Can Do Fitness & Wellness

I’ve been a member for a few weeks and I love it. The kids club is amazing. They have a system where you can monitor their activity. In terms of classes, no one in the area compares. I’ve been a member at these other places nearby and truthfully, once you step inside you notice the difference. A well established club– reminds me of Equinox or NYC Crunch. My trainer was good– his name is Rich– ask for him when joining. All in all, from service to machines, to peace of mind and cleanliness, I can’t say enough. Just try it– you won’t regret it.

I just switched to CANDO and I am very very happy with the decision. Let me start by saying the staff are always smiling and offering to help you in any way possible. The customer service is phenomenal. Next, there is always someone cleaning. Right down to the front doors in the parking garage. The equipment, bathrooms, and floors are always clean. The members are great. Everyone is friendly and considerate. The equipment is put back after use and not just left laying around. The group fitness classes are great. I’ve taken 5 different classes so far, and I have yet to be disappointed. The group fitness coordinator, Linda, is a great resource and can suggest the best classes to help you reach your goals. The locker rooms are clean and spacious. You don’t feel like you’re exposed while changing. There are also private changing rooms for people that are more modest. This gym is definitely going to become my home away from home.

Canceled my membership few months ago still getting charged ! DO NOT EVEN STEP IN THAT PLACE !!! Terrible place everything is old and smelly. Staff is terrible and rude. Terrible place the biggest mistake I ever made, I got sick and tired calling my cc company to dispute the charges every month. Even with a cancellation notice still getting charges on my card never ever again ! AVOID THIS PLACE AT ANY COST

I have been a member at this gym for less than a month and I go about 2 — 3 times a week as time permits, and every time I have an excellent experience at this gym. I have been a member at many gyms in the area (24 hour fitness, Equinox, New York Sports club, Fitness Factory) and I must say that Can Do fitness has been the best experience so far. The locker rooms are clean and well kept and the equipment is clean and the gym floor is rarely crowded. The facilities overall are in very good condition and the front staff is friendly and professional. I have not yet taken any classes or tried their juice bar, but I don’t anticipate any issues with those. The steam room in the bathrooms are in terrifice shape and very clean and the steam is very powerful and I feel that I am getting my money’s worth. I got my membership through Andrew and he was very helpful. I would recommend this place over Fitness Factory in Edgewater Commons which I have also tried out for some time before joining Can Do Fitness. I highly recommend this gym.

The management and staff are courteous and accommodating. When I had an issue with my membership, they were able to straighten it out right away for me.

I have never experience such a horrible costumer service in my life. They have been charging me for months after I have previously canceled my account 3 times before. When I called them this morning to complain about this problem ones again the head manager came on the phone for few second telling me some nonsense excuse and with out letting me respond back he hangs up on me.
How dare you treat your costumes the way you do. NO ONE SHOULD EVER GO TO THIS GYM. They are rude and disrespectful.

Coming from Manhattan and having plenty of options for so many fitness facilities. I’ve found Can do fitness to be a full service gym from spinning classes, personal training, juice bar, Spa, and plenty of parking at a low monthly (group) rate. One can’t go wrong considering it’s only a 5 minute drive from my house with awesome New York City views!

I want to respond to the tips I posted recently regarding various maintenance requests. Obviously someone in Mgmt is reading Unilocal reviews because some of my requests were answered and I applaud Mgmt for listening to feedback and acting on it.
Thanks for the new v– bar handles Hoping the rest of my requests do not fall on deaf ears.

My secret gym with that best view of the nyc sky line.
Basically know the whole staff because I see them every day.
They have daycare and I’m not talking about a room with some dinky toys. I’m talking about a big room with huge natural light. And all sorts of toys for all ages and a great childcare team lead by Ms Holly.
Yoga classes are amazing with my yoga guru Carlos! And they have a fully equipped Pilates room for group class or for privates.
They just went through a small renovation and a change in ownership. Only better things are ahead! And it’s already my oasis.
Did I mention they have a sauna and a steam room in the locker rooms!!!

This gym used to be the première gym in Edgewater. It isn’t anymore. This gym has gone so downhill in the past few years. It’s filthy, disgusting and gross. The equipment is broken and dirty, the weight room is constantly a mess with dirty towels, empty water bottles, cans and coffee mugs everywhere, and don’t get me started on how there are more weights and plates on the floors than on the weight racks. The employees and management never clean up.
They claim that they replaced the old broken lockers but all they did was replace the doors. The actual lockers are still the same and the doors now require locks where they used to be digital. They painted the locker rooms an ugly yellow color and the new carpet doesn’t match. The showers are still filthy, the toilet seats are broken, the towels are worn, dirty and gross. They are stained.
They got rid of the cardio deck on the 2^nd floor and made a «functional area» that no one uses. Koi Spa is gone and now that area sits empty. On the third floor they bunched all the equipment into one one area so when you use it you are practically one top of each other and the placing of the equipment doesn’t make any sense. They have the leg curl machine at one end and the leg press at the other end. It’s hard to remove weights from the equipment because you could easily fall over another piece of equipment.
They used to have over 80 classes now that’s been paired down to about 30. All of the good instructors left (I don’t blame them). They constantly run out of stuff at the shake bar and it takes forever to get new protein or almond milk.
They blast the music like you are in a club. It’s so loud that you can’t focus on your workout.
Totally not worth the price! If you want a gross gym feel free to join. If you want a nice gym, find somewhere else. The only reason it got one star is because the people at the front desk are friendly.

