AAMCO Transmissions & Total Car Care

My truck was experiencing a torque converter problem. AAMCO quoted me $ 1900 to $ 2400. Another mechanic gave me advice that fixed the problem for less than $ 50. I realize the fix might be temporary (but so far so good and it’s been a week), but it would have been good if AAMCO gave me the same information, to troubleshoot the problem in steps rather than jump to the big quote.

If you have a luxury vehicle — take it some where else or monitor what they do. I asked for a transmission fluid flush it was never done and an oil change (which WAS done). I took it to my uncle a couple weeks after (he was an automotive tech) and had to re-​do it for me as the tranmission fluid wasn’t flushed, so basically I almost spent $ 300 dollars for a synthetic oil change. Oh and last thing, these people are terrible with keeping you posted on whats going on with your car.

I brought my 2001 Honda Accord to AAMCO because it had been shifting a lot and the «Check Englne» light had been on and off since January 6^th. The good thing is that they’re Honda specialists and Trust Dale Certified. Ron and Tim were wonderful and once discovering that the issue with my transmission was internal, Ron even took me through the garage to show me a rebuilt and a disassembled transmission and to explain exactly what was going on inside of mine. They quoted me a price of $ 1,800.00−2,200.00 and stuck to it. My car is back to normal now. I’m not surprised that they’ve done really well over the years.
The only reason that I’m giving them four stars is because of their lack of communication with me. I was expecting to have the car back by Tuesday, but got it back on Thursday evening. For each one of these days, I had to call and ask them if my car was ready. No one called me to give me updates or inform me that the parts they needed weren’t in. All the more frustrating was that I was paying a rental and getting charged ridiculous late fees. The guys at AAMCO offered to pay the difference on the charges, but the point is, they should have been courteous enough to call me and let me know WHAT was going on, WHAT was delaying the completion of the job and WHEN I could expect to pick my car up.

I had my 86 Ford Mustang GT transmission re-​built here. It was a great experience. I didn’t like to leave the car there as long as I did because it has been my dream car. Anyway, it has been a little over a year and I have had zero problems. If you are ever in need of computer service, I will give you great deals as you did me on my car. Thanks AAMCO

Long story short… my parents spent near $ 8000 to resolve a jerking & bucking issue when their Lexus RX300 shifted. After a remanned tranny from Aamco in South Carolina, wheelsensors from Lexus Dealership in SC, replacement computer from a ‘specialist’ that Aamco in SC recommended the problem still existed.
I got involved took the car to Aamco Duluth, worked with Tim and his crew. After replicating the issue while the tech, Jerry, rode with me the problem was found and fixed that evening. Tim called me for permission to drive the car home to validate the fix and called me the next morning to pick it up. No more problems since. A corroded ground wire was the culprit and I learned the $ 8000 for parts and labor my parents spent was in vein.
Hats off to these guys for taking ownership of this mess and having the expertise, patience and analytical skills to get this issue corrected.
This is not an endorsement of the Aamco brand. This particular shop’s management and techs are who I’m endorsing and recommending. Aamco’s corporate consumer relations never returned my parents many calls and the Aamco shop in SC took my parents money, but never took ownership of the problem and gave my parents the run around. Maybe Tim and his crew could provide some lessons to Aamco corporate on customer service and teach the Aamco shop in SC about proper diagnostics. Ohh… Aamco-​Duluth didn’t make a dime on this repair (warranty).

HIGHLY RECOMMENDED!
A co-​worker of mine had a serious transmission issue and I recommended she take her vehicle to Aamco based on the high quality of service I’ve had at with Aamco stations. The Aamco office in Duluth Ga took her vehicle in and did a preliminary assessment on it. They found that the manufacturer had an extended warranty on it and sent her there to have the repairs done. They could have easily not told her and done the work, charging her a lot of money. Thankfully they are an honest shop and value their customers. In addition, this station has serviced my vehicle as well and did a great job as I expected they would.

My car got check engine light on and don’t know where to take them, but I heard a lot of good review at AAMCO, so I took my car there for the first time. It turned out very satisfied. Tim, Ron, and Steve was very nice, friendly, and so helpful. I’m very happy that brought my car there, and I’m highly recommended to everybody… thank you AAMCO