World Class Motor Cars

I never thought I would write a review of a car buying experience, but it was that good. My salesman, Swavek was polite, helpful and friendly. It was as pleasant as a car buying experience could be, –Everyone– was friendly and helpful to the point of disbelief. Very happy with my experience, would definitely recommend buying from here!

This place sucks. Extremely sketch and shady. They have a little incompetent, inexperienced sales «boy» Mike trying to sell big cars. He can’t explain the benefits of a car or the difference between other comparable cars. If you challenge him, he gets extremely pissed and immature. Horrible attitude and unknowledgeable. The bald boss man is the worst! Anything you’ve agreed upon gets reversed and he tries to squeeze anything possible out of you. He’s dishonest, untrustworthy, and sleazy. This mafia ran place is better if its shut down. If you’re looking for a good, reliable car, pls go to a legitimate place (which would be anywhere other than this place)!

Great experience with this dealer. Just bought a car this saturday. Will be going here in future again. finance department was very helpful as well. Highly recommended.

By far the worst place to deal with finance. Julio especially. Short story I bought a car there iv gotten the gap gotten the the car refinance so I wanted what I paid for the was not a issue arcoding to Alex the manager their. Its been since 09/​18/​2014 and still waiting to get that credit. Be far the worst customer service there iv driven there four times to drop off papers cause they didnt receive any thing… I live 39 miles away form the dealer do the math put your self in my shoes mind u all the calls iv done calling ailly to get it cancel and a credit issue. In my work I manage 23 employees which we deal with car parts sales … Never have I seen poor customer survive In the 14 years of services in my work. I will never buy a car form here again nor my Fridays and family word of moths spreads… New employees and management that actually care and that can smile may help this deal

I had a very good experience purchasing a vehicle at this location. The staff was knowledgeable on the vehicle and was able to answer all questions clearly and professionally. There really was no pressure from the salesperson and I felt comfortable throughout the process. We financed through a bank they found and were able to get a decent rate seeing how the car had a few more miles than usual and a 2006 model. The extra warranty they included was 6000 miles or 2 months. I would recommend this dealership to friends, the lot looks like they sell some nice high end cars. I do not think that some people need to understand that these are used vehicles, not Brand New.

My wife and I had a very positive experience here. Tony was relaxed and professional he answered all of our questions and we didn’t feel any of the pressure to purchase like at other dealerships. We also met their car buyer Louie who helped answer all of our questions. Even Bert in finance was fun to talk to and again did not use any of the «normal» finance up sells. The day after we purchased our ML350 we had 2 notifications come up on the display so I called Bert in finance and without any hesitation he said bring the car in and we will take care of it. Over all we feel like we purchased our car from friends and not a «dealership» we will be buying more cars from here in the future.
D. Gordon

Excellent to conduct business with. Bought my car with the greatest of ease, no hassel, no pressure. Roger Arrendondo excellent sales consultant, easy to work with, professional, accommodating. Mark, in finance, direct to the point, got our finances secured in short & professional manner.
Would definitely recommend World Class Motors, one of the best used car dealerships in the Chicagoland area. My Merecedes Benz CLK Coupe in excellent condition. Will for sure do business with this dealer again.

