The people are friendly, but either extremely confused or forgetful. It’s inconvenient for me to constantly have to check my order and inspect it every time for mistakes, because that’s exactly what I find: mistakes. They always miss something in my order, give me the wrong order, or don’t give anything at all. I hate having to hunt them down and wait extra time to get my order fixed.
James C.
Place rating: 3 Denver, CO
Unlike the other reviewers I have never had a problem with his sonic food is decent never had any trouble with the service
Sic S.
Place rating: 1 Aurora, CO
This has to be a training camp for regular sonics. I have never had a visit that they missed on every possible customer service experience at once. Wait til long… Food wrong… Drink… Wrong.. First I pull in and sit at their menu board pushing a red button for 3 mins with no answer. So I go to another spot. Still no answer. ok drive through. Welcome to sonic my name is so and so how can I help you. A nice lady voices. So I order. Only to have a man stop me and say sorry he wasn’t ready. please order again. Ok steak burrito. bacon and sausage burrito. grape slush. Well my bacon was replaced with jalapeños in the burrito. And there was chunks of strawberries in my slush. I mean really. I would think taking about 20 mins for a simple meal you would have at least got it correct. Sorry had to edit this. I never got my steak and egg burrito just another jalapeño fest yay
Terry L.
Place rating: 1 Denver, CO
Sooo sloooow. Takes forever to get just a drink They also have tried to keep my change out of $ 20 for a drink.