What a complete disappointment in a Hampton inn and that almost never happens. We could not park due to the place being a casino and the breakfast room is disgusting so no we did not have breakfast. Could not find a gym either The staff is friendly but all in all unless your looking for a casino don’t stay here. We seen several boutique hotels in the downtown area that probably would have been a better choice. Also the hall way on the floor we stayed on smelled like garbage
Natalie H.
Place rating: 4 Arlington, VA
Front desk staff was polite, parking was easy. Room was clean and the bed was the amazing bed that Hampton usually has. The location was good. I was able to walk to Saloon 10 with no problems. I played a little at the casino and the dealers were terrific. The only reason I’m giving four stars instead of five is that the wifi was broken. Everything else was great.
Steve L.
Place rating: 1 Redlands, CA
I love Hampton Inns. This one was the exception. Got there late after a long day of driving and was given a dirty dank room with bugs that fell out of the light fixtures. Asked for another room and was told no other room was available. Was also told that even if I didn’t stay in the room, I would be charged the full price for the room. I didn’t think that could possibly be the case and anyway, I couldn’t get a good night’s sleep in that room even though it was late at night and I was extremely tired, I found a room in another hotel and slept there. Lo and behold I am charged for the room and after 3 phone calls and 6 rounds of email, I find out that it is indeed Hampton’s policy to charge for rooms that you don’t even stay in because you found them unacceptable. Amazing! So be aware that as long as you make a reservation, you’re going to pay for the room regardless of the condition it is in. Now they keep saying that I booked a smoking room as if that makes a dirty, dank room with bugs ok. Serious customer service fail.
Jeff S.
Place rating: 4 Canonsburg, PA
Clean and great staff perfect for one night
Julie C.
Place rating: 3 Rogers, MN
Great location, great parking lot that fit our pop-up trailer nicely, very accomodating. The lady working in the breakfast area, Rose, was exceptionally kind and hard-working. I wish more people in the world were as joyful as her while doing their jobs! Wow. This place was as clean as you would expect from a Hampton Inn.
Dan S.
Place rating: 3 White Marsh, MD
This was a very convenient hotel for touring deadwood. The hampton inn breakfast and lobby coffee station was as advertised. However, I had a bad experience at this hotel. First off, the bed did not seem to be a «cloud nine» hilton bed. I have stayed in many hampton inns and this one had a low overly soft mattress that gave me very bad back pain. I never get back pain, but after staying at this hotel my back is still acting up two weeks later. Also, the maids begin cleaning rooms at the crack of dawn. If you’re not awake and out of your room by 8am, you’re probably not getting maid service that day.
Denny B.
Place rating: 4 San Marino, CA
Good location right on Main Street. Very nice interior. Normal good Hampton Inn rooms, but this is actually decorated nicer. Casino on the first floor. Free parking(a big deal in Deadwood) is across the street. Free breakfast was well organized with lots of choices. Free WiFi and hard wire connection. Almost all the 30+ casinos in town have either a restaurant or a hotel or both. Might be something to do with the gambling license. All of them offer dirt cheap room rates. Lots of retired Midwesterners hang here. They come in buses and take over the hotels, so if you go really cheap, you will be overrun by Silver Tigers with canes & walkers.