All Tune and Lube

I rarely write reviews, but felt compelled to do so considering the negative reviews posted. I’m not doubting their poor experience, but want to provide positive feedback on behalf of All Tune & Lube. After moving to Denver in Fall 2010, my wife took our Infiniti to All Tune for general check up and minor repairs. In the past, I used an Infiniti mechanic to manage up kepp on the car. The estimated time to complete the repairs was expedcted to be more than a day, and All Tune paid to provide a rental car for my wife so she wouldn’t be stranded or have to line up a ride to/​from the shop. That was a really nice touch, and much appreciated. All Tune perforemd all of the repairs, and the price was very reasonable. I’ll be back again, and recommend their services to my friends and co workers.

This was the first time I’d taken my car to anyplace other than a dealership for anything, but between the convenience factor (I live/​work within a couple blocks) and the price, I figured it was worth a shot to let them change my oil. Can’t really screw that up, right?
Connie at the front desk was friendly and helpful, and let me know when the car was ready — within an hour of dropping it off.
All was well, I thought, until midnight that night, when I was driving home from a late movie, and started to hear a sort of rattling when I went over bumps in the road (thanks, CDOT, for stripping down all of the streets in denver and taking your time to resurface them). I figured I could get the car home, and then roll it over to All Tune and Lube in the morning.
No luck. Heading up Speer, I heard a bang from the bottom of the car, and then a screeching, wallet-​driven-​heart attack-​inducing scraping sound. I pulled the car off the road, and took a look underneath — the bottom plate was dragging, which meant that, after changing the oil, the mechanic hadn’t tightened the plate sufficiently, causing it to come loose and send sparks along the road. I was lucky enough to have a friend come by and drag my ass home.
The next morning, I walked into the shop, and Connie could tell something was wrong. When I told her the situation, and handed her the key to my car, she mentioned that their oil change guy hadn’t shown up for work (huh…really?), but that they’d go get my car and figure out what was wrong.
When she eventually called me, later in the day, she told me they’d picked up the car and replaced the bolts that had «somehow» come out. She said, because she couldn’t reach their oil change mechanic, she couldn’t really say what went wrong.
So I picked up my car, and treated to a shrug and a sort of apology from Connie, but no acceptance of responsibility. And no offer to refund my money for the inconvenience of being stranded on Speer in the wee hours of a Tuesday night.
I won’t entrust my car to them again.

Good if you are looking for basic repairs. Not so good if you need something above and beyond oil change/​transmission fluid change.
They did try to upsell me on things my car didn’t need. Got to love that. (Had this confirmed by an independent shop that I trust).