Precision Tune Auto Care

I found them to be very reliable. It’s so hard to find a good mechanic so I appreciate them so much! Marty takes good care of us and our family’s cars. I used to go just for oil changes, but now I go for all the services they offer. The front desk woman is mean, but it’s a small price to pay for great car service. Their wait time can be long because they are so busy, so drop your car off instead of waiting. The amount of people in the waiting area aren’t the only people in «line» as most people drop their cars off.

Not great not bad.
I went in and told them that the o2 sensor was bad as i have a diagnostic tool. They said they needed to confirm that which I understand. So they charged me a diagnosis fee of $ 120 for what they told me took 60 minutes. So yes they agreed that the o2 sensor was bad and needed replacement. I gave them the go ahead and had the work done.
I’m not a overjoyed that they charged me for a diagnosis fee for a full hour and did not use some of that charge towards repair work done.
Next time I will try somewhere else with lower diagnostic fee and or a place that will take the diagnosis fee towards the repair work.
Again, I this post is not to be positive nor negative. Just want to inform people that they will charge and diagnosis fee on top of the repair work. Some repair shops will deduct the «diagnosis» fee if one agrees to have the work done.

We came in this weekend for a pre-​purchase used car inspection. We worked primarily with Mike, who went over the Civic we were thinking about buying very thoroughly. He listened to our specific concerns and showed me specifically where repairs on the car had been done and what he thought of the quality of the repairs. All was well until he went to pull the car out of the service bay and smoke started billowing out from underneath the steering column… he immediately came and got me and told me that his best advice was to kill the deal, no matter that the dealership offered to do for me. I took his advice and my wife and I are VERY grateful that we didn’t buy a car that would’ve started smoking the morning after we paid $ 6,000+ for it.
Mike gave us a very gracious discount on the inspection as a consolation prize for the car deal. Overall we were in and out of there for $ 50 in less than an hour and a half. Without Mike’s advice and expertise, we’d have gone through with a car deal that would’ve turned out very poorly for us. Precision has earned our business for routine maintenance in the future.

Look, I’m not here to bad-​mouth anybody, and I’m not out to get free stuff or throw anybody under the bus. I don’t wake up in the morning and wish negativity on the world but I did switch to another mechanic. Then I left an update to this review stating so. For this I received a phone call from PTAC. Previously, I had expressed disapproval in the quality of their work to them directly, but received no attempts at resolution. The phone call came after I left an update to my review, which suggests other motives are in play than geniune care for your customers.
I have never had any differences of opinion in the past with these guys, so I guess everything went smoothly for at least 2 years. When does anybody have a problem when things go smoothly? It’s in differences of opinion where a business really shines. I am a freelance mechanic, but live in an apartment complex that is completely and totally against any kind of vehicle maintenance taking place on the property. So technically, that I have anything good OR bad to say about a mechanic is their fault first and foremost.
That being said, I’m changing how I go about this. PTAC, I do NOT want a phone call this time, because I feel like it lacks sincerity and concern. I’m leaving this review up because I have recently had multiple issues with your work that may or may not be specific to the nature of the work I’ve requested of you.
To anyone considering coming here for basic vehicle maintenance, I’d say go for it. The techs here are more than capable of handling basic wrenching anybody with half a brain and an internet connection could do. I work 60 – 72 hour weeks though, and despite my prerequisite knowledge of the subject matter, I just don’t have time or the means to deal with it at this stage of my life. Are they the cheapest for this work? Nope, but they also aren’t the most expensive (cough SNAPPY LUBE!)
Anything more involved than that like problem diagnosis, significant mechanical undertakings, aftermarket work, and work involving uncommon vehicles, one may wish to venture to another mechanic whose pedigree and past experiences are reflected in the way they treat others. Mechanic work is a field fraught with disagreements because the costs of doing business is often surprisingly high. The best ones work to resolve differences not because they have to, but because they want to. That’s how I do my job, and it’s how I like to know others do jobs for me.

GREAT experience! We initially went here for an oil change a few months ago. They were very busy, but the car was ready in a reasonable amount of time. The manager sat down with us to give us the status of our vehicle and what other repairs we may need in the near future, but in no way pressured us to do it that day. Not long after that, we needed a transmission flush on the same vehicle and chose to go elsewhere due to cost (it wasn’t much different from Precision, but we were on a tight budget). The manager at this location was friendly, but he made us believe that if we didn’t have our brakes serviced immediately, we were going to be in a mess of trouble. Due to finances, we waited until this past weekend to have our brakes serviced. We went back to Precision, as we felt more comfortable with the manager at this location, and it wasn’t long after we dropped the car off that we received a phone call from the manager saying that we still had about 7000+ miles left on our brakes and that we could wait to have them serviced. Wow. They have our business for as long as we live in this area. Honesty like that in the auto repair industry is rare.

Went in for a oil change and routine check up. Took over an hour. Luckily my fiancé wanted to take a look under the hood and we found that the purge valve hose on the air filter was disconnected… the «tech» must have «inadvertently» removed the hose… won’t be back.

Came in for oil change at 1:05 pm on Thursday and was out of here at by 2:00 pm!
The ladies at front desk were nice, they got free wifi here (if anyone still uses it) and the manager Bryan was super polite and sat down to talk about what’s okay and not okay with each customer’s car.
They do not accept mobile coupons (print outs please!)

I only came here because I wanted to use the $ 3 off with check-​in and they wouldn’t accept it, saying it had to be printed out. I have never heard of Unilocal check-​in deals having to be printed out.
Regardless, the oil change was pretty quick and the owner Bryan was super nice and friendly. He even helped me fix a small problem w my car free of charge! I will probably return for future oil changes.

Excellent service, great quality work! Brian & Marty were honest about what needed to be done, what could be done later, and I am so pleased overall with this Precision Tune! They have found a loyal customer in me!

I have to admit I have a lot of horror stories with this franchise from when I used to live in Greensboro, NC. But when I had car troubles in May and I needed a place to go my friend and fellow Unilocaler Braxton M. suggested Precision on Hwy 54. I can say I came in very skeptical that I wouldn’t be told exactly what was wrong with my car and would end up having to get a second opinion. But the staff at this Precision were very nice and detailed explaining the issue with my car in a way I understood and didn’t feel taken advantage of.
Last week, my check engine light came on and since I was satisfied with Precision before I took the car back to them. Low and behold, the issue was from the work they initially did. The workers quickly fixed the problem free of charge and I was out the door and back on campus in time for class. I love the professionalism of the workers here, the accountability they showed in admitting to causing my problem, and the quickness in which they fixed the problem. While my opinion hasn’t changed of MOST Precision Tune Auto Care, my opinion of THIS Precision is solid and they have a loyal customer in me. See ya in a month for an oil change!

I write this review with a sad face. I loved bringing my 2007 Scion tC here. They have always been honest and made me feel valued. I especially like being told to have a blessed day when I am walking out the door to my car with fresh oil and rotated tires. Most recently, I had to have my rear brakes done sooner than I anticipated, but I was happy to give them my business, as I knew I could trust the shop. I now have a new car and maintenance is included so I won’t be visiting for a while. I highly recommend THIS Precision Tune. This. Particular. One. I might even come by just to sit in the comfy leather chairs and watch the morning news. Ahhh… nostalgia.

This place is great — quick service, attention to detail, and quality service. It’s amazing that I actually feel like a valued human being when I go here. They know us by name and are just all around good, honest people. In a world where so many mechanics and dealerships are just looking for a way to rip you off, this place is a breath of fresh air.