Five Guys Burgers and Fries

I never have issues when I come to this location. My order is always correct and done in a timely manner. The employees are very friendly and go out of your way to enjoy your meal. There are so many options; I love that you can customize to your liking. I like to put a ton of stuff on my burger so this is perfect. It’s worth it to get a fast food meal here over other bigger corporate fast food joints where you practically pay the same price for poorer quality

a great five guys, burger was great and fries out standing. staff was fast and friendly. worth the trip. stop in an enjoy

I’m not sure why this place get such a high rating. My first visit ever to a five guys was last night, I was absolutely not impressed. Fast food concept totally get it I knew it I was walking into. However my burger was actually less impressive then say Wendy’s. We ordered five burgers one fry and three drinks in the bill was $ 60!!!
Two of the burgers we ordered the top buns were soggy and we had to ask for new ones. The upside was the restaurant was clean and the service was friendly enough. When I have a craving for fast food, I will stick to Wendy’s

Good burgers, good fries, friendly staff.
It’s a five guys, what else is there to say?

The food here is actually pretty good. The burgers and fries can be a little greasy, but it’d American food, and it’s quick, so that makes sense. The only downside is the line that can form out the door

always generous portions and so filling! great comfort food! I always enjoy a special treat once in a blue moon of 5 guys! yummy! Service is quick and people are nice. Place and bathrooms are clean

Unfortunately, my significant other and I had food poisoning after eating here. Very very disappointed. That has never happened at any other five guys locations. Will never go back.

I have eaten at this location about 10 times over the past two years but I’m going less and less. Burgers and fries taste is great but there are three issues for me.
First one is the grease that gets on you and in your clothing. You really have to plan on wearing something that you can wash right after.
Second issue is the eating area isn’t being cleaned as often as before.
Third issue, and this one bothers me the most, is the food is cold by the time they call your number. I was watching what they were doing and it amounts to the staff leaving your burgers open, prepared and just sitting there while they do other things. Burgers must have sat there for 3 minutes, open and getting cold.
Cold food, dirty eating area and you stink when you leave, isn’t a winning combination.

Very friendly, engaging staff. Cassy P. was a great cashier. She has a gentle smile and a warm disposition. The Cajun fries are to die for. Like, literally… I’d die to have those fries again. It’s always good to weigh the negatives into the experience. I’d like to see a change in color palette in five guys. Nevertheless, good food, good company, great time.

I don’t know how they do it, but they’re always great. fries are amazing, burger just right. love going here with the wife, simple food done right.

I had my first experience with Five Guys last week, and was not disappointed! Although it’s fast food, the burgers are made fresh and you have many different options for toppings. I thoroughly enjoyed my bacon cheeseburger and will absolutely be back again. I didn’t love the French fries. They were lacking in flavor and crispiness.

Love 5 guys. Tons of great fries and peanuts. the burgers rock. Better than fast food, and option to add any topping you want. Love it.

When I first tried 5 Guys in Nashua, I did not really like it. I think I might have put too many condiments on the burger. And I’m more of a crunchy fries guy. So when they opened the Derry store I decided to try them out again. And I am glad I did! Now I just get sautéed onions mushrooms and jalapenos. The burgers are delicious!!! I still wish the fries were crunchy but oh well its worth the sacrifice for me. I go there with my kids just about once a week

Left a nice restaurant to eat here instead! AND boy was it worth it! Such good burgers. Holy Toledo! Super fast service and a quick fix.

Food was good, place was crowded and noisy and a bit too close to enjoy the food, Kinda reminded me of a cafeteria style.
Not sure its worth it for a burger.

