Edmonds P James, DDS

I attended this dentist, Edmonds, with a top front tooth which had fallen out. He put in a permanent bridge which included my two top front teeth. The result was very unsatisfactory both cosmetically and in how it felt. I complained. The two top front teeth were and remain uneven in size, one is longer than the other, and they are both too long. The gap between them is larger at the top than the bottom. Every time I eat, food sticks between these teeth. As a result of the two top teeth being too long and uneven my two bottom middle teeth have now become loose and pushed forward, have become sensitive. I cannot bite on them. I have photos which show the ugly result of this dentists treatment to my upper teeth and the result of the pressure of my too large uneven top teeth on my bottom teeth. As well as these problems my teeth look very ugly. I look like a version of Bugs Bunny. I asked this dentist for a partial refund so i could have my the situation dealt with at my previous dentist whom I had left to go to James Edmonds. These are amongst the responses I received. This dentist said I was using Unilocal as a «means of extortion.» Yes these were his exact words. Extortion. I would advise all who are thinking of going on Unilocal to complain about this dentist to consider they may be accused of being an «extortionist». I see another patient of this clinic wrote about how «when they make a mistake, beware. You get treated as if you made the mistake.» This is exactly how I was treated. Of course this dentist offered to «work with me» to solve the problem but by that time i had no confidence that he could solve the problem. He had created the problem. So i said no and asked for a partial refund of the significant amount of money I had paid him so I could get my teeth fixed elsewhere. What did i get? I was accused of «extortion.» This dentist also said in relation to my request for a partial refund: «that will never happen» and rushed into his office and slammed the door in my face. I do not intend to return to this dentist. I am suffering too much from his work already. If he has any decency, any professional ethics he will refund the 50% of my costs that i paid him and that I requested he do. In this way I can I pay to get my teeth fixed elsewhere. I await his response. It is not too late for him to act ethically, professionally and with decency. Not too late to take responsibility for his inadequate work.
Sean O’Torain.

Dr. Edmonds is the best dentist I’ve ever had! I no longer fear going to the dentist! He’s super friendly, very gentle with his hands, very careful about not hurting you and keeping you comfortable, and he’ll describe what he’s doing every step of the way — it’s very comforting to know what to expect. I even get to choose the flavor of the polish they use on my teeth after a cleaning — mmm orange! The dental assistant and receptionist are very nice as well. They always give me free stuff too — toothbrush, sample size of Sensodyne because they remember I have sensitive teeth, and floss! The office is very efficient — I show up for my 11am appointment, check in, whisked away into the exam room before I even get a chance to sit down in the waiting room, get a cleaning, and I’m out by 11:30am! I don’t know how Dr. Edmunds remembers everything we talk about — my husband, baby, etc. He must make notes in my chart or has a great memory! Either way, that makes it seem like he really cares and that I’m not just another patient!