Once Upon A Child

I brought a big bag of gently used clothes here. Let me start by saying that dropping the clothes off and coming back in 30 minutes with a joke of an offer is appalling. The lady wasnt even going to let me see what clothes and how many of the clothes she was going to give me $ 9 for, I had to ask. The best part was that a lot of the clothes that were denied were because they were «worn»…funny as some of the clothes I was given back were actually never worn.

never again!!!
–10 stars
okay so i called before i came in and the girl on the phone tells me a list of items and toys they are in need of. me being a teacher and having tons of children in my family and also volunteering at events have lots of things i can give and use the money for so i bring the bag.
1. im not greeted
2.they tell me 30 minutes when no one else is there. i say fine ill wait here, they begin speaking spanish about me (i understand spanish)
3. 5 minutes later a so called manger of a so called place that i cant wait closes named nicki tells me they aren’t taking anything right now!!! are you serious? im like huh? she starts stuttering with her lies and i point to the list that says «things we need» and she says oh its outdated!
4. i told a group of ladies what happen outside the store they offered to take my items inside the store to see if they will take them and guess what they did!
5. im brown skinned and the ladies were white. this is sad im crying .
im a school teaching a teaching my children every crayon is different but they all color ! too bad nicki didnt learn that
please stop shopping there if you support my review.
please shop at carousel kidsignment
146 danbury rd new milford ct 6 776
god bless. even you nicki !

I have visited other consignment shops in the past and this one is not very organized and looks dirty. It has a lot of not gently used items at a retail price. I went there looking for jeans and pajamas for my toddler and I ended up buying them new at Children’s Place online for half the price! Seriously you need to review your prices for USED items!
Also you can’t use a shopping cart and everything just looks cluttered.

I have to agree with the other reviews. I brought several boxes of clothes to sell. They were all in mint condition. They only bought a few things and gave me next to nothing. They told me they were stained. There was not a stain on them! I will not bother selling to them again. The ironic part is that while I was waiting, and shopping, I found numerous items that were worn, stained, and had holes. Getting new items on sale at name brand stores is a much better idea!

On several occasions I have tried to sell/​trade clothing in here and 99% of the time I leave with a bin full of stuff that’s rejected for this reason or that. I am diligent about throwing out clothes as they get ruined or too worn since my kids generally grow out of items before this even happens. I sort items good enough to keep but it never seems to meet the standards here. So, one might think «gee, they have high standards, that’s great!» … however the funny thing is you’ll find some pretty worn and broken stuff there so I don’t really understand the rhyme or reason.
I have personally purchased a play kitchen there which was missing pieces and had a battery operated part that didn’t function… I also purchased a bicycle that the training wheel was broken on. I bought these items because I wasn’t being picky and figured I could fix it myself but I really wonder how those items managed to even get traded in? The staff is generally not very friendly and they act like they are doing you a favor. The store is cramped, crowded and feels dirty.
I don’t bother coming here anymore; I just give my away to friends or go to Goodwill for a tax write off rather than feel robbed by this place. After several attempts going here, I always leave irritated and aggravated and it’s never proved to be worth my time or energy to drag the stuff in… and back out.

I had to relocate and sell a ton of new baby toys. The toys were in great condition but apparently only worth pennies. It cost more in gas to drive from New Milford to Danbury than what I got. They also refused a brand new kitchen set because it was missing a screw. As for what they sell, it’s so overpriced for being used. I ended up donating the rest of my baby stuff. It was faster, easier, and I get a tax right off!

Just scored Abercrombie jeans for my 10 year old daughter. Got four pairs for the price of one pair in Abercrombie. One pair still had tags on them! I love this store!

This place is a joke! This is the SECOND time Ive tried to sell things here. They gave me lousy prices on items I brought them to buy from me. Most of the things still had tags on them. They refused some of my other items because of a tiny thread or other lame excuse. Weird because I saw plenty of VERY USED merchandise for sale! They can take your things if you don’t like the offer you are presented with and donate them… hmmmm I wonder if THAT was all the crappy merchandise they had for sale? Waste of time. Never going back.

My absolute FAVORITE store! I have 3 kids who all want designer name brand clothing, and I can get it al here for a fraction of the price. It is clean, friendly staff, amazing prices, amazing selection. I highly recommend! 5 star ratings all the way.
Renee
Brookfield, Ct

I own a daycare and was told I could find toys for great prices at this store. I trucked all the way to Conn. from Bronx New York, because I heard such great things about this place. Well I most say the hour drive was well worth it. I got amazing toys in great condition. The toys looked brand new. And for all the prior reviews that said the customer service was horrible, I did not experience this. The ladies even helped me load up my van with all the items I purchased. That what I call customer service. I’m so happy with the deals I received that I’m ready to go back next week. I can’t say enough good things about this place.