This is a great gym. I’ve been a member for several years now and it’s been consistently good. They have great group classes. Also the daycare is wonderful — my son loves going.

Great facility. The staff is friendly and welcoming. Love how they have fresh towels on site and it is never crowded like your local commercial gym. New cardio machines are awesome and parking is never an issue. Glad to have made the move to this gym.

True it was very clean, and very nice. The view was astounding, and was refreshing. The crowd is very professional but If you plan to join a higher end gym yet they seem to insult you by not giving your full attention, well it seems that you don’t deserve my money. I might be young but does that make me inferior? Your assumptions are wrong and your attitude needs fixing. Don’t be unhappy to see a potential client, don’t half ass your job and don’t work if it makes you unhappy. But everything else about the gym was spot on. The only two things are the high expected price, and the unsupportive person trying to sign us (me and my girlfriend) up for a membership. Maybe I’ll come and see you again later but for now I’ll find a new gym to fit my needs.
*just moved to north Bergen
*actively looking for a good gym
*young but financially stable

Please STAY AWAY
After my 2 years membership end i decided not to continue Cando and I said one of the manager my membership ending i dont wanna continue let them know.
They still charging to my credit card and they are not refunding
Which kind of a customer service and business is this.
Thats why they are loosing customers.

I am not sure why I am a member and pay these guys a dime. You are lucky if you get a locker that works in the mess they call a locker room. The place has so much potential but poor management. They have been taken over and other than the gossip and Google you would not know. No new signs rebranding etc. Just the continuance of bad service.

Great gym, very clean facilities, all the equipment you need and a friendly staff. Decent spin class also

After all of that hassle… It happened again this month. And this time it wasn’t the old management’s fault. New management was nice about it, but geez I have spent way too much time chasing down erroneous charges… That just shouldn’t happen… especially since I paid for the year up front (not cheap) to avoid the hassle.

STAY AWAY!
RUINED MY CREDIT!
I cancelled my membership about a year ago. Today I decided I should do my yearly credit check, to my surprised they sent me to collections for a $ 750 fee!!! No letter. No emails. No calls. Just here… BAM!
I did cancel my account because I moved out of stay and because I had proof of my new address which it clearly states on their contract no harm no fault as long as I provide proof. They processed everything, said ok and I went on my merry way.
I did find out from my old neighbor that they did the same exact thing to both his wife and him. He is still disputing the charges.
1) last I was there they charge $ 70+ for a monthly membership. Their equipment is old, the mats are coming apart and flake, not worth it.
2) They suck! Plain and simple. I was lucky enough I had to move to get out of that contract. (But that didn’t turn out well)
I can’t wait for them to open tomorrow to rip them a new one. This is very annoying and very disappoint.

Worst gym ever. Here is my story: I have gone for vacation for two weeks and my credit company gave me a new credit card. Then the gym send a letter to me said they would like to credit my late fee back to me because this was the first time for the late fee. However, they still charged me the late fee. The I called the manager three times and the manager told me everything should be ok and I could see my refund in 10 days. Now it has been 15 days and I still did not see my refund! Now I come to the front desk, they told me to call their bill department. I should say, their bill department won’t answer any phone calls. I have been stuck in this gym for such a long time and now I am going to leave this gym forever. And remember: they have a 30 days policy to cancel the membership! Or they will charge you the full month for 94 dollars! Well, I am going to complain them on BBB.

Its a great gym. I love all the classes and Kevin the trainer is great!

Thief they are pure scammers they will lure you to a new contract and say it is month to month base and you will see multiple charges on your account which they can’t even explain. Please avoids this gym at whole cost, they are crooks and don’t give them your card, it is a shame what they are doing to people. Their stuff is uneducated even their manager has no idea what he is doing. Please beware!

I love this gym! It’s very clean, lots of great machines, usually never gets very packed. The childcare is awesome! I love that I can watch my son on the tv screen above my elliptical. The hours are pretty good too.
The staff is friendly and professional. The smoothies are delicious, though pretty pricey.
My only reason for knocking off a star is the lack of classes. They only have classes before noon and after 5. The easiest time for me to come to the gym is between my sons naps, which is usually between noon and 3pm, that’s also the only time the childcare doesn’t watch kids. So, it’s tough for me to get a good workout.