If you scroll to the bottom of the reviews, there are two reviews that are filtered. I would suggest you read those reviews as well. I’m not sure why they are filtered, as they do seem pretty legit.
I went to this dealership yesterday to check out a white 2006 Subaru Legacy GT wagon. I’m actually from Denver, and flew to Chicago to check out two of these Legacy GTs in the Chicago area. The car was very clean and good shape inside and out, and I was initially quite excited.
I had arranged for an inspection at a Subaru dealer (The Autobarn Subaru of Countryside). So we got the keys and drove over to Subaru. My salesperson Tom Ibrahim came along. During the drive, both my friend and I could hear an unusual air sucking noise when I was accelerating a little harder and the revs were around 3000rpm or higher. I knew this wasn’t right as I have owned a ’05 Outback XT with the same engine and turbo for 8 years and 4 months. Also, as we pulled into the Subaru dealership, both my friend and I could smell burning oil.
The inspection came back pretty bad. The turbo intercooler pipe/​boot was slit open, and this is the reason why we heard that unusual air sucking noise. The steering pump was leaking (I had this same issue on my previous Outback XT). The heat shield was installed incorrectly/​reversed. The turbo has been replaced (My Outback went 140k on the original turbo). And all fluids needed to be replaced. So some of these problems were minor, but the turbo intercooler pipe issue was a big issue, and would’ve made driving 1000 miles back to Denver a very bad idea. These repairs would cost well over $ 2000 at the dealership. I know I can these jobs done cheaper at my independent shop in Denver (McDonald Independent), but that would require shipping the car to Denver ($ 700 – 800). I spent $ 200 for the inspection (quite steep IMO), but it was definitely worth it, or else I’ve been stranded somewhere on I-​90 on Sunday.
After we got back to World Class Motor Cars, I thought long and hard. I really liked the car, and knew the problems can be fixed. But the extra cost in repairs and shipping made it a bad financial choice. Unless they were willing to drop the price by $ 2000 or so. I would have to turn down this car.
My salesperson Tom kept telling me that I shouldn’t worry, that dealerships always try to make small issues sound like a big deal. Having owned this same engine and powertrain, I knew things weren’t right with the car, and I believed Subaru dealership over the guys that were trying to sell me the car.
WCMC were pretty busy Sat afternoon, and we had a long wait to talk to the manager Jason Courtney (as Tom did not have authority to decide on pricing). When Jason greeted us, immediately I picked up the sketchy used car salesperson vibe. After I told him how much I was willing to pay for the car, he said «absolutely not». He offered that he was only able to drop the price a couple hundred dollars and try to get me wholesale on shipping the car.
Then Jason started to tell me all kinds of bullshit to get me to buy the car even after he saw the inspection report on the car. Such as: «The car is in good condition… those dealerships always tell you the car has all sorts of probelms, so you would buy from them instead. I assure you you can drive back in this car to Denver.» «The car is over 80k miles, so of course you will need some maintenance.» After I told him I’ve decided not to buy the car, he says, «I’m not trying to make you feel bad, but you took up my salesperson’s whole afternoon.» Trying to make me feel bad so I would buy the car?! What kind of sales tactic is that? That’s is their cost of doing business. They didn’t state on the ad that the car requires $ 2000+ of major repairs! Furthermore, I spent $ 200 on an inspection and $ 300 flights. I very much wanted to buy this car and drive it back to Denver if it didn’t have any major issues. I really hated dealing with Jason, but it seems like all deals have to go through him.
My advice: Definitely get an inspection done, and this applies to buying from ANY used car dealership.
In short, although they have pretty cars on their lot, they are just another shady used car lot.

Had a terrible experience shopping at this place.
Went there to test drive a BMW X5 a few weeks back, and there were several cosmetic issues with the car, which were not disclosed in the ad and which they would not agree to repair, they said ‘it’s a used car you deal with it’ where most other places would make the minor repairs, especially if these were not clearly disclosed in the advertisement.
Also, they refused to allow a pre-​purchase inspection for the vehicle, which in my mind is a BIG RED FLAG. You should always get one for any non-​certified vehicle that is out of warranty, or if the warranty is about to run out.
Finally, this is the consummate ‘used car sales’ approach. The salesperson has no authority to make any decisions, they make you wait a long time for the sales manager to free up and speak to you for 5 min. It just felt very sketchy. Stay away from this place!

This is one of the nicest used car dealerships that you can visit. While they specialize in high end cars, they have all types of different vehicles to fit some ones budget.
I walked in one day to look at a vehicle & I dealt with a gentleman named Louie. His product knowledge about all of the vehicles was impressive.
One of the best things about this place was how comfortable they make you feel. They don’t make you feel as if you are a customer, they treat you like a friend. The sales manager Aziz was very friendly & honest & was one of the nicest managers I have met at a dealership.
They have an excellent finance department that gives great rates & they have very competitive prices.
Overall I really enjoyed this dealership & it was a great experience.