I see a lot of people consider this fast food, but I don’t. I mean if I walk in and sit down to eat, it’s a sit down restaurant. If it doesn’t have a drive thru, it’s not fast food to this guy. I actually had no idea this was a chain when I tried it and I like to avoid chain places in general, but I was somewhat surprised by the quality.
Food– It”s hilarious that people say this place is better than Burger King or McDonald’s. What the hell kind of point is that? Anything is better than those places, their food looks like when my dog vomited Alpo and grass up in the backyard. The burgers are solid, plenty of topping choices included. The fries are huge in size and the best thing about the place. As a soda junkie, I love the soda machine, with free refills that has all sorts of odd combos and mixtures like Orange Ginger Ale, plus the must have Vanilla Coke. Vinegar for the fries is a must have and usually you get the odd stares when asking for it at most places, but it’s right there to grab.
On the downside, why are there no milkshakes at a place like this? If I am doing the burger and fries thing, I want to complete the assault full steam ahead against my circulatory system and they don’t have them. Not being able to order my burger cooked as I want it is ridiculous, considering what you are going to shell out for it.
Prices-​They are normal, I mean you’d pay 6 – 8 bucks in any diner or restaurant and like I said the quality is there, but I want to order my burger as I want it at any place, it doesn’t matter what you put in top. The fries are a steal for the huge heap of them you get. Buy the regular size drink because refills are free so there’s no reason to upsize.
Service– It’s shakey, like at any place that employs a lot of high school kids. My biggest complaint is if you are going to pile the burger at the bottom of the bag with the mountain of fries on top, use 2 bags so I don’t have to reach through a bunch of grease to pull my burger out.
Atmosphere– Eh. It’s boring and resembles the old school 50’s diners, but not quite. Personally, I hate when a place puts it’s awards and stuff like that on display and this is full on self indulgence with quotes from newspapers about the burgers blown up to immense size and stuck in all the windows and all over the walls. Why are you trying to convince me to eat here, when I already am? The constant yelling of «3 patties» or «2 dogs» can get annoying after a while. They also need to do a better job of getting tables clean when it’s super busy.
All in all, it’s a decent place, but I’d actually stop in for the fries and drink combos over a burger any time. Not being able to order how I want it and no shakes, make this far from what I consider the ultimate burger experience, and the atmosphere is pretty weak, so it doesn’t get higher than 3 stars. Hopefully they can remedy this stuff, because there’s a lot more potential.

Best burger and Fries in Derry. No contest.
Great service — fresh food — friendly staff. As others have stated it is greasy but its a burger, not a salad. Bacon is to crispy for my taste. Soda machines and peanuts keep the kids entertained while waiting. Draw a picture on the card and paste it on the wall.
Give them a try — you’ll like it.

Pros: Very good quality, quick, fresh, tasty, best burgers in the area, ample seating inside, friendly employees, free peanuts, heaping mountains of fries (they are introducing a small soon… FINALLY), self-​serve fountain soda refills, free unlimited toppings, new and nice looking (although they all look the same, I enjoy that heavy red tint)
Cons: Insanely unhealthy even for fast food, expensive burgers for a family, regular fries (smallest offered) are way too much for one person (that will soon be modified with the introduction of a small).
Overall? I go here about once a month with a friend and pig out. Split the fries, get a massive burger, and enjoy some very good food. Personally, I just do not make a habit out of it. I view Five Guys as the occasional treat that it should be. But yeah, it really is a terrific burger chain.

My first trip to this local Five Guys joint was a positive one. I had been anxiously wanting to go here, and finally got the chance this past Saturday night. It was pretty busy for the area. I had my two, small nieces with me. We ordered two Bacon cheeseburgers, a large fry, hot dog, & little cheeseburger… along with 4 beverages… for $ 32. Not too bad, seeing that their food is FRESH and made to order. My husband enjoyed the digital soda fountains. My niece even said it was the best cheeseburger EVER, and she wants to go there every day for dinner. A little much, but that says a lot coming from a child!
My only suggestion would be to stay on top of cleaning the tables… many were dirty when trying to find a clean one to sit at.
Looking forward to my next burger fix!

Love the concept! Fast food, a new way! Better!
Yes I checked out 5 Guys and love it.
The burgers are delish, the fries fresh cut and hot and very generous.
CLEAN, FAST, and friendly.
Easy in and out and did not bust my pocketbook.
Please come to Salem.