Outdoor Makeovers

What a shame — put a 50% deposit down only to get the run around after being told the project would start on a specific day. Then it got pushed back another day — until it was cancelled altogether due to timing issues. Don’t take people’s money unless you are sure you can get the job done. Also don’t tell customers the night before that everything is a go, only to be told 3 hours after the job was to start that they can’t fit you in after all.
Brad did his best to apologize but the whole experience left a terrible impression on us. We will not be recommending them.
*i was threatened with a lawsuit for sharing my experience and leaving my review. I stand by my review but removed the last part «urging others to be cautious». My deposit was returned after driving to their office to retrieve a check (I paid online via check card so not sure why it wasn’t just refunded that way). Nothing I said was false or untrue and I have all the correspondence showing what transpired. I will not be bullied into removing my review of an experience with a company that did not meet my expectations.

We hired Outdoor to do 4 foot high retaining wall in front of our house and I couldn’t be more pleased. This sucker is substantial (approximately 20 feet long) and I couldn’t imagine attempting to do it ourselves (though my husband was convinced we could with the imaginary bobcat we have chilling in our backyard).
The sales guy made me a little nervous, as he seemed young– but he knew his stuff. The actual workers were fantastic, polite, always cleaned up after themselves and finished the whole project in 2.5 days.
Very impressed.