I made one of the biggest mistakes in my life. Usually I bought new or certified cars. This time I violated my rules. I got a used vehicle from a small used car dealership (full of Indian people) with no extended warranty. I thought it would be much cheaper than buying it from a regular dealership.
Summary:
— They seemed to be friendly.
— They didn’t check emails
— They promised a lot but couldn’t keep them.
— They lied.
— They lacked of warranty knowledge.
— They were cheap.
— They assumed too much.
I guess there is a reason why they had so many out of state customers.
On a Friday night, I went to their parking lot around closing time to check the exterior of a SUV. A guy came and told me they had the SUV in their old store across the side street. He walked there with me and showed me the interior and allowed me to drive it back to the new store location. He asked me the down payment I might put it for the purchase so I gave him a ballpark number.
He told me the internet price was low but he could reduce the price by $ 1000. I was impressed. That was the 1^st promise.
He told me we would communicate through email or phone. That was the 2^nd promise.
My wife and I went back for a test drive. The same salesperson went with us. He told us he left a voice mail on our home phone (we checked later — he called but he didn’t leave any message — 1^st lie). We had some concerns about trim damages and scratches. The salesperson told us they would fix them. He indicated a big scratch on the side and the bumper but he told us they would buff all scratches out. That surprised us. That was the 3^rd promise.
They said they would mail us an extra key. That was the 4^th promise.
I sent emails on Sunday & Monday to that salesperson and the sales manager about the concerns of the damages and scratches. We told them we were interested in getting the SUV but they never replied my emails (2^nd promise failed).
Not until I called and complaint, the sales managers finally replied my emails on Wed saying they would fix everything.
We went back to the dealership. The trim was fixed but most of the scratches were still on the SUV. They told me a guy would come next Monday and they could arrange a loaner car for us. He told me they would fill up half tank of gas for us.
When we were talking about the price, the salesperson denied about the $ 1000 discount (1^st promise failed). I ended up trading-​in my car. the sales manager promised to give us 2 exterior & interior cleaning in the next 2 years (1 per year).
They told us the previous owner got a special deal of an extra 10,000 miles on the warranty. The SUV had 4 years/60,000 miles when it was bought. Later I found out that’s the original warranty miles, not anything extra — lack of knowledge.
We waiting for extremely long especially because the salesperson assumed we continued to put down the ballpark amount I mentioned at the first time.
We had them put down the interior/​exterior cleaning service, fixing scratches promise, and sending the extra key to us on the sales contract.
We told them the SUV had less than ¼ of gas and they promised to fill up a half tank. Their excuse was they were not a new car dealership and promised to fill some gas on our next visit.
Almost a week later, I still didn’t get the extra key. I kept calling. Finally I was told it was left in the outbox of the secretary’s desk (I didn’t see any secretary in the office. Promise failed again).
We were told they couldn’t arrange a loaner car for us. They told us the loaner was on auction. I saw many used car and how about the car I traded-​in?
(Again, promise failed). They told me the guy who does the buffing would only be there on Monday morning.
We dropped off the SUV on a Sat so that they could buff the scratches out on the next Monday. When we picked up the car on Monday (evening), that salesperson was off. The sales manager didn’t come out. We saw the scratches were worse than before, especially the rear bumper. We complaint and they had the guy who did the buffing came out (I thought he left after Monday lunch). He explained the scratched were there and showed up more obvious after buffing.
He told me he would do the touch-​up for us. We almost wanted to kill him when he took out a black marker as a touch-​up paint!
We left. Of course they didn’t fill any gas for us as they promised. We will never go back even though we had the «free» inter/​exterior cleaning and waxing written down on the sales contract. We don’t want further damages on our SUV.
I ended up spending extra for new tires and maintenance. I will never buy cars from a small dealership like that one!