Omsoft Technologies

Omsoft is great. Locally owned and they work hard to deliver. We’ve had reliable reasonably priced service for many years. It is sooooo much nicer to deal with someone in person (even sometimes drives to our house!). We had a problem with our land line connect. Rob went out of his way to address the problem. This doesn’t happen with AT&T or Comcast. Highly recommend these guys.

I’ve been really happy with Omsoft for the last 10 years. Never any issues at all, solid performance, smooth billing, for about 9 years the rate never went up once, and when it finally did, it was a small bump, pretty quick tech support when I couldn’t remember my password, etc. :)
Lately, tho, now that my kids are getting older and streaming videos is like streaming heroin into their veins, my DSL bandwidth just wasn’t doing it. The guys at Omsoft were very helpful in squeezing out the best performance I could get, even coming to my home multiple times to check our out wiring, and dealing with AT&T for us to check out the external wiring. Dealing with AT&T was not easy, so it was a reminder to me of why I like a local company for this kind of service.
I guess we’ve concluded that because of our distance from the server (downtown), I’m not going to be able to get sufficient bandwidth with DSL. So, yes, I am currently looking into cable or dish… and my soul weeps with every mouse click. I really recommend Omsoft if you want a clean (ish) soul.
BTW, the Omsoft folks are involved in a campaign to encourage the City of Davis to provide“community owned” fiber city-​wide, and somehow buffer citizens from Comcast and AT&T’s shenanigans. This would solve a lot of the problems, and bring me some degree of redemption.
So please go to
, sign up for their listserve, and do what you can to make this a reality. I’m still in denial that there’s no «guilt free» option for me right now.

great company, reliable and helpful. Much better than dealing directly with the awfulness of the big companies like ATT, Comcast… Based in Davis, but available to parts of Sac if you have a landline with ATT. Speeds are good, pricing reasonable.

Omsoft has reasonable prices for DSL and it’s a local business — if you live in Midtown or Downtown Sac (and perhaps other Sacramento areas that I am not familiar with), Omsoft is a good option for internet access and phone calls even though its office is in Davis — don’t let that location mislead you.
I looked up Omsoft because I don’t use cable TV (so I had no bundling options) and I didn’t want to use Comcast or AT&T (for example those two companies oppose net neutrality and may impose limits on the total bandwidth you can use in a month — Omsoft doesn’t impose such limits). It competes with both options pretty well (Comcast’s prices on paper look low but they go up to a higher monthly rate after a few months of discount — not necessarily a great deal).
I’m not aware of any service outages over the course of about 20 months of subscription.
I also liked that Omsoft didn’t charge for equipment. When I wanted a newer DSL modem than my original one to increase my connection speed, Omsoft only required a refundable $ 40 deposit for the new equipment. The experience I’ve had with cable ISPs is that you have to buy their cable modems.
If you go with Omsoft’s fusion package, you get a reasonable speed DSL connection and a phone line with unlimited calls for about $ 50 a month. If you make most of your calls from home, you can take advantage of the home line and reduce the number of minutes in your cell phone plan for a lower monthly payment. For comparison, AT&T charges $ 25 a month for a phone line only without unlimited calls (so no internet either).
If you’re looking into ISPs, give Omsoft a look and/​or a phone call and see if it suits your needs.

I used Omsoft when I was a student from 1999 to 2002, and again from 2006 to 2011. They’re great about price matching AT&T — though last I checked Omsoft didn’t have the cheapest but slowest options, but really, who wants DSL that slow?. For the same price, you get fantastic customer service and you get to support a local business. Definitely going to miss them now that we’ve moved out of their service area. The only down side is that they don’t have 24-​hour tech support, but honestly, I’d rather deal with that than with AT&T’s poor service. The two times we had issues outside normal hours, I either shot off an email or left a voicemail and got a response the next day. And they’ve always been able to fix problems right away, unlike AT&T who used to deny responsibility or couldn’t reproduce the problem.

i got hung up on the other day by these guys when i called in to pay my bill. Really lame. I am going to look into switching to another hosting company. Their pricing is decent but their customer service isnt so great. And we have had our site go down a few times and have to call them to fix it. The reply is always ‘our servers _​_​_​_​_​_​_​ (fill in the blank)’. and they fix it right away. Why do i have to call to get it fixed? Shouldnt they be fixing it on their own?

Slow, unreliable, under-​built network. Weird billing practices. On the plus side, they partner with Davis Community Network, and their hands-​on service is admirable.