the first company came out, they tried to sell us a different brand(Lennox) and wanted to charge much more than we had budgeted. I then decided to take my chances on AC Concepts. The gentleman I spoke with on the phone was very knowledgeable about the Aprilaire system. Even though he was farther out, he gave us an estimate much more reasonable. He even helped save us money by letting us know that the more expensive unit was overkill for our home and suggested a less expensive one, which has worked just fine this past winter. They came out on the scheduled date, installed the unit, and walked my husband through on what we needed to do with it. They are very professional and their customer service is beyond exceptional. Any questions we’ve had after it got installed, they’ve answered completely and to our satisfaction. I would highly recommend AC Concepts to anyone.