Gym is sad, lacking, and uninspiring.
Can do tries to be a premium gym, the most expensive in the area at least and it falls short of expectation. I used to be a member 7 years ago and absolutely loved it. It was well maintained and very clean. I recently went for a trial and now it is just sad and depressing. The equipment needs some TLC (the mats, foam rollers etc all need to be replaced) and maintainance has fallen through the cracks. There is not antibacterial at the stations, just poor management!
For the price, I would just go to 24 hour fitness. It’s $ 10 cheaper per month and BRAND NEW. It has a pool too!

Great staff, affordable monthly prices and extremely spacious gym. I have been a member for about three years now and the quality and service have remained consistent. Parking is never a problem and the location is excellent. Popular classes like the martial arts and yoga can get crowded but I think this is typical of any gym.

I’ve been going to this gym for couple of years only because I live in the area and
I don’t have the extra time to drive to any other gyms. This gym used to be really good and if the management hasn’t changed during the past couple of months I am sure it would have stayed that way. Whoever the new general manager is has no idea how to run a business.40% of the Lockers in the ladies room are broken and this gets really annoying when the gym gets busy and you have nowhere to leave your stuff.
The soap pumps are either empty or not working in the bathroom. For their recent increased fee that jumped to 100 $ I would at least expect to be able to wash my hands after a workout.
I really hope that the owner finds a better qualified staff to run his business because
if things don’t improve there is no way I will be renewing my membership as well as
my other 8 friends that go here.

Deserves a 0 star Review.
The gym itself is nice… The service from the staff is not. I had to canceled my account due to moving out of state. Followed the procedures to do it correctly. (Proof of moving, hand written note, fax of new address proof, etc)
Followed up with the General Manager to make sure that it was done correctly. I was told my account was canceled.
4 months later get a call from a collections agency… Aggressive and harassing me about non payment.
Seriously? All the steps I went through just to cancel and still this is the end result?
Can Do really must be hurting for cash and keeping clients. I would never recommend this gym to anyone. So many better option, gyms who are more understanding and don’t try to lock you in for life.
Horrible Horrible experience.
Stay aways from all Can Do fitness clubs!
Not surprised when they shut the doors for good.

Oh how I loved this gym! Very clean. Modern. Machines always working. Wonderful variety of group classes. Amazing shake bar. Staff was always friendly and remembered me by name (and my husband!). Unfortunately they’re on the pricier side so I had to stop my membership but if you have the money, this place is great!

Coming from a fitness background, I find Can Do Fitness to be aesthetically appealing, the equipment, it’s always clean. They have an array of apparel for purchase and a shake bar, strictly shakes, no juices. There are always plenty of people around to assist and serve any needs you have.
In terms of amenities, sometimes they run out of antibacterial wipes and bags in the locker rooms. In the women’s locker room, the lotion has such a manly smell. The sauna is out of service more than in service. These are not big things, just notes. They provide towels, small and large and again the cleanliness is next to none.
My main feedback centers around the group programs offered. I do not find the gym to be priced high, however, if the programs offered aren’t solid, I cannot buy into it.
Can Do Fitness licenses Les Mills classes, but they only offer 4 (I believe) BodyPump, RPM, CXWORX, and Body Combat. It would be good to add a pilates/​yoga blend. Les Mills calls it BODYBALANCE. They should offer this as it’s a great intermediate between cardio and weights. The yoga programs could be more progressive and developed. The room is small and not conducive to centering and focus. They should enlarge the studio, sound proof it… make it more of it’s own entity within the club.
I came from Spa23 in Wayne NJ, and they offered Gravity (an amazing program), they turned a racquet ball court into it’s own yoga studio offering hot yoga, and a variety of other yoga. When they did this, an extra charge for yoga was established and they had lines out the door, there’s definitely a calling for quality yoga. I paid more for this membership, but it was my home and everything was in one place. I can definitely say the money was worth the program offerings as they were well rounded and offered specialty in one place.
So what I am left with is having to source out a well developed yoga place, paying a lot for it, and coordinating everything with my trips to Can Do.
The only other comment I have is that if you come at prime time, the weight room is usually full of grunters and weight droppers.

My review is going to be a suggestion first.
Manager, can you please use a stronger cleaning product for the mens locker room, bathroom, shower area and steam room. It does not always smell so fresh.
I would also like to request that you consider removing the carpeted floors in the locker room and go to tiles for easier de-​odorizing.
Otherwise my rating caps out at 3 stars.
Beyond the above, the facility is excellent. The division of the floors is very good, plenty of free weights, exercise machines, treadmills to satisfy any body sculpting needs you have.
Best gym in town. It would get 10 stars if the space was large enough for a pool!